Nursing Home Alerts

Arrowhead Healthcare Center, LLC

4343 N Sierra Way, San Bernardino, CA 92407

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Arrowhead Healthcare Center, LLC is a nursing home in San Bernardino, California. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

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One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

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CMS flags

CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 5 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  2. CMS update of July 29, 2026

    • Star rating

      The CMS overall star rating changed from 5 of 5 to 4 of 5.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

  3. Health inspection on April 9, 2026

    9 citations

    CMS lists this as a standard inspection.

    Show the 9 citations
    • Citation F0880. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on May 5, 2026.

      CMS has cited this home for F0880 2 times since 2024.

    • Citation F0912. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

      CMS lists it as corrected on May 5, 2026.

      CMS has cited this home for F0912 2 times since 2024.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on May 5, 2026.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on May 5, 2026.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on May 5, 2026.

      CMS has cited this home for F0686 2 times since 2024.

    • Citation F0690. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on May 5, 2026.

    • Citation F0726. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

      CMS lists it as corrected on May 5, 2026.

    • Citation F0755. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on May 5, 2026.

    • Citation F0919. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Make sure that a working call system is available in each resident's bathroom and bathing area.

      CMS lists it as corrected on May 5, 2026.

    See this home on CMS Care Compare

  4. Fire safety inspection on April 9, 2026

    2 citations

    CMS lists this as a standard inspection.

    Show the 2 citations
    • Citation K0324. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on April 29, 2026.

    • Citation K0363. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on April 29, 2026.

      CMS has cited this home for K0363 2 times since 2023.

    See this home on CMS Care Compare

  5. CMS update of November 20, 2025

    • Ownership

      CMS lists this home under a new chain.

    • Ownership

      CMS ownership records list new owners for this home.

  6. CMS update of April 30, 2025

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 4 of 5.

  7. Health inspection on April 10, 2025

    1 citation

    CMS lists this as a complaint inspection.

    Show the 1 citation
    • Citation F0727. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

      CMS lists it as corrected on May 8, 2025.

    See this home on CMS Care Compare

  8. CMS update of February 26, 2025

    • Star rating

      The CMS health inspection star rating changed from 5 of 5 to 4 of 5.

  9. Health inspection on December 19, 2024

    12 citations

    CMS lists this as a standard inspection.

    Show the 12 citations
    • Citation F0880. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on January 18, 2025.

    • Citation F0641. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure each resident receives an accurate assessment.

      CMS lists it as corrected on January 18, 2025.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on January 18, 2025.

    • Citation F0925. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

      CMS lists it as corrected on January 18, 2025.

    • Citation F0578. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

      CMS lists it as corrected on January 18, 2025.

    • Citation F0582. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

      CMS lists it as corrected on January 18, 2025.

      CMS has cited this home for F0582 2 times since 2023.

    • Citation F0623. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

      CMS lists it as corrected on January 18, 2025.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on January 18, 2025.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on January 18, 2025.

    • Citation F0912. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

      CMS lists it as corrected on January 18, 2025.

    • Citation F0732. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Post nurse staffing information every day.

      CMS lists it as corrected on January 18, 2025.

    • Citation F0577. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

      CMS lists it as corrected on January 18, 2025.

    See this home on CMS Care Compare

  10. Fire safety inspection on December 19, 2024

    6 citations

    CMS lists this as a standard inspection.

    Show the 6 citations
    • Citation E0041. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Implement emergency and standby power systems.

      CMS lists it as corrected on January 13, 2025.

    • Citation K0293. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have properly located and lighted "Exit" signs.

      CMS lists it as corrected on January 13, 2025.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on January 13, 2025.

      CMS has cited this home for K0918 2 times since 2023.

    • Citation K0923. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have proper medical gas storage and administration areas.

      CMS lists it as corrected on January 2, 2025.

      CMS has cited this home for K0923 2 times since 2023.

    • Citation K0161. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Use approved construction type or materials.

      CMS lists it as corrected on January 13, 2025.

      CMS has cited this home for K0161 2 times since 2023.

    • Citation K0920. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on January 13, 2025.

      CMS has cited this home for K0920 2 times since 2023.

    See this home on CMS Care Compare

  11. CMS update of October 30, 2024

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 3 of 5.

  12. CMS update of January 31, 2024

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 5 of 5.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 5 of 5.

  13. Health inspection on October 18, 2023

    1 citation

    CMS lists this as a standard inspection.

    Show the 1 citation
    • Citation F0582. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

      CMS lists it as corrected on November 17, 2023.

    See this home on CMS Care Compare

  14. Fire safety inspection on October 18, 2023

    9 citations

    CMS lists this as a standard inspection.

    Show the 9 citations
    • Citation K0161. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Use approved construction type or materials.

      CMS lists it as corrected on November 27, 2023.

    • Citation E0004. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and maintain an Emergency Preparedness Program (EP).

      CMS lists it as corrected on November 27, 2023.

    • Citation E0006. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Conduct risk assessment and an All-Hazards approach.

      CMS lists it as corrected on November 27, 2023.

    • Citation K0353. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on November 27, 2023.

    • Citation K0355. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on November 27, 2023.

    • Citation K0363. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on November 27, 2023.

    • Citation K0918. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on November 27, 2023.

    • Citation K0920. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on November 27, 2023.

    • Citation K0923. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have proper medical gas storage and administration areas.

      CMS lists it as corrected on November 27, 2023.

    See this home on CMS Care Compare

CMS star ratings

Facts from CMS

Phone
(909) 886-4731
Last standard health inspection
April 9, 2026 (7 months ago)
Certified beds
58
Residents per day, on average
54.6
Ownership type
For profit - Limited Liability company
Legal business name
Arrowhead Healthcare Center LLC
Chain
Crystal Solorzano
Takes part in
Medicare and Medicaid

Fewer health citations than the California average (23 vs 50).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Show 4 more
  • COHEN, RACHELOperational/managerial control · not applicable · since 06/20/2024
  • HAGE, JEANOperational/managerial control · not applicable · since 11/01/2018
  • MARTINEZ, ADRIENNEOperational/managerial control · not applicable · since 02/16/2023
  • QUADROS, SYLVIOperational/managerial control · not applicable · since 02/28/2022

Questions

When was Arrowhead Healthcare Center, LLC last inspected?

CMS lists April 9, 2026 as the date of its most recent standard health inspection.

How many citations (violations) does Arrowhead Healthcare Center, LLC have?

CMS lists 23 health citations since October 18, 2023. CMS also calls these deficiencies.

Has Arrowhead Healthcare Center, LLC been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Arrowhead Healthcare Center, LLC?

Its CMS overall star rating is 5 of 5.

Is Arrowhead Healthcare Center, LLC a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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