Nursing Home Alerts

Vivo Healthcare Normandy

8495 Normandy Blvd, Jacksonville, FL 32221

Open in mapsSee this home on CMS Care Compare

Vivo Healthcare Normandy is a nursing home in Jacksonville, Florida. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

Get an email when CMS publishes something new about this home

One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

Email alerts for this home open soon.

CMS flags

CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of April 29, 2026

    • Star rating

      The CMS overall star rating changed from 5 of 5 to 4 of 5.

    • Star rating

      The CMS health inspection star rating changed from 4 of 5 to 3 of 5.

  2. Health inspection on December 18, 2025

    8 citations

    CMS lists this as a standard inspection.

    Show the 8 citations
    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on January 30, 2026.

      CMS has cited this home for F0812 2 times since 2022.

    • Citation F0804. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

      CMS lists it as corrected on January 30, 2026.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on January 30, 2026.

      CMS has cited this home for F0656 2 times since 2022.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on January 30, 2026.

      CMS has cited this home for F0677 2 times since 2022.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on January 30, 2026.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on January 30, 2026.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on January 30, 2026.

    • Citation F0921. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

      CMS lists it as corrected on January 30, 2026.

    See this home on CMS Care Compare

  3. Fire safety inspection on December 18, 2025

    1 citation

    CMS lists this as a standard inspection.

    Show the 1 citation
    • Citation K0321. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on January 30, 2026.

    See this home on CMS Care Compare

  4. CMS update of October 30, 2024

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

  5. CMS update of July 31, 2024

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Ownership

      CMS lists this home under a new chain.

  6. CMS update of May 29, 2024

    • Name

      CMS lists a new legal business name for this home.

  7. CMS update of April 25, 2024

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 5 of 5.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  8. CMS update of March 28, 2024

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 3 of 5.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 4 of 5.

  9. CMS update of January 31, 2024

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  10. Fire safety inspection on January 11, 2024

    9 citations

    CMS lists this as a standard inspection.

    Show the 9 citations
    • Citation K0222. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

      CMS lists it as corrected on February 10, 2024.

    • Citation K0291. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install emergency lighting that can last at least 1 1/2 hours.

      CMS lists it as corrected on February 10, 2024.

    • Citation K0345. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on February 10, 2024.

    • Citation K0500. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Meet other general requirements that are deficient.

      CMS lists it as corrected on February 10, 2024.

    • Citation K0521. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS lists it as corrected on February 10, 2024.

    • Citation K0912. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have power receptacles that are properly grounded.

      CMS lists it as corrected on February 10, 2024.

    • Citation K0918. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on February 10, 2024.

    • Citation K0920. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on February 10, 2024.

    • Citation K0372. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on February 10, 2024.

    See this home on CMS Care Compare

  11. Health inspection on February 3, 2022

    6 citations

    CMS lists this as a standard inspection.

    Show the 6 citations
    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on March 11, 2022.

    • Citation F0584. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on March 11, 2022.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on March 7, 2022.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on March 7, 2022.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on March 7, 2022.

    • Citation F0849. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

      CMS lists it as corrected on March 7, 2022.

    See this home on CMS Care Compare

CMS star ratings

Facts from CMS

Phone
(904) 783-3749
Last standard health inspection
December 18, 2025 (10 months ago)
Certified beds
120
Residents per day, on average
112.7
Ownership type
For profit - Limited Liability company
Legal business name
Normandy Opco LLC
Chain
Vivo Healthcare
Takes part in
Medicare and Medicaid

Fewer health citations than the Florida average (14 vs 20).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Show 3 more
  • GLUCK, BENJAMIN5% or greater indirect ownership interest · 5% · since 09/09/2022
  • JACOBOWITZ, JUDAH5% or greater indirect ownership interest · 5% · since 09/09/2022
  • FRIEDLAND, SHALOMOperational/managerial control · not applicable · since 09/09/2022

Questions

When was Vivo Healthcare Normandy last inspected?

CMS lists December 18, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does Vivo Healthcare Normandy have?

CMS lists 14 health citations since February 3, 2022. CMS also calls these deficiencies.

Has Vivo Healthcare Normandy been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Vivo Healthcare Normandy?

Its CMS overall star rating is 4 of 5.

Is Vivo Healthcare Normandy a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

Other nursing homes in Jacksonville