Nursing Home Alerts

The Preserve

14750 Hope Center Loop, Fort Myers, FL 33912

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The Preserve is a nursing home in Fort Myers, Florida. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(239) 574-0078
Last standard health inspection
October 2, 2025 (1 year ago)
Certified beds
75
Residents per day, on average
64.3
Ownership type
Non profit - Corporation
Legal business name
Voa Lee County Health Care Facility, INC.
Chain
Volunteers of America Senior Living
Takes part in
Medicare and Medicaid

Fewer health citations than the Florida average (8 vs 20).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  2. CMS update of July 29, 2026

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

  3. CMS update of June 24, 2026

    • Star rating

      The CMS health inspection star rating changed from 4 of 5 to 5 of 5.

  4. CMS update of May 27, 2026

    • Ownership

      CMS lists this home under a new chain.

  5. CMS update of April 29, 2026

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 5 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  6. 1 citation

    Fire safety inspection on October 2, 2025

    CMS lists this as a standard inspection.

    • Citation K0355. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on October 7, 2025.

    See this home on CMS Care Compare

  7. CMS update of April 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  8. 1 citation

    Health inspection on January 16, 2025

    CMS lists this as a complaint inspection.

    • Citation F0585. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

      CMS lists it as corrected on February 3, 2025.

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  9. CMS update of October 30, 2024

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  10. CMS update of July 31, 2024

    • Star rating

      The CMS overall star rating changed from 5 of 5 to 4 of 5.

    • Star rating

      The CMS staffing star rating changed from 5 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  11. CMS update of June 26, 2024

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 5 of 5.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 4 of 5.

  12. CMS update of April 25, 2024

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  13. CMS update of January 31, 2024

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 5 of 5.

  14. 3 citations

    Health inspection on November 16, 2023

    CMS lists this as a standard inspection.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on December 21, 2023.

    • Citation F0697. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate pain management for a resident who requires such services.

      CMS lists it as corrected on December 21, 2023.

    • Citation F0759. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on December 21, 2023.

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  15. 1 citation

    Fire safety inspection on November 16, 2023

    CMS lists this as a standard inspection.

    • Citation K0342. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

      CMS lists it as corrected on November 15, 2023.

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  16. 4 citations

    Health inspection on February 17, 2022

    CMS lists this as a standard inspection.

    • Citation F0690. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on April 15, 2022.

    • Citation F0641. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives an accurate assessment.

      CMS lists it as corrected on April 15, 2022.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on April 15, 2022.

    • Citation F0802. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

      CMS lists it as corrected on April 15, 2022.

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  17. 1 citation

    Fire safety inspection on February 17, 2022

    CMS lists this as a standard inspection.

    • Citation K0920. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on March 17, 2022.

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Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was The Preserve last inspected?

CMS lists October 2, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does The Preserve have?

CMS lists 8 health citations since February 17, 2022. CMS also calls these deficiencies.

Has The Preserve been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of The Preserve?

Its CMS overall star rating is 5 of 5.

Is The Preserve a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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