Nursing Home Alerts

New London Sub-Acute and Nursing

90 Clark Lane, Waterford, CT 06385

Open in mapsSee this home on CMS Care Compare

New London Sub-Acute and Nursing is a nursing home in Waterford, Connecticut. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

Get an email when CMS publishes something new about this home

One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

Email alerts for this home open soon.

CMS flags

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5.

    • Fine

      CMS changed the fine from April 22, 2026 from $96,604 to $62,793.

  2. CMS update of October 8, 2026

    • Fine

      CMS changed the fine from February 6, 2026 from $22,315 to $14,505.

  3. Health inspection on August 3, 2026

    4 citations

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    46 of 191 Connecticut homes (24%) got a citation at the actual harm level in 2026.

    Show the 4 citations
    • Citation F0697. Severity G: actual harm, isolated.

      The rule CMS cited: Provide safe, appropriate pain management for a resident who requires such services.

      CMS lists it as corrected on August 28, 2026.

      CMS has cited this home for F0697 2 times since 2026.

    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      The home is disputing this citation through CMS's informal review.

      CMS lists it as corrected on August 28, 2026.

      CMS has cited this home for F0580 4 times since 2025.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on August 28, 2026.

      CMS has cited this home for F0609 5 times since 2019.

    • Citation F0610. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      The home is disputing this citation through CMS's informal review.

      CMS lists it as corrected on August 28, 2026.

      CMS has cited this home for F0610 3 times since 2025.

    See this home on CMS Care Compare

  4. CMS update of July 29, 2026

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

  5. CMS update of April 29, 2026

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 3 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  6. Health inspection on April 22, 2026

    10 citations

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    21 of 191 Connecticut homes (11%) got a citation at the immediate jeopardy level in 2026.

    CMS fine of $62,793 on April 22, 2026.

    Show the 10 citations
    • Citation F0600. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      The home is disputing this citation through CMS's independent review.

      CMS lists it as corrected on May 8, 2026.

      CMS has cited this home for F0600 2 times since 2025.

    • Citation F0689. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      The home is disputing this citation through CMS's independent review.

      CMS lists it as corrected on April 18, 2026.

      CMS has cited this home for F0689 6 times since 2019.

    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on April 25, 2026.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on April 25, 2026.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on April 25, 2026.

      CMS has cited this home for F0656 4 times since 2022.

    • Citation F0697. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate pain management for a resident who requires such services.

      CMS lists it as corrected on April 25, 2026.

    • Citation F0742. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

      CMS lists it as corrected on April 25, 2026.

    • Citation F0773. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

      CMS lists it as corrected on April 25, 2026.

    • Citation F0805. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

      CMS lists it as corrected on April 25, 2026.

    • Citation F0636. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

      CMS lists it as corrected on April 25, 2026.

    See this home on CMS Care Compare

  7. CMS update of March 25, 2026

    • Fine

      CMS changed the fine from June 30, 2025 from $125,800 to $34,600.

  8. CMS update of February 25, 2026

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

    • Fine

      CMS changed the fine from June 30, 2025 from $44,830 to $125,800.

  9. Health inspection on February 6, 2026

    4 citations

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    46 of 191 Connecticut homes (24%) got a citation at the actual harm level in 2026.

    CMS fine of $14,505 on February 6, 2026.

    Show the 4 citations
    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on January 14, 2026.

    • Citation F0584. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on March 13, 2026.

      CMS has cited this home for F0584 2 times since 2025.

    • Citation F0585. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

      CMS lists it as corrected on March 13, 2026.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on March 13, 2026.

      CMS has cited this home for F0695 3 times since 2022.

    See this home on CMS Care Compare

  10. CMS update of November 20, 2025

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

    • Special Focus Facility

      CMS now lists this home as a Special Focus Facility candidate.

    • Fine

      CMS changed the fine from March 27, 2025 from $62,115 to $26,855.

  11. Health inspection on August 21, 2025

    8 citations

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    15 of 191 Connecticut homes (8%) got a citation at the immediate jeopardy level in 2025.

    Show the 8 citations
    • Citation F0760. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on September 3, 2025.

      CMS has cited this home for F0760 2 times since 2025.

    • Citation F0755. Severity H: actual harm, pattern.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on September 3, 2025.

      CMS has cited this home for F0755 2 times since 2025.

    • Citation F0580. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on September 3, 2025.

    • Citation F0730. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Observe each nurse aide's job performance and give regular training.

      CMS lists it as corrected on September 3, 2025.

    • Citation F0865. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have a plan that describes the process for conducting QAPI and QAA activities.

      CMS lists it as corrected on September 3, 2025.

      CMS has cited this home for F0865 2 times since 2022.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on September 3, 2025.

    • Citation F0835. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Administer the facility in a manner that enables it to use its resources effectively and efficiently.

      CMS lists it as corrected on September 3, 2025.

      CMS has cited this home for F0835 2 times since 2025.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on September 3, 2025.

      CMS has cited this home for F0842 3 times since 2022.

    See this home on CMS Care Compare

  12. CMS update of July 30, 2025

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

  13. Health inspection on June 30, 2025

    6 citations

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    15 of 191 Connecticut homes (8%) got a citation at the immediate jeopardy level in 2025.

    CMS fine of $34,600 on June 30, 2025.

    Show the 6 citations
    • Citation F0760. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      The home is disputing this citation through CMS's independent review.

      CMS lists it as corrected on September 5, 2025.

    • Citation F0658. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on July 21, 2025.

      CMS has cited this home for F0658 3 times since 2022.

    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on July 21, 2025.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on July 2, 2025.

    • Citation F0610. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on July 2, 2025.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on July 31, 2025.

    See this home on CMS Care Compare

  14. CMS update of June 25, 2025

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 1 of 5.

    • CMS abuse icon

      CMS added its abuse icon to this home.

  15. CMS update of April 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  16. Health inspection on March 27, 2025

    30 citations

    CMS lists this as a standard inspection.

    Severity K is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    15 of 191 Connecticut homes (8%) got a citation at the immediate jeopardy level in 2025.

    CMS fine of $26,855 on March 27, 2025.

    Show the 30 citations
    • Citation F0658. Severity K: immediate jeopardy, pattern.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on May 7, 2025.

    • Citation F0684. Severity K: immediate jeopardy, pattern.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on May 7, 2025.

      CMS has cited this home for F0684 3 times since 2019.

    • Citation F0610. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on May 7, 2025.

    • Citation F0600. Severity G: actual harm, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on May 13, 2025.

    • Citation F0553. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Allow resident to participate in the development and implementation of his or her person-centered plan of care.

      CMS lists it as corrected on May 13, 2025.

    • Citation F0584. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on May 13, 2025.

    • Citation F0603. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

      CMS lists it as corrected on May 13, 2025.

    • Citation F0609. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on May 13, 2025.

    • Citation F0759. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on May 13, 2025.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on May 13, 2025.

      CMS has cited this home for F0812 3 times since 2019.

    • Citation F0943. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

      CMS lists it as corrected on May 13, 2025.

    • Citation F0946. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide training in compliance and ethics.

      CMS lists it as corrected on May 13, 2025.

    • Citation F0607. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement policies and procedures to prevent abuse, neglect, and theft.

      CMS lists it as corrected on May 13, 2025.

    • Citation F0657. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on May 13, 2025.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on May 13, 2025.

      CMS has cited this home for F0686 2 times since 2022.

    • Citation F0688. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

      CMS lists it as corrected on May 13, 2025.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on May 13, 2025.

    • Citation F0692. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on May 13, 2025.

      CMS has cited this home for F0692 2 times since 2019.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on May 13, 2025.

    • Citation F0698. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on May 13, 2025.

    • Citation F0726. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

      CMS lists it as corrected on May 13, 2025.

    • Citation F0755. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on May 13, 2025.

    • Citation F0810. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide special eating equipment and utensils for residents who need them and appropriate assistance.

      CMS lists it as corrected on May 13, 2025.

    • Citation F0835. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Administer the facility in a manner that enables it to use its resources effectively and efficiently.

      CMS lists it as corrected on May 13, 2025.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on May 13, 2025.

      CMS has cited this home for F0880 2 times since 2022.

    • Citation F0949. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Provide behavior health training consistent with the requirements and as determined by a facility assessment.

      CMS lists it as corrected on May 13, 2025.

    • Citation F0570. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Assure the security of all personal funds of residents deposited with the facility.

      CMS lists it as corrected on May 13, 2025.

    • Citation F0842. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on May 13, 2025.

    • Citation F0868. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

      CMS lists it as corrected on May 13, 2025.

      CMS has cited this home for F0868 2 times since 2022.

    • Citation F0944. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

      CMS lists it as corrected on May 13, 2025.

    See this home on CMS Care Compare

  17. Fire safety inspection on March 27, 2025

    4 citations

    CMS lists this as a standard inspection.

    Show the 4 citations
    • Citation K0100. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Meet other general requirements.

      CMS lists it as corrected on April 4, 2025.

    • Citation K0353. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on April 4, 2025.

      CMS has cited this home for K0353 3 times since 2019.

    • Citation K0363. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on April 4, 2025.

      CMS has cited this home for K0363 3 times since 2019.

    • Citation K0712. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on April 4, 2025.

      CMS has cited this home for K0712 3 times since 2019.

    See this home on CMS Care Compare

  18. Health inspection on January 13, 2025

    1 citation

    CMS lists this as a complaint inspection.

    Show the 1 citation
    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on February 11, 2025.

    See this home on CMS Care Compare

  19. CMS update of October 30, 2024

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

  20. CMS update of July 31, 2024

    • Staffing

      Total nurse staffing reported to CMS went from 3.9 to 3.4 hours per resident per day.

  21. CMS update of April 25, 2024

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

    • Fine

      CMS changed the fine from August 14, 2023 from $2,447 to $2,470.

  22. CMS update of March 28, 2024

    • Fine

      CMS changed the fine from July 17, 2023 from $4,194 to $4,233.

    • Fine

      CMS changed the fine from August 7, 2023 from $2,098 to $2,117.

  23. CMS update of January 31, 2024

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5.

  24. Health inspection on November 21, 2023

    2 citations

    CMS lists this as a complaint inspection.

    Show the 2 citations
    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on January 2, 2024.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on January 2, 2024.

    See this home on CMS Care Compare

  25. Health inspection on November 3, 2022

    15 citations

    CMS lists this as a standard inspection.

    Show the 15 citations
    • Citation F0552. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that residents are fully informed and understand their health status, care and treatments.

      CMS lists it as corrected on January 8, 2023.

    • Citation F0644. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

      CMS lists it as corrected on January 8, 2023.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on January 8, 2023.

    • Citation F0838. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

      CMS lists it as corrected on December 14, 2022.

    • Citation F0868. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

      CMS lists it as corrected on December 14, 2022.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on January 8, 2023.

    • Citation F0883. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Develop and implement policies and procedures for flu and pneumonia vaccinations.

      CMS lists it as corrected on January 8, 2023.

    • Citation F0908. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Keep all essential equipment working safely.

      CMS lists it as corrected on December 14, 2022.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on January 8, 2023.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on January 8, 2023.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on December 14, 2022.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on January 8, 2023.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on January 8, 2023.

    • Citation F0865. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have a plan that describes the process for conducting QAPI and QAA activities.

      CMS lists it as corrected on January 8, 2023.

    • Citation F0867. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

      CMS lists it as corrected on January 8, 2023.

    See this home on CMS Care Compare

  26. Fire safety inspection on November 3, 2022

    9 citations

    CMS lists this as a standard inspection.

    Show the 9 citations
    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on January 23, 2023.

    • Citation K0363. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on January 23, 2023.

    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on January 23, 2023.

    • Citation K0225. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have stairways and smokeproof enclosures used as exits that meet safety requirements.

      CMS lists it as corrected on January 23, 2023.

    • Citation K0291. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install emergency lighting that can last at least 1 1/2 hours.

      CMS lists it as corrected on January 23, 2023.

    • Citation K0353. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on January 23, 2023.

    • Citation K0500. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Meet other general requirements that are deficient.

      CMS lists it as corrected on January 23, 2023.

    • Citation K0918. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on January 23, 2023.

    • Citation K0919. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Meet requirements for the use of electrical equipment.

      CMS lists it as corrected on January 23, 2023.

    See this home on CMS Care Compare

  27. Health inspection on December 20, 2019

    6 citations

    CMS lists this as a standard inspection.

    Show the 6 citations
    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on January 31, 2020.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on January 31, 2020.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on January 31, 2020.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on January 31, 2020.

    • Citation F0692. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on January 31, 2020.

    • Citation F0694. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide for the safe, appropriate administration of IV fluids for a resident when needed.

      CMS lists it as corrected on January 31, 2020.

    See this home on CMS Care Compare

  28. Fire safety inspection on December 20, 2019

    12 citations

    CMS lists this as a standard inspection.

    Show the 12 citations
    • Citation K0341. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install a fire alarm system that can be heard throughout the facility.

      CMS lists it as corrected on February 5, 2020.

    • Citation E0013. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop Emergency Preparedness policies and procedures.

      CMS lists it as corrected on February 5, 2020.

    • Citation E0030. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: List the names and contact information of those in the facility.

      CMS lists it as corrected on February 5, 2020.

    • Citation K0223. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

      CMS lists it as corrected on February 5, 2020.

    • Citation K0271. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have exits that are accessible at all times.

      CMS lists it as corrected on February 5, 2020.

    • Citation K0353. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on February 5, 2020.

    • Citation K0363. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on February 5, 2020.

    • Citation K0712. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on February 5, 2020.

    • Citation K0911. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Meet requirements for the installation and maintenance of electrical systems.

      CMS lists it as corrected on February 5, 2020.

    • Citation K0921. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that testing and maintenance of electrical equipment is performed.

      CMS lists it as corrected on February 5, 2020.

    • Citation K0923. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have proper medical gas storage and administration areas.

      CMS lists it as corrected on February 5, 2020.

    • Citation K0927. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

      CMS lists it as corrected on February 5, 2020.

    See this home on CMS Care Compare

CMS star ratings

Facts from CMS

Phone
(860) 442-0471
Last standard health inspection
March 27, 2025 (1 year ago)
Certified beds
120
Residents per day, on average
105.3
Ownership type
For profit - Limited Liability company
Legal business name
88 Clark Operating LLC
Chain
Not listed by CMS
Takes part in
Medicare and Medicaid

More health citations than the Connecticut average (86 vs 38).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was New London Sub-Acute and Nursing last inspected?

CMS lists March 27, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does New London Sub-Acute and Nursing have?

CMS lists 86 health citations since December 20, 2019. CMS also calls these deficiencies.

Has New London Sub-Acute and Nursing been fined?

CMS lists 4 fines in the past three years, $138,753 in total.

What is the CMS star rating of New London Sub-Acute and Nursing?

Its CMS overall star rating is 1 of 5.

Is New London Sub-Acute and Nursing a Special Focus Facility?

Yes. CMS lists it as a Special Focus Facility candidate.

Other nursing homes in Waterford