Providence Holy Cross Med Ctr D/P SNF

11600a Indian Hills Road, Mission Hills, CA 91345

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Providence Holy Cross Med Ctr D/P SNF is a nursing home in Mission Hills, California. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

1 of 5CMS overall star rating
1 of 5CMS health inspection star rating
5 of 5CMS staffing star rating
1 of 5CMS quality measures star rating

Facts from CMS

Phone: (818) 898-4630
Last standard health inspection: March 27, 2026 (7 months ago)
Certified beds: 48
Residents per day, on average: 44.6
Ownership type: Non profit - Corporation
Legal business name: Providence Health System - Southern California
Chain: Providence Health & Services
Takes part in: Medicare and Medicaid

Fewer health citations than the California average (47 vs 50).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

CMS update of October 28, 2026
- Star rating
  The CMS staffing star rating changed from 4 of 5 to 5 of 5.
CMS update of October 8, 2026
- Star rating
  The CMS staffing star rating changed from 3 of 5 to 4 of 5.
CMS update of July 29, 2026
- Star rating
  The CMS staffing star rating changed from not rated by CMS to 3 of 5.
- Star rating
  The CMS quality measures star rating changed from 2 of 5 to 1 of 5.
CMS update of April 29, 2026
- Star rating
  The CMS staffing star rating changed from 4 of 5 to not rated by CMS.
- Star rating
  The CMS quality measures star rating changed from 3 of 5 to 2 of 5.
12 citations
Health inspection on March 27, 2026
CMS lists this as a standard inspection.
- Citation F0694. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Provide for the safe, appropriate administration of IV fluids for a resident when needed.
  CMS lists it as corrected on April 17, 2026.
  CMS has cited this home for F0694 2 times since 2024.
- Citation F0812. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  CMS lists it as corrected on April 17, 2026.
  CMS has cited this home for F0812 3 times since 2024.
- Citation F0656. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  CMS lists it as corrected on April 17, 2026.
  CMS has cited this home for F0656 2 times since 2024.
- Citation F0689. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  CMS lists it as corrected on April 17, 2026.
- Citation F0693. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
  CMS lists it as corrected on April 17, 2026.
  CMS has cited this home for F0693 3 times since 2024.
- Citation F0695. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.
  CMS lists it as corrected on April 17, 2026.
  CMS has cited this home for F0695 4 times since 2024.
- Citation F0760. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Ensure that residents are free from significant medication errors.
  CMS lists it as corrected on April 17, 2026.
  CMS has cited this home for F0760 2 times since 2025.
- Citation F0761. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  CMS lists it as corrected on April 17, 2026.
  CMS has cited this home for F0761 2 times since 2025.
- Citation F0842. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  CMS lists it as corrected on April 17, 2026.
- Citation F0880. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide and implement an infection prevention and control program.
  CMS lists it as corrected on April 17, 2026.
  CMS has cited this home for F0880 3 times since 2024.
- Citation F0883. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Develop and implement policies and procedures for flu and pneumonia vaccinations.
  CMS lists it as corrected on April 17, 2026.
  CMS has cited this home for F0883 2 times since 2025.
- Citation F0732. Severity B: potential for minimal harm, pattern.
  The rule CMS cited: Post nurse staffing information every day.
  CMS lists it as corrected on April 17, 2026.
See this home on CMS Care Compare
3 citations
Fire safety inspection on March 27, 2026
CMS lists this as a standard inspection.
- Citation K0351. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Install an approved automatic sprinkler system.
  CMS lists it as corrected on April 17, 2026.
- Citation K0353. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.
  CMS lists it as corrected on April 17, 2026.
- Citation K0918. Severity C: potential for minimal harm, widespread.
  The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.
  CMS lists it as corrected on April 17, 2026.
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CMS update of February 25, 2026
- Star rating
  The CMS overall star rating changed from 2 of 5 to 1 of 5.
- Star rating
  The CMS health inspection star rating changed from 2 of 5 to 1 of 5.
- Star rating
  The CMS quality measures star rating changed from 4 of 5 to 3 of 5.
1 citation
Fire safety inspection on December 14, 2025
CMS lists this as a complaint inspection.
Severity L is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.
86 of 1,165 California homes (7%) got a citation at the immediate jeopardy level in 2025.
- Citation K0902. Severity L: immediate jeopardy, widespread.
  The rule CMS cited: Meet requirements for the installation and maintenance of medical gas and medical vacuum systems.
  CMS lists it as corrected on February 2, 2026.
See this home on CMS Care Compare
1 citation
Health inspection on December 11, 2025
CMS lists this as a complaint inspection.
Severity K is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.
86 of 1,165 California homes (7%) got a citation at the immediate jeopardy level in 2025.
- Citation F0695. Severity K: immediate jeopardy, pattern.
  The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.
  CMS lists it as corrected on January 14, 2026.
See this home on CMS Care Compare
CMS update of November 20, 2025
- Star rating
  The CMS overall star rating changed from 3 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.
- Star rating
  The CMS staffing star rating changed from 5 of 5 to 4 of 5.
- Star rating
  The CMS quality measures star rating changed from 3 of 5 to 4 of 5.
CMS update of July 30, 2025
- Star rating
  The CMS quality measures star rating changed from 4 of 5 to 3 of 5.
CMS update of June 25, 2025
- Star rating
  The CMS overall star rating changed from 4 of 5 to 3 of 5.
- Star rating
  The CMS health inspection star rating changed from 3 of 5 to 2 of 5.
- Health citation
  CMS removed citation F0758 from the health inspection on April 14, 2024.
CMS update of May 28, 2025
- Fine
  CMS changed the fine from April 14, 2024 from $150,650 to $97,923.
CMS update of April 30, 2025
- Star rating
  The CMS overall star rating changed from 3 of 5 to 4 of 5.
- Star rating
  The CMS staffing star rating changed from 4 of 5 to 5 of 5.
- Star rating
  The CMS quality measures star rating changed from 3 of 5 to 4 of 5.
17 citations
Health inspection on March 27, 2025
CMS lists this as a standard inspection.
- Citation F0835. Severity F: potential for more than minimal harm, widespread.
  The rule CMS cited: Administer the facility in a manner that enables it to use its resources effectively and efficiently.
  CMS lists it as corrected on April 26, 2025.
- Citation F0658. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.
  CMS lists it as corrected on April 26, 2025.
- Citation F0693. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
  CMS lists it as corrected on April 26, 2025.
- Citation F0695. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.
  CMS lists it as corrected on April 26, 2025.
- Citation F0760. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Ensure that residents are free from significant medication errors.
  CMS lists it as corrected on April 26, 2025.
- Citation F0812. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  CMS lists it as corrected on April 26, 2025.
- Citation F0880. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Provide and implement an infection prevention and control program.
  CMS lists it as corrected on April 26, 2025.
- Citation F0550. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
  CMS lists it as corrected on April 26, 2025.
  CMS has cited this home for F0550 2 times since 2024.
- Citation F0552. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Ensure that residents are fully informed and understand their health status, care and treatments.
  CMS lists it as corrected on April 26, 2025.
- Citation F0558. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Reasonably accommodate the needs and preferences of each resident.
  CMS lists it as corrected on April 26, 2025.
- Citation F0604. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
  CMS lists it as corrected on April 26, 2025.
  CMS has cited this home for F0604 2 times since 2024.
- Citation F0690. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
  CMS lists it as corrected on April 26, 2025.
  CMS has cited this home for F0690 2 times since 2024.
- Citation F0757. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Ensure each resident’s drug regimen must be free from unnecessary drugs.
  CMS lists it as corrected on April 26, 2025.
- Citation F0761. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  CMS lists it as corrected on April 26, 2025.
- Citation F0881. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Implement a program that monitors antibiotic use.
  CMS lists it as corrected on April 26, 2025.
  CMS has cited this home for F0881 2 times since 2024.
- Citation F0883. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Develop and implement policies and procedures for flu and pneumonia vaccinations.
  CMS lists it as corrected on April 26, 2025.
- Citation F0641. Severity B: potential for minimal harm, pattern.
  The rule CMS cited: Ensure each resident receives an accurate assessment.
  CMS lists it as corrected on April 26, 2025.
  CMS has cited this home for F0641 2 times since 2024.
See this home on CMS Care Compare
1 citation
Fire safety inspection on March 27, 2025
CMS lists this as a standard inspection.
- Citation K0355. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.
  CMS lists it as corrected on April 13, 2025.
See this home on CMS Care Compare
CMS update of February 26, 2025
- Star rating
  The CMS health inspection star rating changed from 2 of 5 to 3 of 5.
- Star rating
  The CMS staffing star rating changed from 5 of 5 to 4 of 5.
- Star rating
  The CMS quality measures star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.
CMS update of October 30, 2024
- Star rating
  The CMS overall star rating changed from 2 of 5 to 3 of 5.
- Star rating
  The CMS staffing star rating changed from 3 of 5 to 5 of 5.
- Star rating
  The CMS quality measures star rating changed from 3 of 5 to 2 of 5.
CMS update of June 26, 2024
- Star rating
  The CMS overall star rating changed from 3 of 5 to 2 of 5.
- Star rating
  The CMS health inspection star rating changed from 3 of 5 to 2 of 5.
CMS update of April 25, 2024
- Star rating
  The CMS overall star rating changed from 4 of 5 to 3 of 5.
- Star rating
  The CMS staffing star rating changed from 5 of 5 to 3 of 5.
- Star rating
  The CMS quality measures star rating changed from 4 of 5 to 3 of 5.
17 citations
Health inspection on April 14, 2024
CMS lists this as a standard inspection.
Severity G is the second-highest of CMS's four levels. It means a resident was harmed.
256 of 1,165 California homes (22%) got a citation at the actual harm level in 2024.
- Citation F0580. Severity G: actual harm, isolated.
  The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
  CMS lists it as corrected on May 6, 2024.
- Citation F0690. Severity G: actual harm, isolated.
  The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
  CMS lists it as corrected on May 6, 2024.
- Citation F0604. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
  CMS lists it as corrected on May 6, 2024.
- Citation F0656. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  CMS lists it as corrected on May 6, 2024.
- Citation F0686. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.
  CMS lists it as corrected on May 6, 2024.
- Citation F0693. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
  CMS lists it as corrected on May 6, 2024.
- Citation F0700. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
  CMS lists it as corrected on May 6, 2024.
- Citation F0812. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  CMS lists it as corrected on May 6, 2024.
- Citation F0881. Severity E: potential for more than minimal harm, pattern.
  The rule CMS cited: Implement a program that monitors antibiotic use.
  CMS lists it as corrected on May 6, 2024.
- Citation F0550. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
  CMS lists it as corrected on May 6, 2024.
- Citation F0694. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide for the safe, appropriate administration of IV fluids for a resident when needed.
  CMS lists it as corrected on May 6, 2024.
- Citation F0695. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.
  CMS lists it as corrected on May 6, 2024.
- Citation F0755. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
  CMS lists it as corrected on May 6, 2024.
- Citation F0758. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
  CMS lists it as corrected on May 6, 2024.
- Citation F0880. Severity D: potential for more than minimal harm, isolated.
  The rule CMS cited: Provide and implement an infection prevention and control program.
  CMS lists it as corrected on May 6, 2024.
- Citation F0640. Severity B: potential for minimal harm, pattern.
  The rule CMS cited: Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
  CMS lists it as corrected on May 6, 2024.
- Citation F0641. Severity B: potential for minimal harm, pattern.
  The rule CMS cited: Ensure each resident receives an accurate assessment.
  CMS lists it as corrected on May 6, 2024.
See this home on CMS Care Compare
Fine
April 14, 2024 (2 years ago)
CMS fine of $97,923 on April 14, 2024.
See this home on CMS Care Compare
CMS update of January 31, 2024
- Star rating
  The CMS overall star rating changed from 3 of 5 to 4 of 5.
- Star rating
  The CMS health inspection star rating changed from 2 of 5 to 3 of 5.
- Fine
  CMS changed the fine from May 15, 2023 from $3,145 to $3,174.

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

PROVIDENCE HEALTH & SERVICESOperational/managerial control · not applicable · since 07/01/2016
PROVIDENCE HEALTH & SERVICES - WASHINGTONOperational/managerial control · not applicable · since 08/08/2012
PROVIDENCE HEALTH SYSTEM-SOUTHERN CALIFORNIAOperational/managerial control · not applicable · since 01/01/1966
PROVIDENCE ST. JOSEPH HEALTHOperational/managerial control · not applicable · since 07/01/2016
SANI AND ESHAGHIAN MD INCOperational/managerial control · not applicable · since 10/14/2023
ANDERSON, DONALDOperational/managerial control · not applicable · since 12/20/2016
BLAIR, RICHARDOperational/managerial control · not applicable · since 07/01/2016
BUCK, LINDAOperational/managerial control · not applicable · since 01/01/2025
CRAWFORD, ISIAAHOperational/managerial control · not applicable · since 02/01/2012
DUFAULT, KARINOperational/managerial control · not applicable · since 01/01/2025
ELMOUCHI, DARRYLOperational/managerial control · not applicable · since 04/01/2025
HEJNA, DIANEOperational/managerial control · not applicable · since 07/01/2016
HOFFMAN, GREGORYOperational/managerial control · not applicable · since 10/01/2020
HUGHES, PHYLLISOperational/managerial control · not applicable · since 07/01/2016
KELL, JASONOperational/managerial control · not applicable · since 01/01/2026
KINGSTON, MARY BETHOperational/managerial control · not applicable · since 09/01/2022
KLEIN, BERNARDOperational/managerial control · not applicable · since 02/01/2013
LYONS, MARYOperational/managerial control · not applicable · since 07/01/2016
MARKHAM, DONNAOperational/managerial control · not applicable · since 01/01/2024
MARTIN, JAMESOperational/managerial control · not applicable · since 01/13/2023
MURPHY, MICHAELOperational/managerial control · not applicable · since 01/01/2020
NEWSOM, ANNAOperational/managerial control · not applicable · since 05/13/2022
O'QUINN, MARVINOperational/managerial control · not applicable · since 01/01/2024
RIOJAS, ROGELIOOperational/managerial control · not applicable · since 01/01/2025
SANI, SASANOperational/managerial control · not applicable · since 10/14/2023
SORENSON, CHARLESOperational/managerial control · not applicable · since 01/01/2019
SPRUNK, ERICOperational/managerial control · not applicable · since 01/01/2022

Questions

When was Providence Holy Cross Med Ctr D/P SNF last inspected?

CMS lists March 27, 2026 as the date of its most recent standard health inspection.

How many citations (violations) does Providence Holy Cross Med Ctr D/P SNF have?

CMS lists 47 health citations since April 14, 2024. CMS also calls these deficiencies.

Has Providence Holy Cross Med Ctr D/P SNF been fined?

CMS lists 1 fine in the past three years, $97,923 in total.

What is the CMS star rating of Providence Holy Cross Med Ctr D/P SNF?

Its CMS overall star rating is 1 of 5.

Is Providence Holy Cross Med Ctr D/P SNF a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

Other nursing homes in Mission Hills

Ararat Nursing Facility

CMS star ratings

Facts from CMS

Inspections, fines and changes

CMS update of October 28, 2026

CMS update of October 8, 2026

CMS update of July 29, 2026

CMS update of April 29, 2026

Health inspection on March 27, 2026

Fire safety inspection on March 27, 2026

CMS update of February 25, 2026

Fire safety inspection on December 14, 2025

Health inspection on December 11, 2025

CMS update of November 20, 2025

CMS update of July 30, 2025

CMS update of June 25, 2025

CMS update of May 28, 2025

CMS update of April 30, 2025

Health inspection on March 27, 2025

Fire safety inspection on March 27, 2025

CMS update of February 26, 2025

CMS update of October 30, 2024

CMS update of June 26, 2024

CMS update of April 25, 2024

Health inspection on April 14, 2024

April 14, 2024 (2 years ago)

CMS update of January 31, 2024

Owners and managers

Questions

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