Nursing Home Alerts

Heartland Nursing & Rehab Center

3600 Old Boynton Road, Boynton Beach, FL 33436

Open in mapsSee this home on CMS Care Compare

Heartland Nursing & Rehab Center is a nursing home in Boynton Beach, Florida. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

Get an email when CMS publishes something new about this home

One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

Email alerts for this home open soon.

CMS flags

CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  2. CMS update of July 29, 2026

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 3 of 5.

    • Star rating

      The CMS staffing star rating changed from 5 of 5 to 4 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  3. CMS update of April 29, 2026

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 5 of 5.

  4. CMS update of February 25, 2026

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  5. Health inspection on February 11, 2026

    1 citation

    CMS lists this as a complaint inspection.

    Show the 1 citation
    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on March 5, 2026.

      CMS has cited this home for F0684 2 times since 2025.

    See this home on CMS Care Compare

  6. CMS update of November 20, 2025

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  7. CMS update of July 30, 2025

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS staffing star rating changed from 5 of 5 to 4 of 5.

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 4 of 5.

    • Ownership

      CMS lists this home under a new chain.

  8. CMS update of May 28, 2025

    • Star rating

      The CMS overall star rating changed from 5 of 5 to 4 of 5.

    • Star rating

      The CMS health inspection star rating changed from 4 of 5 to 3 of 5.

  9. Health inspection on March 13, 2025

    8 citations

    CMS lists this as a standard inspection.

    Show the 8 citations
    • Citation F0677. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on April 14, 2025.

    • Citation F0805. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

      CMS lists it as corrected on April 14, 2025.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on April 14, 2025.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on April 14, 2025.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on April 14, 2025.

    • Citation F0692. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on April 14, 2025.

    • Citation F0693. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on April 14, 2025.

    • Citation F0697. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate pain management for a resident who requires such services.

      CMS lists it as corrected on April 14, 2025.

    See this home on CMS Care Compare

  10. Fire safety inspection on March 13, 2025

    2 citations

    CMS lists this as a standard inspection.

    Show the 2 citations
    • Citation K0324. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on April 11, 2025.

    • Citation K0353. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on April 11, 2025.

      CMS has cited this home for K0353 2 times since 2022.

    See this home on CMS Care Compare

  11. CMS update of February 26, 2025

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 5 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 5 of 5.

    • Star rating

      The CMS quality measures star rating changed from 1 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

  12. CMS update of July 31, 2024

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 3 of 5.

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 1 of 5.

  13. CMS update of May 29, 2024

    • Changed ownership in the last 12 months

      CMS no longer shows a change of ownership in the past 12 months.

  14. CMS update of April 25, 2024

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

    • Name

      CMS lists a new legal business name for this home.

    • Ownership

      CMS no longer lists a chain for this home.

  15. CMS update of March 28, 2024

    • Ownership

      CMS lists this home under a new chain.

  16. CMS update of February 29, 2024

    • Changed ownership in the last 12 months

      CMS records show a change of ownership in the past 12 months.

  17. CMS update of January 31, 2024

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 3 of 5.

    • Star rating

      The CMS quality measures star rating changed from 1 of 5 to 2 of 5.

    • Staffing

      Total nurse staffing reported to CMS went from 5.3 to 3.6 hours per resident per day.

  18. Health inspection on November 16, 2023

    1 citation

    CMS lists this as a standard inspection.

    Show the 1 citation
    • Citation F0770. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide timely, quality laboratory services/tests to meet the needs of residents.

      CMS lists it as corrected on December 16, 2023.

    See this home on CMS Care Compare

  19. Fire safety inspection on November 16, 2023

    1 citation

    CMS lists this as a standard inspection.

    Show the 1 citation
    • Citation E0004. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and maintain an Emergency Preparedness Program (EP).

      CMS lists it as corrected on December 14, 2023.

    See this home on CMS Care Compare

  20. Health inspection on July 28, 2022

    5 citations

    CMS lists this as a standard inspection.

    Show the 5 citations
    • Citation F0584. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on August 27, 2022.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on August 27, 2022.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on August 27, 2022.

    • Citation F0814. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Dispose of garbage and refuse properly.

      CMS lists it as corrected on August 27, 2022.

    • Citation F0842. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on August 27, 2022.

    See this home on CMS Care Compare

  21. Fire safety inspection on July 28, 2022

    2 citations

    CMS lists this as a standard inspection.

    Show the 2 citations
    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on August 27, 2022.

    • Citation K0521. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS lists it as corrected on August 27, 2022.

    See this home on CMS Care Compare

CMS star ratings

Facts from CMS

Phone
(561) 736-9992
Last standard health inspection
March 13, 2025 (1 year ago)
Certified beds
120
Residents per day, on average
114.1
Ownership type
For profit - Limited Liability company
Legal business name
Heartland Boynton Opco LLC
Chain
Excelsior Care Group
Takes part in
Medicare and Medicaid

Fewer health citations than the Florida average (15 vs 20).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Heartland Nursing & Rehab Center last inspected?

CMS lists March 13, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does Heartland Nursing & Rehab Center have?

CMS lists 15 health citations since July 28, 2022. CMS also calls these deficiencies.

Has Heartland Nursing & Rehab Center been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Heartland Nursing & Rehab Center?

Its CMS overall star rating is 3 of 5.

Is Heartland Nursing & Rehab Center a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

Other nursing homes in Boynton Beach