Nursing Home Alerts

The Pines Nursing and Rehabilitation Center

524 Carpenter Dam Road, Hot Springs, AR 71901

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The Pines Nursing and Rehabilitation Center is a nursing home in Hot Springs, Arkansas. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

Get an email when CMS publishes something new about this home

One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

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CMS flags

CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 2 of 5.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 1 of 5.

  2. Health inspection on July 30, 2026

    7 citations

    CMS lists this as a standard inspection.

    Show the 7 citations
    • Citation F0584. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on August 28, 2026.

    • Citation F0693. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on August 28, 2026.

    • Citation F0759. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on August 28, 2026.

      CMS has cited this home for F0759 2 times since 2025.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on August 28, 2026.

      CMS has cited this home for F0812 3 times since 2024.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on August 28, 2026.

      CMS has cited this home for F0880 2 times since 2025.

    • Citation F0552. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that residents are fully informed and understand their health status, care and treatments.

      CMS lists it as corrected on August 28, 2026.

    • Citation F0744. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

      CMS lists it as corrected on August 28, 2026.

    See this home on CMS Care Compare

  3. Fire safety inspection on July 30, 2026

    4 citations

    CMS lists this as a standard inspection.

    Show the 4 citations
    • Citation K0161. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Use approved construction type or materials.

      CMS lists it as corrected on August 28, 2026.

    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on August 28, 2026.

    • Citation K0355. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on August 28, 2026.

    • Citation K0920. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on August 28, 2026.

    See this home on CMS Care Compare

  4. CMS update of July 29, 2026

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  5. CMS update of April 29, 2026

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  6. CMS update of February 25, 2026

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

  7. CMS update of December 15, 2025

    • Name

      CMS lists a new legal business name for this home.

  8. CMS update of November 20, 2025

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

  9. CMS update of July 30, 2025

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

  10. CMS update of May 28, 2025

    • Health citation

      CMS removed citation F0623 from the health inspection on February 23, 2024.

    • Fine

      CMS changed the fine from August 29, 2024 from $13,627 to $13,863.

  11. CMS update of April 30, 2025

    • Name

      CMS lists a new legal business name for this home.

  12. Health inspection on April 2, 2025

    4 citations

    CMS lists this as a standard inspection.

    Show the 4 citations
    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on May 2, 2025.

    • Citation F0759. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on May 2, 2025.

    • Citation F0803. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

      CMS lists it as corrected on May 2, 2025.

      CMS has cited this home for F0803 2 times since 2024.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on May 2, 2025.

    See this home on CMS Care Compare

  13. CMS update of March 26, 2025

    • Fine

      CMS changed the fine from August 29, 2024 from $20,965 to $13,627.

  14. CMS update of February 26, 2025

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

  15. CMS update of December 20, 2024

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 3 of 5.

    • Star rating

      The CMS health inspection star rating changed from 4 of 5 to 3 of 5.

  16. CMS update of October 30, 2024

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

  17. Health inspection on August 29, 2024

    3 citations

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    19 of 222 Arkansas homes (9%) got a citation at the immediate jeopardy level in 2024.

    CMS fine of $13,863 on August 29, 2024.

    Show the 3 citations
    • Citation F0760. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on August 20, 2024.

    • Citation F0580. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on September 28, 2024.

    • Citation F0686. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on September 28, 2024.

    See this home on CMS Care Compare

  18. CMS update of April 25, 2024

    • Star rating

      The CMS overall star rating changed from 5 of 5 to 4 of 5.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 3 of 5.

  19. Health inspection on February 23, 2024

    4 citations

    CMS lists this as a standard inspection.

    Show the 4 citations
    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on April 12, 2024.

    • Citation F0623. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

      CMS lists it as corrected on April 12, 2024.

    • Citation F0803. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

      CMS lists it as corrected on April 12, 2024.

    • Citation F0641. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives an accurate assessment.

      CMS lists it as corrected on April 12, 2024.

    See this home on CMS Care Compare

  20. Fire safety inspection on February 23, 2024

    2 citations

    CMS lists this as a standard inspection.

    Show the 2 citations
    • Citation K0347. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Properly provide smoke detection systems in areas open to corridors.

      CMS lists it as corrected on April 12, 2024.

    • Citation K0363. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on April 12, 2024.

    See this home on CMS Care Compare

  21. CMS update of January 31, 2024

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

CMS star ratings

Facts from CMS

Phone
(501) 262-4124
Last standard health inspection
July 30, 2026 (3 months ago)
Certified beds
125
Residents per day, on average
71.3
Ownership type
For profit - Limited Liability company
Legal business name
Pines SNF Operations, LLC
Chain
Southern Administrative Services
Takes part in
Medicare and Medicaid

The same number of health citations as the Arkansas average (18).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Show 1 more
  • HIGGS, JOHNOperational/managerial control · not applicable · since 01/21/2024

Questions

When was The Pines Nursing and Rehabilitation Center last inspected?

CMS lists July 30, 2026 as the date of its most recent standard health inspection.

How many citations (violations) does The Pines Nursing and Rehabilitation Center have?

CMS lists 18 health citations since February 23, 2024. CMS also calls these deficiencies.

Has The Pines Nursing and Rehabilitation Center been fined?

CMS lists 1 fine in the past three years, $13,863 in total.

What is the CMS star rating of The Pines Nursing and Rehabilitation Center?

Its CMS overall star rating is 2 of 5.

Is The Pines Nursing and Rehabilitation Center a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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