Nursing Home Alerts

Havencare at Hancock Hall

31 Staples St, Danbury, CT 06810

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Havencare at Hancock Hall is a nursing home in Danbury, Connecticut. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(203) 794-9466
Last standard health inspection
May 1, 2025 (1 year ago)
Certified beds
96
Residents per day, on average
89.7
Ownership type
For profit - Corporation
Legal business name
Hancock Opco LLC
Chain
Not listed by CMS
Takes part in
Medicare and Medicaid

Fewer health citations than the Connecticut average (17 vs 38).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. 6 citations

    Health inspection on May 1, 2025

    CMS lists this as a standard inspection.

    • Citation F0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on June 5, 2025.

      CMS has cited this home for F0761 2 times since 2023.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on June 5, 2025.

    • Citation F0600. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on June 5, 2025.

      CMS has cited this home for F0600 2 times since 2023.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on June 5, 2025.

    • Citation F0756. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

      CMS lists it as corrected on June 5, 2025.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on June 5, 2025.

      CMS has cited this home for F0880 2 times since 2020.

    See this home on CMS Care Compare

  2. CMS update of February 26, 2025

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 3 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5. CMS changed how it scores this rating for many homes at once.

  3. CMS update of October 30, 2024

    • Changed ownership in the last 12 months

      CMS no longer shows a change of ownership in the past 12 months.

  4. 1 citation

    Health inspection on August 6, 2024

    CMS lists this as a complaint inspection.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on September 3, 2024.

    See this home on CMS Care Compare

  5. CMS update of February 29, 2024

    • Name

      CMS lists a new legal business name for this home.

  6. CMS update of January 31, 2024

    • Changed ownership in the last 12 months

      CMS records show a change of ownership in the past 12 months.

    • Name

      CMS lists a new name for this home. It was HANCOCK HALL.

    • Name

      CMS lists a new legal business name for this home.

  7. 1 citation

    Health inspection on January 29, 2024

    CMS lists this as a complaint inspection.

    • Citation F0684. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on March 15, 2024.

      CMS has cited this home for F0684 3 times since 2020.

    See this home on CMS Care Compare

  8. 1 citation

    Health inspection on December 13, 2023

    CMS lists this as a complaint inspection.

    • Citation F0600. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on January 23, 2024.

    See this home on CMS Care Compare

  9. 3 citations

    Health inspection on April 13, 2023

    CMS lists this as a standard inspection.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on May 12, 2023.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on May 12, 2023.

    • Citation F0640. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

      CMS lists it as corrected on May 12, 2023.

    See this home on CMS Care Compare

  10. 2 citations

    Fire safety inspection on April 13, 2023

    CMS lists this as a standard inspection.

    • Citation K0324. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on June 28, 2023.

    • Citation K0918. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on June 28, 2023.

    See this home on CMS Care Compare

  11. 5 citations

    Health inspection on March 12, 2020

    CMS lists this as a standard inspection.

    • Citation F0657. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on September 18, 2020.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on September 20, 2020.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on September 20, 2020.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on September 20, 2020.

    • Citation F0576. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Ensure residents have reasonable access to and privacy in their use of communication methods.

      CMS lists it as corrected on March 13, 2020.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Havencare at Hancock Hall last inspected?

CMS lists May 1, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does Havencare at Hancock Hall have?

CMS lists 17 health citations since March 12, 2020. CMS also calls these deficiencies.

Has Havencare at Hancock Hall been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Havencare at Hancock Hall?

Its CMS overall star rating is 5 of 5.

Is Havencare at Hancock Hall a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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