Bentley Care Center
875 Retreat Drive, Naples, FL 34110
Bentley Care Center is a nursing home in Naples, Florida. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.
CMS star ratings
- 3 of 5CMS overall star rating
- 2 of 5CMS health inspection star rating
- 5 of 5CMS staffing star rating
- 4 of 5CMS quality measures star rating
Facts from CMS
- Phone
- (239) 431-2100
- Last standard health inspection
- November 21, 2024 (1 year ago)
- Certified beds
- 84
- Residents per day, on average
- 75.1
- Ownership type
- For profit - Corporation
- Legal business name
- Cc-Naples INC
- Chain
- Vi Living
- Takes part in
- Medicare
Fewer health citations than the Florida average (17 vs 20).
Inspections, fines and changes
This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.
CMS update of October 28, 2026
Star rating
The CMS quality measures star rating changed from 3 of 5 to 4 of 5.
CMS update of July 29, 2026
Star rating
The CMS quality measures star rating changed from 4 of 5 to 3 of 5.
CMS update of November 20, 2025
Star rating
The CMS quality measures star rating changed from 3 of 5 to 4 of 5.
CMS update of February 26, 2025
Star rating
The CMS overall star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS health inspection star rating changed from 3 of 5 to 2 of 5.
Star rating
The CMS quality measures star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.
15 citations
Health inspection on November 21, 2024
CMS lists this as a standard inspection.
Citation F0802. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
CMS lists it as corrected on January 6, 2025.
Citation F0812. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
CMS lists it as corrected on January 2, 2025.
Citation F0814. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Dispose of garbage and refuse properly.
CMS lists it as corrected on January 2, 2025.
Citation F0835. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
CMS lists it as corrected on January 2, 2025.
Citation F0583. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Keep residents' personal and medical records private and confidential.
CMS lists it as corrected on January 2, 2025.
Citation F0550. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
CMS lists it as corrected on January 2, 2025.
Citation F0658. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure services provided by the nursing facility meet professional standards of quality.
CMS lists it as corrected on January 2, 2025.
Citation F0676. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
CMS lists it as corrected on January 2, 2025.
Citation F0692. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide enough food/fluids to maintain a resident's health.
CMS lists it as corrected on January 2, 2025.
Citation F0755. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
CMS lists it as corrected on January 2, 2025.
Citation F0758. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
CMS lists it as corrected on January 2, 2025.
Citation F0808. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
CMS lists it as corrected on January 2, 2025.
Citation F0842. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
CMS lists it as corrected on January 2, 2025.
Citation F0880. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on January 2, 2025.
Citation F0919. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Make sure that a working call system is available in each resident's bathroom and bathing area.
CMS lists it as corrected on January 2, 2025.
CMS update of October 30, 2024
Star rating
The CMS quality measures star rating changed from 3 of 5 to 2 of 5.
CMS update of July 31, 2024
Star rating
The CMS overall star rating changed from 3 of 5 to 4 of 5.
Star rating
The CMS health inspection star rating changed from 2 of 5 to 3 of 5.
Staffing
Total nurse staffing reported to CMS went from 7.7 to 5.5 hours per resident per day.
CMS update of January 31, 2024
Star rating
The CMS overall star rating changed from 1 of 5 to 3 of 5.
Star rating
The CMS staffing star rating changed from 1 of 5 to 5 of 5.
2 citations
Health inspection on March 2, 2023
CMS lists this as a standard inspection.
Citation F0677. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide care and assistance to perform activities of daily living for any resident who is unable.
CMS lists it as corrected on April 1, 2023.
Citation F0686. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
CMS lists it as corrected on April 1, 2023.
5 citations
Fire safety inspection on March 2, 2023
CMS lists this as a standard inspection.
Citation K0345. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Have approved installation, maintenance and testing program for fire alarm systems.
CMS lists it as corrected on April 1, 2023.
Citation K0355. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Properly select, install, inspect, or maintain portable fire extinguishes.
CMS lists it as corrected on April 1, 2023.
Citation K0918. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Have generator or other power source capable of supplying service within 10 seconds.
CMS lists it as corrected on April 1, 2023.
CMS has cited this home for K0918 2 times since 2021.
Citation K0920. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Ensure proper usage of power strips and extension cords.
CMS lists it as corrected on April 1, 2023.
Citation K0271. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Have exits that are accessible at all times.
CMS lists it as corrected on April 1, 2023.
1 citation
Fire safety inspection on July 29, 2021
CMS lists this as a standard inspection.
Citation K0918. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Have generator or other power source capable of supplying service within 10 seconds.
CMS lists it as corrected on August 29, 2021.
Owners and managers
CMS lists these owners and managers for this home. Names are as CMS writes them.
- CC DEVELOPMENT GROUP LLC5% or greater direct ownership interest · 100% · since 12/11/1990
- MARGOT AND TOM PRITZKER FOUNDATION5% or greater indirect ownership interest · 10% · since 05/22/2025
- P. G. - DANIEL TRUST5% or greater indirect ownership interest · 5% · since 01/01/2012
- P. G. - DON #3 TRUST5% or greater indirect ownership interest · 5% · since 01/01/2012
- P. G. - JIM TRUST5% or greater indirect ownership interest · 5% · since 01/01/2012
- P. G. - JOHNNY TRUST5% or greater indirect ownership interest · 5% · since 01/01/2012
- P. G. - KAREN TRUST5% or greater indirect ownership interest · 9% · since 01/01/2012
- P. G. - LINDA TRUST5% or greater indirect ownership interest · 5% · since 01/01/2012
- P. G. - NICHOLAS TRUST5% or greater indirect ownership interest · 6% · since 01/01/2012
- P. G. - TONY TRUST5% or greater indirect ownership interest · 5% · since 01/01/2012
- PRITZKER PUCKER FAMILY FOUNDATION NO. 25% or greater indirect ownership interest · 9% · since 05/22/2025
- CLASSIC RESIDENCE MANAGEMENT LIMITED PARTNERSHIPOperational/managerial control · not applicable · since 12/11/1990
- ALLISON, PAMELAOperational/managerial control · not applicable · since 07/21/2025
- CONZELMAN, TINAOperational/managerial control · not applicable · since 06/09/2025
- ELTERMAN, FRANKOperational/managerial control · not applicable · since 07/01/2023
- EVRAETS, MELISSAOperational/managerial control · not applicable · since 08/31/2020
- KOSZYLKO, TOMEKOperational/managerial control · not applicable · since 10/15/2018
- MASLOW, CARYOperational/managerial control · not applicable · since 08/01/2019
- SMITH, PENNYOperational/managerial control · not applicable · since 08/01/2016
- WILLIAMS, BRIDGETOperational/managerial control · not applicable · since 12/01/2022
Questions
When was Bentley Care Center last inspected?
CMS lists November 21, 2024 as the date of its most recent standard health inspection.
How many citations (violations) does Bentley Care Center have?
CMS lists 17 health citations since March 2, 2023. CMS also calls these deficiencies.
Has Bentley Care Center been fined?
CMS lists no fines for this home in the past three years.
What is the CMS star rating of Bentley Care Center?
Its CMS overall star rating is 3 of 5.
Is Bentley Care Center a Special Focus Facility?
No. CMS does not list it as a Special Focus Facility or a candidate.
Other nursing homes in Naples
- Adviniacare at Naples
- Chateau at Moorings Park, the
- Gardens at Terracina Health & Rehabilitation
- Naples Health and Rehabilitation Center
- Oakton Place Health and Rehabilitation at the Arli
- Premier Place at the Glenview
- Solaris Healthcare Imperial
- Solaris Healthcare Lely Palms
- Solaris Senior Living North Naples
- Woodside Health and Rehabilitation Center