Nursing Home Alerts

New Orange Hills

5017 E. Chapman Avenue, Orange, CA 92869

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New Orange Hills is a nursing home in Orange, California. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(714) 997-7090
Last standard health inspection
February 18, 2026 (8 months ago)
Certified beds
145
Residents per day, on average
137.1
Ownership type
For profit - Corporation
Legal business name
Hollyleaf Healthcare, INC.
Chain
The Ensign Group
Takes part in
Medicare and Medicaid

More health citations than the California average (81 vs 50).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  2. CMS update of October 8, 2026

    • Fine

      CMS changed the fine from November 10, 2025 from $8,278 to $8,425.

  3. 1 citation

    Health inspection on July 29, 2026

    CMS lists this as a complaint inspection.

    • Citation F0657. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on August 14, 2026.

    See this home on CMS Care Compare

  4. CMS update of July 29, 2026

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

    • Fine

      CMS changed the fine from November 10, 2025 from $12,735 to $8,278.

  5. 1 citation

    Health inspection on July 8, 2026

    CMS lists this as a complaint inspection.

    • Citation F0690. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on July 23, 2026.

      CMS has cited this home for F0690 4 times since 2022.

    See this home on CMS Care Compare

  6. CMS update of April 29, 2026

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  7. 20 citations

    Health inspection on February 18, 2026

    CMS lists this as a standard inspection.

    • Citation F0656. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on March 13, 2026.

      CMS has cited this home for F0656 3 times since 2022.

    • Citation F0695. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on March 13, 2026.

      CMS has cited this home for F0695 2 times since 2024.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on March 13, 2026.

      CMS has cited this home for F0812 3 times since 2022.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on March 13, 2026.

      CMS has cited this home for F0880 7 times since 2022.

    • Citation F0554. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Allow residents to self-administer drugs if determined clinically appropriate.

      CMS lists it as corrected on March 13, 2026.

    • Citation F0583. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Keep residents' personal and medical records private and confidential.

      CMS lists it as corrected on March 13, 2026.

    • Citation F0584. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on March 13, 2026.

      CMS has cited this home for F0584 2 times since 2024.

    • Citation F0605. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

      CMS lists it as corrected on March 13, 2026.

    • Citation F0687. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate foot care.

      CMS lists it as corrected on March 13, 2026.

    • Citation F0690. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on March 13, 2026.

    • Citation F0693. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on March 13, 2026.

      CMS has cited this home for F0693 2 times since 2024.

    • Citation F0726. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

      CMS lists it as corrected on March 13, 2026.

      CMS has cited this home for F0726 2 times since 2025.

    • Citation F0755. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on March 13, 2026.

      CMS has cited this home for F0755 4 times since 2023.

    • Citation F0756. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

      CMS lists it as corrected on March 13, 2026.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on March 13, 2026.

      CMS has cited this home for F0761 3 times since 2022.

    • Citation F0804. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

      CMS lists it as corrected on March 13, 2026.

    • Citation F0925. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

      CMS lists it as corrected on March 13, 2026.

    • Citation F0686. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on March 13, 2026.

      CMS has cited this home for F0686 5 times since 2022.

    • Citation F0730. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Observe each nurse aide's job performance and give regular training.

      CMS lists it as corrected on March 13, 2026.

    • Citation F0842. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on March 13, 2026.

      CMS has cited this home for F0842 6 times since 2022.

    See this home on CMS Care Compare

  8. 1 citation

    Fire safety inspection on February 18, 2026

    CMS lists this as a standard inspection.

    • Citation K0200. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Meet other general requirements.

      CMS lists it as corrected on February 18, 2026.

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  9. Payment stopped

    December 10, 2025 (11 months ago)

    CMS stopped payment for new admissions from December 10, 2025, for 13 days.

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  10. 2 citations

    Health inspection on November 26, 2025

    CMS lists this as a complaint inspection.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on December 8, 2025.

      CMS has cited this home for F0684 7 times since 2022.

    • Citation F0842. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on December 8, 2025.

    See this home on CMS Care Compare

  11. CMS update of November 20, 2025

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  12. 1 citation

    Health inspection on November 10, 2025

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    227 of 1,165 California homes (19%) got a citation at the actual harm level in 2025.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on December 23, 2025.

      CMS has cited this home for F0689 6 times since 2022.

    See this home on CMS Care Compare

  13. Fine

    November 10, 2025 (1 year ago)

    CMS fine of $8,425 on November 10, 2025.

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  14. CMS update of September 24, 2025

    • Star rating

      The CMS quality measures star rating changed from not rated by CMS to 3 of 5.

  15. 1 citation

    Health inspection on September 18, 2025

    CMS lists this as a complaint inspection.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on October 10, 2025.

    See this home on CMS Care Compare

  16. 1 citation

    Health inspection on August 6, 2025

    CMS lists this as a complaint inspection.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on August 13, 2025.

    See this home on CMS Care Compare

  17. 1 citation

    Health inspection on July 10, 2025

    CMS lists this as a complaint inspection.

    • Citation F0726. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

      CMS lists it as corrected on July 30, 2025.

    See this home on CMS Care Compare

  18. 4 citations

    Health inspection on May 14, 2025

    CMS lists this as a complaint inspection.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on June 4, 2025.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on June 4, 2025.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on June 4, 2025.

    • Citation F0842. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on June 4, 2025.

    See this home on CMS Care Compare

  19. CMS update of April 30, 2025

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

  20. 2 citations

    Health inspection on February 28, 2025

    CMS lists this as a complaint inspection.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on March 20, 2025.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on March 20, 2025.

    See this home on CMS Care Compare

  21. CMS update of February 26, 2025

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to not rated by CMS. CMS changed how it scores this rating for many homes at once.

  22. 1 citation

    Health inspection on January 7, 2025

    CMS lists this as a complaint inspection.

    • Citation F0684. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on January 28, 2025.

    See this home on CMS Care Compare

  23. 20 citations

    Health inspection on November 15, 2024

    CMS lists this as a standard inspection and a complaint inspection.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on December 14, 2024.

    • Citation F0558. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Reasonably accommodate the needs and preferences of each resident.

      CMS lists it as corrected on December 14, 2024.

      CMS has cited this home for F0558 3 times since 2022.

    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on December 14, 2024.

    • Citation F0584. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on December 14, 2024.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on December 14, 2024.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on December 14, 2024.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on December 14, 2024.

    • Citation F0690. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on December 14, 2024.

    • Citation F0693. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on December 14, 2024.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on December 14, 2024.

    • Citation F0700. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

      CMS lists it as corrected on December 14, 2024.

    • Citation F0755. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on December 14, 2024.

    • Citation F0758. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on December 14, 2024.

    • Citation F0759. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on December 14, 2024.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on December 14, 2024.

    • Citation F0773. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

      CMS lists it as corrected on December 14, 2024.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on December 14, 2024.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on December 14, 2024.

    • Citation F0881. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Implement a program that monitors antibiotic use.

      CMS lists it as corrected on December 14, 2024.

    • Citation F0550. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on December 14, 2024.

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  24. 7 citations

    Fire safety inspection on November 15, 2024

    CMS lists this as a standard inspection.

    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on November 20, 2024.

      CMS has cited this home for K0353 2 times since 2022.

    • Citation K0355. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on November 21, 2024.

    • Citation K0363. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on November 21, 2024.

      CMS has cited this home for K0363 2 times since 2022.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on November 21, 2024.

    • Citation K0324. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on November 21, 2024.

    • Citation K0521. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS lists it as corrected on November 21, 2024.

    • Citation K0345. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on November 18, 2024.

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  25. CMS update of October 30, 2024

    • Ownership

      CMS lists this home under a new chain.

  26. CMS update of September 26, 2024

    • Name

      CMS lists a new legal business name for this home.

    • Ownership

      CMS ownership records list new owners for this home.

  27. 1 citation

    Health inspection on August 1, 2024

    CMS lists this as a complaint inspection.

    • Citation F0880. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on August 12, 2024.

    See this home on CMS Care Compare

  28. CMS update of July 31, 2024

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5. CMS changed how it scores this rating for many homes at once.

  29. CMS update of June 26, 2024

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS health inspection star rating changed from 1 of 5 to 2 of 5.

  30. 1 citation

    Health inspection on May 30, 2024

    CMS lists this as a complaint inspection.

    • Citation F0558. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Reasonably accommodate the needs and preferences of each resident.

      CMS lists it as corrected on June 14, 2024.

    See this home on CMS Care Compare

  31. CMS update of May 29, 2024

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 1 of 5.

  32. CMS update of April 25, 2024

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 3 of 5.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  33. 3 citations

    Health inspection on March 21, 2024

    CMS lists this as a complaint inspection.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on April 13, 2024.

    • Citation F0757. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident’s drug regimen must be free from unnecessary drugs.

      CMS lists it as corrected on April 13, 2024.

      CMS has cited this home for F0757 2 times since 2023.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on April 12, 2024.

    See this home on CMS Care Compare

  34. 1 citation

    Health inspection on March 12, 2024

    CMS lists this as a complaint inspection.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on March 27, 2024.

    See this home on CMS Care Compare

  35. CMS update of January 31, 2024

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

  36. 3 citations

    Health inspection on January 24, 2024

    CMS lists this as a complaint inspection.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on February 15, 2024.

    • Citation F0755. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on February 15, 2024.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on February 15, 2024.

    See this home on CMS Care Compare

  37. 2 citations

    Health inspection on December 13, 2023

    CMS lists this as a complaint inspection.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on December 29, 2023.

    • Citation F0755. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on December 29, 2023.

    See this home on CMS Care Compare

  38. 1 citation

    Health inspection on November 17, 2023

    CMS lists this as a complaint inspection.

    • Citation F0757. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident’s drug regimen must be free from unnecessary drugs.

      CMS lists it as corrected on December 5, 2023.

    See this home on CMS Care Compare

  39. 1 citation

    Health inspection on October 23, 2023

    CMS lists this as a complaint inspection.

    • Citation F0661. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

      CMS lists it as corrected on November 7, 2023.

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  40. 13 citations

    Health inspection on May 16, 2022

    CMS lists this as a standard inspection.

    • Citation F0552. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that residents are fully informed and understand their health status, care and treatments.

      CMS lists it as corrected on June 16, 2022.

    • Citation F0558. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Reasonably accommodate the needs and preferences of each resident.

      CMS lists it as corrected on June 16, 2022.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on June 16, 2022.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on June 16, 2022.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on June 16, 2022.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on June 16, 2022.

    • Citation F0690. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on June 16, 2022.

    • Citation F0698. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on June 16, 2022.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on June 16, 2022.

    • Citation F0812. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on June 16, 2022.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on June 16, 2022.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on June 16, 2022.

    • Citation F0908. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Keep all essential equipment working safely.

      CMS lists it as corrected on June 16, 2022.

    See this home on CMS Care Compare

  41. 22 citations

    Fire safety inspection on May 16, 2022

    CMS lists this as a standard inspection.

    • Citation E0029. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Develop a communication plan.

      CMS lists it as corrected on June 14, 2022.

    • Citation E0041. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Implement emergency and standby power systems.

      CMS lists it as corrected on June 14, 2022.

    • Citation E0020. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Establish policies and procedures including evacuation.

      CMS lists it as corrected on June 14, 2022.

    • Citation K0161. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Use approved construction type or materials.

      CMS lists it as corrected on June 14, 2022.

    • Citation E0006. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Conduct risk assessment and an All-Hazards approach.

      CMS lists it as corrected on June 14, 2022.

    • Citation E0007. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Address patient/client population and determine types of services needed.

      CMS lists it as corrected on June 14, 2022.

    • Citation E0009. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Include a process for Emergency Preparedness collaboration.

      CMS lists it as corrected on June 14, 2022.

    • Citation E0015. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Address subsistence needs for staff and patients.

      CMS lists it as corrected on June 14, 2022.

    • Citation E0018. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Establish procedures for tracking staff and patients during an emergency.

      CMS lists it as corrected on June 14, 2022.

    • Citation E0022. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Establish policies and procedures for sheltering.

      CMS lists it as corrected on June 14, 2022.

    • Citation E0023. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Establish policies and procedures for medical documentation.

      CMS lists it as corrected on June 14, 2022.

    • Citation E0024. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Establish policies and procedures for volunteers.

      CMS lists it as corrected on June 14, 2022.

    • Citation E0025. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Create arrangements with other facilities to receive patients.

      CMS lists it as corrected on June 14, 2022.

    • Citation E0026. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Establish roles under a Waiver declared by secretary.

      CMS lists it as corrected on June 14, 2022.

    • Citation E0039. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Conduct testing and exercise requirements.

      CMS lists it as corrected on June 14, 2022.

    • Citation K0211. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on June 14, 2022.

    • Citation K0223. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

      CMS lists it as corrected on June 14, 2022.

    • Citation K0353. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on June 14, 2022.

    • Citation K0363. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on June 14, 2022.

    • Citation K0374. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install smoke barrier doors that can resist smoke for at least 20 minutes.

      CMS lists it as corrected on June 14, 2022.

    • Citation K0912. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have power receptacles that are properly grounded.

      CMS lists it as corrected on June 14, 2022.

    • Citation K0920. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on June 14, 2022.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was New Orange Hills last inspected?

CMS lists February 18, 2026 as the date of its most recent standard health inspection.

How many citations (violations) does New Orange Hills have?

CMS lists 81 health citations since May 16, 2022. CMS also calls these deficiencies.

Has New Orange Hills been fined?

CMS lists 1 fine in the past three years, $8,425 in total.

What is the CMS star rating of New Orange Hills?

Its CMS overall star rating is 1 of 5.

Is New Orange Hills a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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