Nursing Home Alerts

Bentley Care Center

875 Retreat Drive, Naples, FL 34110

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Bentley Care Center is a nursing home in Naples, Florida. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(239) 431-2100
Last standard health inspection
November 21, 2024 (1 year ago)
Certified beds
84
Residents per day, on average
75.1
Ownership type
For profit - Corporation
Legal business name
Cc-Naples INC
Chain
Vi Living
Takes part in
Medicare

Fewer health citations than the Florida average (17 vs 20).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  2. CMS update of July 29, 2026

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  3. CMS update of November 20, 2025

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  4. CMS update of February 26, 2025

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

  5. 15 citations

    Health inspection on November 21, 2024

    CMS lists this as a standard inspection.

    • Citation F0802. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

      CMS lists it as corrected on January 6, 2025.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on January 2, 2025.

    • Citation F0814. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Dispose of garbage and refuse properly.

      CMS lists it as corrected on January 2, 2025.

    • Citation F0835. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Administer the facility in a manner that enables it to use its resources effectively and efficiently.

      CMS lists it as corrected on January 2, 2025.

    • Citation F0583. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Keep residents' personal and medical records private and confidential.

      CMS lists it as corrected on January 2, 2025.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on January 2, 2025.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on January 2, 2025.

    • Citation F0676. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

      CMS lists it as corrected on January 2, 2025.

    • Citation F0692. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on January 2, 2025.

    • Citation F0755. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on January 2, 2025.

    • Citation F0758. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on January 2, 2025.

    • Citation F0808. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

      CMS lists it as corrected on January 2, 2025.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on January 2, 2025.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on January 2, 2025.

    • Citation F0919. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Make sure that a working call system is available in each resident's bathroom and bathing area.

      CMS lists it as corrected on January 2, 2025.

    See this home on CMS Care Compare

  6. CMS update of October 30, 2024

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5.

  7. CMS update of July 31, 2024

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 3 of 5.

    • Staffing

      Total nurse staffing reported to CMS went from 7.7 to 5.5 hours per resident per day.

  8. CMS update of January 31, 2024

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 3 of 5.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 5 of 5.

  9. 2 citations

    Health inspection on March 2, 2023

    CMS lists this as a standard inspection.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on April 1, 2023.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on April 1, 2023.

    See this home on CMS Care Compare

  10. 5 citations

    Fire safety inspection on March 2, 2023

    CMS lists this as a standard inspection.

    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on April 1, 2023.

    • Citation K0355. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on April 1, 2023.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on April 1, 2023.

      CMS has cited this home for K0918 2 times since 2021.

    • Citation K0920. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on April 1, 2023.

    • Citation K0271. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have exits that are accessible at all times.

      CMS lists it as corrected on April 1, 2023.

    See this home on CMS Care Compare

  11. 1 citation

    Fire safety inspection on July 29, 2021

    CMS lists this as a standard inspection.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on August 29, 2021.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Bentley Care Center last inspected?

CMS lists November 21, 2024 as the date of its most recent standard health inspection.

How many citations (violations) does Bentley Care Center have?

CMS lists 17 health citations since March 2, 2023. CMS also calls these deficiencies.

Has Bentley Care Center been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Bentley Care Center?

Its CMS overall star rating is 3 of 5.

Is Bentley Care Center a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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