Nursing Home Alerts

Norwich Sub-Acute and Nursing

93 West Town Street, Norwich, CT 06360

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Norwich Sub-Acute and Nursing is a nursing home in Norwich, Connecticut. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(860) 889-2614
Last standard health inspection
March 22, 2023 (3 years ago)
Certified beds
120
Residents per day, on average
104.5
Ownership type
For profit - Limited Liability company
Legal business name
93 W Main Operating LLC
Chain
Not listed by CMS
Takes part in
Medicare and Medicaid

Fewer health citations than the Connecticut average (23 vs 38).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 8, 2026

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 4 of 5.

  2. CMS update of July 29, 2026

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

    • Fine

      CMS changed the fine from October 15, 2025 from $23,240 to $15,106.

  3. 1 citation

    Health inspection on June 4, 2026

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    46 of 191 Connecticut homes (24%) got a citation at the actual harm level in 2026.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      The home is disputing this citation through CMS's informal review.

      CMS lists it as corrected on June 4, 2026.

      CMS has cited this home for F0689 4 times since 2025.

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  4. CMS update of April 29, 2026

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 3 of 5.

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  5. CMS update of February 25, 2026

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 3 of 5.

    • Star rating

      The CMS health inspection star rating changed from 4 of 5 to 3 of 5.

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

    • Health citation

      CMS removed citation F0603 from the health inspection on June 9, 2025.

  6. CMS update of January 14, 2026

    • Fine

      CMS changed the fine from June 9, 2025 from $49,810 to $32,377.

  7. 1 citation

    Health inspection on October 15, 2025

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    45 of 191 Connecticut homes (24%) got a citation at the actual harm level in 2025.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on October 16, 2025.

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  8. Fine

    October 15, 2025 (1 year ago)

    CMS fine of $15,106 on October 15, 2025.

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  9. 1 citation

    Health inspection on July 30, 2025

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    45 of 191 Connecticut homes (24%) got a citation at the actual harm level in 2025.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on August 13, 2025.

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  10. 3 citations

    Health inspection on June 9, 2025

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    45 of 191 Connecticut homes (24%) got a citation at the actual harm level in 2025.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      The home is disputing this citation through CMS's independent review.

      CMS lists it as corrected on August 13, 2025.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on August 13, 2025.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on August 13, 2025.

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  11. Fine

    June 9, 2025 (1 year ago)

    CMS fine of $32,377 on June 9, 2025.

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  12. CMS update of April 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  13. CMS update of February 26, 2025

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

  14. CMS update of July 31, 2024

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

  15. 1 citation

    Health inspection on May 17, 2024

    CMS lists this as a complaint inspection.

    • Citation F0805. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

      CMS lists it as corrected on May 3, 2024.

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  16. CMS update of April 25, 2024

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  17. CMS update of January 31, 2024

    • Star rating

      The CMS overall star rating changed from 5 of 5 to 4 of 5.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

  18. 10 citations

    Health inspection on March 22, 2023

    CMS lists this as a standard inspection.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on June 14, 2023.

    • Citation F0561. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

      CMS lists it as corrected on June 14, 2023.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on June 14, 2023.

      CMS has cited this home for F0684 2 times since 2020.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on June 14, 2023.

    • Citation F0687. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate foot care.

      CMS lists it as corrected on June 14, 2023.

    • Citation F0921. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

      CMS lists it as corrected on June 14, 2023.

    • Citation F0838. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

      CMS lists it as corrected on June 14, 2023.

    • Citation F0625. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

      CMS lists it as corrected on June 14, 2023.

    • Citation F0732. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Post nurse staffing information every day.

      CMS lists it as corrected on June 14, 2023.

    • Citation F0947. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

      CMS lists it as corrected on June 14, 2023.

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  19. 3 citations

    Fire safety inspection on March 22, 2023

    CMS lists this as a standard inspection.

    • Citation K0345. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on May 2, 2023.

    • Citation K0351. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install an approved automatic sprinkler system.

      CMS lists it as corrected on May 2, 2023.

      CMS has cited this home for K0351 3 times since 2019.

    • Citation K0918. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on May 2, 2023.

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  20. 5 citations

    Health inspection on February 21, 2020

    CMS lists this as a standard inspection.

    • Citation F0554. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Allow residents to self-administer drugs if determined clinically appropriate.

      CMS lists it as corrected on April 3, 2020.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on April 3, 2020.

    • Citation F0610. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on April 3, 2020.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on April 3, 2020.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on April 3, 2020.

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  21. 3 citations

    Fire safety inspection on February 21, 2020

    CMS lists this as a standard inspection.

    • Citation K0372. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on March 5, 2021.

    • Citation K0351. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install an approved automatic sprinkler system.

      CMS lists it as corrected on March 5, 2021.

    • Citation K0353. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on March 5, 2021.

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  22. 1 citation

    Health inspection on January 14, 2019

    CMS lists this as a standard inspection.

    • Citation F0585. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

      CMS lists it as corrected on February 8, 2019.

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  23. 1 citation

    Fire safety inspection on January 14, 2019

    CMS lists this as a standard inspection.

    • Citation K0351. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install an approved automatic sprinkler system.

      CMS lists it as corrected on February 20, 2019.

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Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Norwich Sub-Acute and Nursing last inspected?

CMS lists March 22, 2023 as the date of its most recent standard health inspection.

How many citations (violations) does Norwich Sub-Acute and Nursing have?

CMS lists 23 health citations since January 14, 2019. CMS also calls these deficiencies.

Has Norwich Sub-Acute and Nursing been fined?

CMS lists 2 fines in the past three years, $47,483 in total.

What is the CMS star rating of Norwich Sub-Acute and Nursing?

Its CMS overall star rating is 4 of 5.

Is Norwich Sub-Acute and Nursing a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.