Nursing Home Alerts

Whitney Oaks Care Center

3529 Walnut Avenue, Carmichael, CA 95608

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Whitney Oaks Care Center is a nursing home in Carmichael, California. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(916) 488-8601
Last standard health inspection
September 2, 2026 (2 months ago)
Certified beds
126
Residents per day, on average
120
Ownership type
For profit - Corporation
Legal business name
Queen Ann's Lace Holdings, LLC
Chain
Pacs Group
Takes part in
Medicare and Medicaid

More health citations than the California average (66 vs 50).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 3 of 5.

  2. CMS update of October 8, 2026

    • CMS abuse icon

      CMS removed its abuse icon from this home.

  3. 12 citations

    Health inspection on September 2, 2026

    CMS lists this as a standard inspection.

    • Citation F0755. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on September 18, 2026.

      CMS has cited this home for F0755 3 times since 2024.

    • Citation F0759. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on September 18, 2026.

      CMS has cited this home for F0759 2 times since 2024.

    • Citation F0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      The home is disputing this citation through CMS's informal review.

      CMS lists it as corrected on September 18, 2026.

      CMS has cited this home for F0761 3 times since 2024.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      The home is disputing this citation through CMS's informal review.

      CMS lists it as corrected on September 18, 2026.

      CMS has cited this home for F0880 3 times since 2024.

    • Citation F0551. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Give the resident's representative the ability to exercise the resident's rights.

      The home is disputing this citation through CMS's informal review.

      CMS lists it as corrected on September 18, 2026.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      The home is disputing this citation through CMS's informal review.

      CMS lists it as corrected on September 18, 2026.

      CMS has cited this home for F0658 5 times since 2024.

    • Citation F0676. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

      The home is disputing this citation through CMS's informal review.

      CMS lists it as corrected on September 18, 2026.

      CMS has cited this home for F0676 2 times since 2025.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on September 18, 2026.

      CMS has cited this home for F0677 2 times since 2025.

    • Citation F0745. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide medically-related social services to help each resident achieve the highest possible quality of life.

      The home is disputing this citation through CMS's informal review.

      CMS lists it as corrected on September 18, 2026.

    • Citation F0756. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

      The home is disputing this citation through CMS's informal review.

      CMS lists it as corrected on September 18, 2026.

      CMS has cited this home for F0756 2 times since 2025.

    • Citation F0757. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident’s drug regimen must be free from unnecessary drugs.

      The home is disputing this citation through CMS's informal review.

      CMS lists it as corrected on September 18, 2026.

    • Citation F0760. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      The home is disputing this citation through CMS's informal review.

      CMS lists it as corrected on September 18, 2026.

      CMS has cited this home for F0760 2 times since 2024.

    See this home on CMS Care Compare

  4. 8 citations

    Fire safety inspection on September 2, 2026

    CMS lists this as a standard inspection.

    • Citation E0023. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Establish policies and procedures for medical documentation.

      CMS lists it as corrected on September 15, 2026.

    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on September 16, 2026.

      CMS has cited this home for K0345 3 times since 2024.

    • Citation K0372. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on September 15, 2026.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on September 16, 2026.

      CMS has cited this home for K0918 2 times since 2024.

    • Citation K0353. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on September 17, 2026.

      CMS has cited this home for K0353 3 times since 2024.

    • Citation K0293. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have properly located and lighted "Exit" signs.

      CMS lists it as corrected on September 15, 2026.

      CMS has cited this home for K0293 2 times since 2024.

    • Citation K0321. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on September 15, 2026.

    • Citation K0355. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on September 15, 2026.

      CMS has cited this home for K0355 2 times since 2024.

    See this home on CMS Care Compare

  5. 1 citation

    Fire safety inspection on July 29, 2026

    CMS lists this as a complaint inspection.

    • Citation K0346. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Follow proper procedures when the fire alarm was out of service for more than 4 hours.

      CMS lists it as corrected on August 17, 2026.

    See this home on CMS Care Compare

  6. 1 citation

    Health inspection on July 9, 2026

    CMS lists this as a complaint inspection.

    • Citation F0607. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement policies and procedures to prevent abuse, neglect, and theft.

      CMS lists it as corrected on July 17, 2026.

      CMS has cited this home for F0607 2 times since 2023.

    See this home on CMS Care Compare

  7. 1 citation

    Health inspection on May 28, 2026

    CMS lists this as a complaint inspection.

    • Citation F0585. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

      CMS lists it as corrected on June 16, 2026.

    See this home on CMS Care Compare

  8. CMS update of April 29, 2026

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  9. CMS update of February 25, 2026

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

    • CMS abuse icon

      CMS added its abuse icon to this home.

  10. 1 citation

    Health inspection on December 23, 2025

    CMS lists this as a complaint inspection.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on January 16, 2026.

    See this home on CMS Care Compare

  11. 1 citation

    Health inspection on December 16, 2025

    CMS lists this as a complaint inspection.

    • Citation F0600. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on January 1, 2026.

      CMS has cited this home for F0600 2 times since 2024.

    See this home on CMS Care Compare

  12. 1 citation

    Health inspection on December 10, 2025

    CMS lists this as a complaint inspection.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on December 29, 2025.

      CMS has cited this home for F0550 4 times since 2023.

    See this home on CMS Care Compare

  13. CMS update of November 20, 2025

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

    • CMS abuse icon

      CMS removed its abuse icon from this home.

  14. 2 citations

    Health inspection on September 23, 2025

    CMS lists this as a complaint inspection.

    • Citation F0576. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure residents have reasonable access to and privacy in their use of communication methods.

      CMS lists it as corrected on September 30, 2025.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on September 30, 2025.

    See this home on CMS Care Compare

  15. 1 citation

    Health inspection on August 8, 2025

    CMS lists this as a complaint inspection.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on August 21, 2025.

      CMS has cited this home for F0684 2 times since 2024.

    See this home on CMS Care Compare

  16. 1 citation

    Health inspection on July 15, 2025

    CMS lists this as a complaint inspection.

    • Citation F0947. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

      CMS lists it as corrected on July 22, 2025.

    See this home on CMS Care Compare

  17. CMS update of June 25, 2025

    • Health citation

      CMS removed citation F0758 from the health inspection on June 21, 2024.

  18. 1 citation

    Health inspection on June 12, 2025

    CMS lists this as a complaint inspection.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on July 1, 2025.

    See this home on CMS Care Compare

  19. 15 citations

    Health inspection on May 23, 2025

    CMS lists this as a standard inspection.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on June 11, 2025.

      CMS has cited this home for F0812 2 times since 2024.

    • Citation F0803. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

      CMS lists it as corrected on June 11, 2025.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on June 11, 2025.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on June 11, 2025.

    • Citation F0641. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives an accurate assessment.

      CMS lists it as corrected on June 11, 2025.

      CMS has cited this home for F0641 2 times since 2024.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on June 11, 2025.

    • Citation F0676. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

      CMS lists it as corrected on June 11, 2025.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on June 11, 2025.

    • Citation F0687. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate foot care.

      CMS lists it as corrected on June 11, 2025.

      CMS has cited this home for F0687 2 times since 2024.

    • Citation F0690. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on June 11, 2025.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on June 11, 2025.

      CMS has cited this home for F0695 2 times since 2024.

    • Citation F0755. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on June 11, 2025.

    • Citation F0756. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

      CMS lists it as corrected on June 11, 2025.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on June 11, 2025.

    • Citation F0919. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Make sure that a working call system is available in each resident's bathroom and bathing area.

      CMS lists it as corrected on June 11, 2025.

    See this home on CMS Care Compare

  20. 5 citations

    Fire safety inspection on May 23, 2025

    CMS lists this as a standard inspection.

    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on June 9, 2025.

    • Citation K0363. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on June 9, 2025.

      CMS has cited this home for K0363 2 times since 2024.

    • Citation K0919. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Meet requirements for the use of electrical equipment.

      CMS lists it as corrected on June 9, 2025.

    • Citation K0920. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on June 9, 2025.

    • Citation K0353. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on June 9, 2025.

    See this home on CMS Care Compare

  21. CMS update of April 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  22. CMS update of February 26, 2025

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • CMS abuse icon

      CMS added its abuse icon to this home.

  23. CMS update of October 30, 2024

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 2 of 5.

  24. CMS update of September 26, 2024

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 2 of 5.

    • Star rating

      The CMS health inspection star rating changed from 4 of 5 to 2 of 5.

  25. CMS update of August 29, 2024

    • Ownership

      CMS lists this home under a new chain.

  26. 1 citation

    Health inspection on August 8, 2024

    CMS lists this as a complaint inspection.

    • Citation F0584. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on August 10, 2024.

    See this home on CMS Care Compare

  27. CMS update of July 31, 2024

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  28. 2 citations

    Health inspection on July 18, 2024

    CMS lists this as a complaint inspection.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on July 30, 2024.

    • Citation F0806. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

      CMS lists it as corrected on July 30, 2024.

    See this home on CMS Care Compare

  29. 1 citation

    Health inspection on July 12, 2024

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    256 of 1,165 California homes (22%) got a citation at the actual harm level in 2024.

    • Citation F0600. Severity G: actual harm, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on July 23, 2024.

    See this home on CMS Care Compare

  30. CMS update of June 26, 2024

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 4 of 5.

  31. 20 citations

    Health inspection on June 21, 2024

    CMS lists this as a standard inspection and a complaint inspection.

    • Citation F0814. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Dispose of garbage and refuse properly.

      CMS lists it as corrected on July 12, 2024.

    • Citation F0550. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on July 12, 2024.

    • Citation F0655. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

      CMS lists it as corrected on July 12, 2024.

    • Citation F0656. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on July 12, 2024.

    • Citation F0657. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on July 12, 2024.

    • Citation F0695. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on July 12, 2024.

    • Citation F0755. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on July 12, 2024.

    • Citation F0759. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on July 12, 2024.

    • Citation F0760. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on July 12, 2024.

    • Citation F0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on July 12, 2024.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on July 12, 2024.

    • Citation F0813. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have a policy regarding use and storage of foods brought to residents by family and other visitors.

      CMS lists it as corrected on July 12, 2024.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on July 12, 2024.

    • Citation F0641. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives an accurate assessment.

      CMS lists it as corrected on July 12, 2024.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on July 12, 2024.

    • Citation F0687. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate foot care.

      CMS lists it as corrected on July 12, 2024.

    • Citation F0700. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

      CMS lists it as corrected on July 12, 2024.

    • Citation F0711. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

      CMS lists it as corrected on July 12, 2024.

    • Citation F0712. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that the resident and his/her doctor meet face-to-face at all required visits.

      CMS lists it as corrected on July 12, 2024.

    • Citation F0758. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on July 12, 2024.

    See this home on CMS Care Compare

  32. 19 citations

    Fire safety inspection on June 21, 2024

    CMS lists this as a standard inspection.

    • Citation K0352. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Properly install and monitor supervisory attachments on automatic sprinkler systems.

      CMS lists it as corrected on July 11, 2024.

    • Citation E0039. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Conduct testing and exercise requirements.

      CMS lists it as corrected on July 11, 2024.

    • Citation E0041. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Implement emergency and standby power systems.

      CMS lists it as corrected on July 11, 2024.

    • Citation K0291. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install emergency lighting that can last at least 1 1/2 hours.

      CMS lists it as corrected on July 11, 2024.

    • Citation K0353. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on July 11, 2024.

    • Citation K0354. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

      CMS lists it as corrected on July 11, 2024.

    • Citation K0363. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on July 11, 2024.

    • Citation K0916. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have a battery powered remote alarm panel in a location accessible by operating personnel.

      CMS lists it as corrected on July 11, 2024.

    • Citation K0918. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on July 11, 2024.

    • Citation K0921. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that testing and maintenance of electrical equipment is performed.

      CMS lists it as corrected on July 11, 2024.

    • Citation E0030. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: List the names and contact information of those in the facility.

      CMS lists it as corrected on July 11, 2024.

    • Citation K0293. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have properly located and lighted "Exit" signs.

      CMS lists it as corrected on July 11, 2024.

    • Citation K0324. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on July 11, 2024.

    • Citation K0344. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have an alternate power supply for its alarm system.

      CMS lists it as corrected on July 11, 2024.

    • Citation K0345. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on July 11, 2024.

    • Citation K0355. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on July 11, 2024.

    • Citation K0374. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install smoke barrier doors that can resist smoke for at least 20 minutes.

      CMS lists it as corrected on July 11, 2024.

    • Citation K0741. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

      CMS lists it as corrected on July 11, 2024.

    • Citation K0923. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have proper medical gas storage and administration areas.

      CMS lists it as corrected on July 11, 2024.

    See this home on CMS Care Compare

  33. CMS update of April 25, 2024

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  34. CMS update of January 31, 2024

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  35. 3 citations

    Health inspection on December 4, 2023

    CMS lists this as a complaint inspection.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on December 21, 2023.

    • Citation F0607. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement policies and procedures to prevent abuse, neglect, and theft.

      CMS lists it as corrected on December 21, 2023.

    • Citation F0610. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on December 21, 2023.

    See this home on CMS Care Compare

  36. 1 citation

    Health inspection on November 6, 2023

    CMS lists this as a complaint inspection.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on November 15, 2023.

    See this home on CMS Care Compare

  37. 1 citation

    Health inspection on October 9, 2023

    CMS lists this as a complaint inspection.

    • Citation F0625. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

      CMS lists it as corrected on October 30, 2023.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Whitney Oaks Care Center last inspected?

CMS lists September 2, 2026 as the date of its most recent standard health inspection.

How many citations (violations) does Whitney Oaks Care Center have?

CMS lists 66 health citations since October 9, 2023. CMS also calls these deficiencies.

Has Whitney Oaks Care Center been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Whitney Oaks Care Center?

Its CMS overall star rating is 4 of 5.

Is Whitney Oaks Care Center a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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