Nursing Home Alerts

Mountain View Manor

1045 Sandretto Drive, Prescott, AZ 86305

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Mountain View Manor is a nursing home in Prescott, Arizona. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(928) 778-4837
Last standard health inspection
February 28, 2025 (1 year ago)
Certified beds
116
Residents per day, on average
50.6
Ownership type
For profit - Individual
Legal business name
Sandretto Hills Nursing Center 2
Chain
Circle B Enterprises
Takes part in
Medicare and Medicaid

More health citations than the Arizona average (46 vs 21).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of July 29, 2026

    • Star rating

      The CMS quality measures star rating changed from 1 of 5 to 2 of 5.

  2. 1 citation

    Health inspection on June 10, 2026

    CMS lists this as a complaint inspection.

    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on June 29, 2026.

    See this home on CMS Care Compare

  3. CMS update of April 29, 2026

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 1 of 5.

  4. CMS update of February 25, 2026

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

  5. CMS update of November 20, 2025

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

  6. CMS update of April 30, 2025

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

    • Staffing

      Total nurse staffing reported to CMS went from 4.0 to 3.4 hours per resident per day.

  7. 1 citation

    Health inspection on April 22, 2025

    CMS lists this as a complaint inspection.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on April 25, 2025.

      CMS has cited this home for F0689 3 times since 2025.

    See this home on CMS Care Compare

  8. 4 citations

    Health inspection on April 1, 2025

    CMS lists this as a complaint inspection.

    • Citation F0607. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement policies and procedures to prevent abuse, neglect, and theft.

      CMS lists it as corrected on April 30, 2025.

      CMS has cited this home for F0607 2 times since 2025.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on April 30, 2025.

      CMS has cited this home for F0609 2 times since 2025.

    • Citation F0610. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on April 30, 2025.

      CMS has cited this home for F0610 2 times since 2022.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on April 30, 2025.

    See this home on CMS Care Compare

  9. 12 citations

    Health inspection on February 28, 2025

    CMS lists this as a standard inspection.

    • Citation F0600. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on April 12, 2025.

      CMS has cited this home for F0600 3 times since 2022.

    • Citation F0607. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Develop and implement policies and procedures to prevent abuse, neglect, and theft.

      CMS lists it as corrected on April 12, 2025.

    • Citation F0842. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on April 12, 2025.

      CMS has cited this home for F0842 2 times since 2022.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on April 12, 2025.

    • Citation F0578. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

      CMS lists it as corrected on April 12, 2025.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on April 12, 2025.

    • Citation F0623. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

      CMS lists it as corrected on April 12, 2025.

    • Citation F0646. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

      CMS lists it as corrected on April 12, 2025.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on April 12, 2025.

      CMS has cited this home for F0658 2 times since 2023.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on April 12, 2025.

      CMS has cited this home for F0684 2 times since 2023.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on April 12, 2025.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on April 12, 2025.

      CMS has cited this home for F0695 2 times since 2023.

    See this home on CMS Care Compare

  10. 15 citations

    Fire safety inspection on February 28, 2025

    CMS lists this as a standard inspection.

    • Citation E0026. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Establish roles under a Waiver declared by secretary.

      CMS lists it as corrected on April 25, 2025.

      CMS has cited this home for E0026 2 times since 2022.

    • Citation E0030. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: List the names and contact information of those in the facility.

      CMS lists it as corrected on April 25, 2025.

    • Citation E0039. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Conduct testing and exercise requirements.

      CMS lists it as corrected on April 25, 2025.

      CMS has cited this home for E0039 3 times since 2022.

    • Citation E0041. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Implement emergency and standby power systems.

      CMS lists it as corrected on April 25, 2025.

    • Citation K0341. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install a fire alarm system that can be heard throughout the facility.

      CMS lists it as corrected on April 25, 2025.

    • Citation K0345. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on April 25, 2025.

    • Citation K0353. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on April 25, 2025.

      CMS has cited this home for K0353 2 times since 2023.

    • Citation K0355. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on April 25, 2025.

    • Citation K0363. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on April 25, 2025.

      CMS has cited this home for K0363 3 times since 2022.

    • Citation K0372. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on April 25, 2025.

      CMS has cited this home for K0372 3 times since 2022.

    • Citation K0521. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS lists it as corrected on April 25, 2025.

    • Citation K0712. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on April 25, 2025.

    • Citation K0918. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on April 25, 2025.

    • Citation K0921. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that testing and maintenance of electrical equipment is performed.

      CMS lists it as corrected on April 25, 2025.

    • Citation E0024. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Establish policies and procedures for volunteers.

      CMS lists it as corrected on April 25, 2025.

    See this home on CMS Care Compare

  11. CMS update of February 26, 2025

    • Fine

      CMS changed the fine from February 22, 2023 from $11,450 to $7,443.

  12. CMS update of October 30, 2024

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5.

  13. CMS update of May 29, 2024

    • Special Focus Facility

      CMS no longer lists this home as a Special Focus Facility candidate.

  14. CMS update of April 25, 2024

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  15. CMS update of January 31, 2024

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

  16. 18 citations

    Health inspection on February 22, 2023

    CMS lists this as a standard inspection.

    • Citation F0758. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on May 15, 2023.

      CMS has cited this home for F0758 2 times since 2022.

    • Citation F0645. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: PASARR screening for Mental disorders or Intellectual Disabilities

      CMS lists it as corrected on May 15, 2023.

    • Citation F0656. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on May 15, 2023.

      CMS has cited this home for F0656 2 times since 2022.

    • Citation F0677. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on May 15, 2023.

    • Citation F0684. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on May 15, 2023.

    • Citation F0686. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on May 15, 2023.

    • Citation F0712. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that the resident and his/her doctor meet face-to-face at all required visits.

      CMS lists it as corrected on May 15, 2023.

    • Citation F0725. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

      CMS lists it as corrected on May 15, 2023.

    • Citation F0865. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have a plan that describes the process for conducting QAPI and QAA activities.

      CMS lists it as corrected on May 15, 2023.

    • Citation F0943. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

      CMS lists it as corrected on May 15, 2023.

    • Citation F0552. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that residents are fully informed and understand their health status, care and treatments.

      CMS lists it as corrected on May 15, 2023.

      CMS has cited this home for F0552 2 times since 2022.

    • Citation F0573. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

      CMS lists it as corrected on May 15, 2023.

    • Citation F0600. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on May 15, 2023.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on May 15, 2023.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on May 15, 2023.

    • Citation F0756. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

      CMS lists it as corrected on May 15, 2023.

    • Citation F0825. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide or get specialized rehabilitative services as required for a resident.

      CMS lists it as corrected on May 15, 2023.

    • Citation F0947. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

      CMS lists it as corrected on May 15, 2023.

    See this home on CMS Care Compare

  17. 8 citations

    Fire safety inspection on February 22, 2023

    CMS lists this as a standard inspection.

    • Citation E0039. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Conduct testing and exercise requirements.

      CMS lists it as corrected on February 18, 2022.

    • Citation K0324. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on May 15, 2023.

    • Citation K0325. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have properly installed hallway dispensers for alcohol-based hand rub.

      CMS lists it as corrected on February 18, 2022.

      CMS has cited this home for K0325 2 times since 2022.

    • Citation K0353. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on May 15, 2023.

    • Citation K0363. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on February 18, 2022.

    • Citation K0372. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on February 18, 2022.

    • Citation K0321. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on May 15, 2023.

    • Citation K0920. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on May 15, 2023.

    See this home on CMS Care Compare

  18. 10 citations

    Health inspection on January 7, 2022

    CMS lists this as a standard inspection.

    • Citation F0552. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that residents are fully informed and understand their health status, care and treatments.

      CMS lists it as corrected on February 21, 2022.

    • Citation F0757. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure each resident’s drug regimen must be free from unnecessary drugs.

      CMS lists it as corrected on February 21, 2022.

    • Citation F0758. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on February 21, 2022.

    • Citation F0759. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on February 21, 2022.

    • Citation F0882. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

      CMS lists it as corrected on February 21, 2022.

    • Citation F0600. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on February 21, 2022.

    • Citation F0610. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on February 21, 2022.

    • Citation F0641. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives an accurate assessment.

      CMS lists it as corrected on February 21, 2022.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on February 21, 2022.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on February 21, 2022.

    See this home on CMS Care Compare

  19. 12 citations

    Fire safety inspection on January 7, 2022

    CMS lists this as a standard inspection.

    • Citation K0325. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have properly installed hallway dispensers for alcohol-based hand rub.

      CMS lists it as corrected on February 28, 2022.

    • Citation K0363. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on February 28, 2022.

    • Citation K0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: To conduct inspection, testing and maintenance of fire doors by qualified individuals.

      CMS lists it as corrected on February 28, 2022.

    • Citation E0004. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and maintain an Emergency Preparedness Program (EP).

      CMS lists it as corrected on February 28, 2022.

    • Citation E0006. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Conduct risk assessment and an All-Hazards approach.

      CMS lists it as corrected on February 28, 2022.

    • Citation E0020. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Establish policies and procedures including evacuation.

      CMS lists it as corrected on February 28, 2022.

    • Citation E0026. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Establish roles under a Waiver declared by secretary.

      CMS lists it as corrected on February 28, 2022.

    • Citation E0036. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Establish emergency prep training and testing.

      CMS lists it as corrected on February 28, 2022.

    • Citation E0037. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Establish staff and initial training requirements.

      CMS lists it as corrected on February 28, 2022.

    • Citation E0039. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Conduct testing and exercise requirements.

      CMS lists it as corrected on February 28, 2022.

    • Citation K0372. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on February 28, 2022.

    • Citation K0511. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have properly installed electrical wiring and gas equipment.

      CMS lists it as corrected on February 28, 2022.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Mountain View Manor last inspected?

CMS lists February 28, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does Mountain View Manor have?

CMS lists 46 health citations since January 7, 2022. CMS also calls these deficiencies.

Has Mountain View Manor been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Mountain View Manor?

Its CMS overall star rating is 1 of 5.

Is Mountain View Manor a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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