Nursing Home Alerts

Hillcrest Care Center

360 Canyon Ridge Dr, Wray, CO 80758

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Hillcrest Care Center is a nursing home in Wray, Colorado. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(970) 332-4856
Last standard health inspection
October 3, 2024 (2 years ago)
Certified beds
45
Residents per day, on average
40.9
Ownership type
Government - Hospital district
Legal business name
Wray Community Long Term Care, INC.
Chain
Not listed by CMS
Takes part in
Medicare and Medicaid

Fewer health citations than the Colorado average (20 vs 25).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS overall star rating changed from 5 of 5 to 4 of 5.

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 1 of 5.

  2. CMS update of April 29, 2026

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 5 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  3. CMS update of November 20, 2025

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  4. CMS update of July 30, 2025

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

  5. CMS update of April 30, 2025

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 3 of 5.

    • Star rating

      The CMS staffing star rating changed from 5 of 5 to 4 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

    • Staffing

      Total nurse staffing reported to CMS went from 4.3 to 3.7 hours per resident per day.

  6. CMS update of February 26, 2025

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 5 of 5.

  7. CMS update of October 30, 2024

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  8. 5 citations

    Health inspection on October 3, 2024

    CMS lists this as a standard inspection.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on November 2, 2024.

      CMS has cited this home for F0880 2 times since 2023.

    • Citation F0645. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: PASARR screening for Mental disorders or Intellectual Disabilities

      CMS lists it as corrected on October 17, 2024.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on November 2, 2024.

    • Citation F0693. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on October 17, 2024.

    • Citation F0812. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on November 2, 2024.

      CMS has cited this home for F0812 2 times since 2021.

    See this home on CMS Care Compare

  9. 5 citations

    Fire safety inspection on October 3, 2024

    CMS lists this as a standard inspection.

    • Citation K0363. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on November 18, 2024.

    • Citation K0522. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have an externally vented heating system.

      CMS lists it as corrected on November 19, 2024.

    • Citation K0914. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

      CMS lists it as corrected on October 23, 2024.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on October 22, 2024.

      CMS has cited this home for K0918 2 times since 2021.

    • Citation K0923. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have proper medical gas storage and administration areas.

      CMS lists it as corrected on November 15, 2024.

    See this home on CMS Care Compare

  10. CMS update of September 26, 2024

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 1 of 5.

  11. CMS update of July 31, 2024

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 3 of 5.

    • Star rating

      The CMS staffing star rating changed from 5 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

    • Staffing

      Total nurse staffing reported to CMS went from 4.3 to 3.6 hours per resident per day.

  12. 1 citation

    Health inspection on July 16, 2024

    CMS lists this as a complaint inspection.

    • Citation F0565. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to organize and participate in resident/family groups in the facility.

      CMS lists it as corrected on August 28, 2024.

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  13. CMS update of April 25, 2024

    • Fine

      CMS changed the fine from August 14, 2023 from $4,545 to $4,587.

    • Fine

      CMS changed the fine from August 21, 2023 from $4,545 to $4,587.

  14. CMS update of March 28, 2024

    • Fine

      CMS changed the fine from July 24, 2023 from $11,538 to $11,645.

    • Fine

      CMS changed the fine from August 28, 2023 from $4,545 to $4,587.

    • Fine

      CMS changed the fine from September 5, 2023 from $4,545 to $4,587.

  15. 8 citations

    Health inspection on March 30, 2023

    CMS lists this as a standard inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    55 of 210 Colorado homes (26%) got a citation at the actual harm level in 2023.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on April 27, 2023.

      CMS has cited this home for F0689 2 times since 2021.

    • Citation F0880. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on April 27, 2023.

    • Citation F0585. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

      CMS lists it as corrected on April 27, 2023.

    • Citation F0925. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

      CMS lists it as corrected on April 27, 2023.

    • Citation F0943. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

      CMS lists it as corrected on April 27, 2023.

    • Citation F0676. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

      CMS lists it as corrected on April 27, 2023.

    • Citation F0697. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate pain management for a resident who requires such services.

      CMS lists it as corrected on April 27, 2023.

    • Citation F0908. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Keep all essential equipment working safely.

      CMS lists it as corrected on April 27, 2023.

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  16. 12 citations

    Fire safety inspection on March 30, 2023

    CMS lists this as a standard inspection.

    • Citation E0001. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Establish an Emergency Preparedness Program (EP).

      CMS lists it as corrected on April 27, 2023.

    • Citation E0006. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Conduct risk assessment and an All-Hazards approach.

      CMS lists it as corrected on April 27, 2023.

    • Citation E0009. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Include a process for Emergency Preparedness collaboration.

      CMS lists it as corrected on April 27, 2023.

    • Citation E0013. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Develop Emergency Preparedness policies and procedures.

      CMS lists it as corrected on April 27, 2023.

    • Citation E0015. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Address subsistence needs for staff and patients.

      CMS lists it as corrected on April 27, 2023.

    • Citation E0023. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Establish policies and procedures for medical documentation.

      CMS lists it as corrected on April 27, 2023.

    • Citation E0024. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Establish policies and procedures for volunteers.

      CMS lists it as corrected on April 27, 2023.

    • Citation E0026. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Establish roles under a Waiver declared by secretary.

      CMS lists it as corrected on April 27, 2023.

    • Citation E0029. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Develop a communication plan.

      CMS lists it as corrected on April 27, 2023.

    • Citation E0036. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Establish emergency prep training and testing.

      CMS lists it as corrected on April 27, 2023.

    • Citation E0037. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Establish staff and initial training requirements.

      CMS lists it as corrected on April 27, 2023.

    • Citation E0039. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Conduct testing and exercise requirements.

      CMS lists it as corrected on April 27, 2023.

      CMS has cited this home for E0039 2 times since 2021.

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  17. 6 citations

    Health inspection on December 16, 2021

    CMS lists this as a standard inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    5 of 210 Colorado homes (2%) got a citation at the actual harm level in 2021.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on January 24, 2022.

    • Citation F0700. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

      CMS lists it as corrected on January 20, 2022.

    • Citation F0758. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on January 6, 2022.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on January 24, 2022.

    • Citation F0646. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

      CMS lists it as corrected on January 5, 2022.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on January 12, 2022.

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  18. 6 citations

    Fire safety inspection on December 16, 2021

    CMS lists this as a standard inspection.

    • Citation E0039. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Conduct testing and exercise requirements.

      CMS lists it as corrected on January 12, 2022.

    • Citation K0291. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install emergency lighting that can last at least 1 1/2 hours.

      CMS lists it as corrected on January 29, 2022.

    • Citation K0324. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on January 24, 2022.

    • Citation K0521. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS lists it as corrected on January 29, 2022.

    • Citation K0712. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on January 27, 2022.

    • Citation K0918. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on January 29, 2022.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Hillcrest Care Center last inspected?

CMS lists October 3, 2024 as the date of its most recent standard health inspection.

How many citations (violations) does Hillcrest Care Center have?

CMS lists 20 health citations since December 16, 2021. CMS also calls these deficiencies.

Has Hillcrest Care Center been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Hillcrest Care Center?

Its CMS overall star rating is 4 of 5.

Is Hillcrest Care Center a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.