Northgate Care Center
960 4th Street NW, Waukon, IA 52172
Northgate Care Center is a nursing home in Waukon, Iowa. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.
Special Focus Facility candidate
CMS puts a small number of homes in this program. CMS inspects them more often until they meet the program's exit rules.
CMS star ratings
- 1 of 5CMS overall star rating
- 1 of 5CMS health inspection star rating
- 4 of 5CMS staffing star rating
- 3 of 5CMS quality measures star rating
Facts from CMS
- Phone
- (563) 568-3493
- Last standard health inspection
- March 4, 2026 (8 months ago)
- Certified beds
- 50
- Residents per day, on average
- 37.1
- Ownership type
- For profit - Corporation
- Legal business name
- Waukon Ia Skilled Nursing Facility LLC
- Chain
- Legacy Healthcare
- Takes part in
- Medicare and Medicaid
Fewer health citations than the Iowa average (20 vs 21).
Inspections, fines and changes
This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.
CMS update of October 28, 2026
Star rating
The CMS staffing star rating changed from 3 of 5 to 4 of 5.
Fine
CMS changed the fine from March 4, 2026 from $87,160 to $56,655.
CMS update of October 8, 2026
Fine
CMS changed the fine from March 4, 2026 from $71,110 to $87,160.
CMS update of July 29, 2026
Star rating
The CMS quality measures star rating changed from 2 of 5 to 3 of 5.
CMS update of May 27, 2026
Star rating
The CMS overall star rating changed from 3 of 5 to 1 of 5.
Star rating
The CMS health inspection star rating changed from 3 of 5 to 1 of 5.
Special Focus Facility
CMS now lists this home as a Special Focus Facility candidate.
CMS update of April 29, 2026
Star rating
The CMS quality measures star rating changed from 3 of 5 to 2 of 5.
10 citations
Health inspection on March 4, 2026
CMS lists this as a standard inspection and a complaint inspection.
Severity L is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.
17 of 387 Iowa homes (4%) got a citation at the immediate jeopardy level in 2026.
Citation F0760. Severity L: immediate jeopardy, widespread.
The rule CMS cited:
Ensure that residents are free from significant medication errors.
CMS lists it as corrected on March 25, 2026.
CMS has cited this home for F0760 3 times since 2024.
Citation F0761. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
CMS lists it as corrected on April 2, 2026.
Citation F0865. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Have a plan that describes the process for conducting QAPI and QAA activities.
CMS lists it as corrected on April 2, 2026.
Citation F0880. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on April 2, 2026.
CMS has cited this home for F0880 2 times since 2025.
Citation F0552. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure that residents are fully informed and understand their health status, care and treatments.
CMS lists it as corrected on April 2, 2026.
Citation F0605. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
CMS lists it as corrected on April 2, 2026.
Citation F0641. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure each resident receives an accurate assessment.
CMS lists it as corrected on April 2, 2026.
Citation F0684. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
CMS lists it as corrected on April 2, 2026.
CMS has cited this home for F0684 2 times since 2025.
Citation F0688. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
CMS lists it as corrected on April 2, 2026.
Citation F0689. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
CMS lists it as corrected on April 2, 2026.
Fine
March 4, 2026 (8 months ago)
CMS fine of $56,655 on March 4, 2026.
CMS update of January 14, 2026
Star rating
The CMS overall star rating changed from 5 of 5 to 3 of 5.
Star rating
The CMS health inspection star rating changed from 5 of 5 to 3 of 5.
CMS update of November 20, 2025
Fire safety citation
CMS removed citation K0291 from the fire safety inspection on February 19, 2025.
Fire safety citation
CMS removed citation K0324 from the fire safety inspection on February 19, 2025.
Fire safety citation
CMS removed citation K0351 from the fire safety inspection on February 19, 2025.
Fire safety citation
CMS removed citation K0921 from the fire safety inspection on February 19, 2025.
8 citations
Health inspection on November 14, 2025
CMS lists this as a complaint inspection.
Severity G is the second-highest of CMS's four levels. It means a resident was harmed.
73 of 387 Iowa homes (19%) got a citation at the actual harm level in 2025.
Citation F0684. Severity G: actual harm, isolated.
The rule CMS cited:
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
CMS lists it as corrected on November 24, 2025.
Citation F0880. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on December 8, 2025.
Citation F0550. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
CMS lists it as corrected on December 8, 2025.
Citation F0580. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
CMS lists it as corrected on December 8, 2025.
Citation F0656. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
CMS lists it as corrected on December 8, 2025.
Citation F0725. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
CMS lists it as corrected on December 8, 2025.
Citation F0760. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure that residents are free from significant medication errors.
CMS lists it as corrected on December 8, 2025.
Citation F0842. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
CMS lists it as corrected on December 8, 2025.
CMS update of September 24, 2025
Changed ownership in the last 12 months
CMS no longer shows a change of ownership in the past 12 months.
CMS update of July 30, 2025
Star rating
The CMS quality measures star rating changed from 4 of 5 to 3 of 5.
CMS update of June 25, 2025
Ownership
CMS lists this home under a new chain.
CMS update of May 28, 2025
Name
CMS lists a new legal business name for this home.
Ownership
CMS lists this home under a new chain.
CMS update of April 30, 2025
Star rating
The CMS staffing star rating changed from 4 of 5 to 3 of 5.
Star rating
The CMS quality measures star rating changed from 3 of 5 to 4 of 5.
CMS update of February 26, 2025
Star rating
The CMS quality measures star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.
Changed ownership in the last 12 months
CMS records show a change of ownership in the past 12 months.
CMS update of December 20, 2024
Name
CMS lists a new legal business name for this home.
CMS update of October 30, 2024
Star rating
The CMS staffing star rating changed from 3 of 5 to 4 of 5.
1 citation
Health inspection on September 22, 2024
CMS lists this as a complaint inspection.
Citation F0760. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure that residents are free from significant medication errors.
CMS lists it as corrected on October 10, 2024.
1 citation
Health inspection on April 25, 2024
CMS lists this as a standard inspection.
Citation F0812. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
CMS lists it as corrected on May 25, 2024.
1 citation
Fire safety inspection on April 25, 2024
CMS lists this as a standard inspection.
Citation K0918. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Have generator or other power source capable of supplying service within 10 seconds.
CMS lists it as corrected on May 8, 2024.
CMS update of April 25, 2024
Star rating
The CMS staffing star rating changed from 2 of 5 to 3 of 5.
CMS update of January 31, 2024
Star rating
The CMS quality measures star rating changed from 3 of 5 to 4 of 5.
Owners and managers
CMS lists these owners and managers for this home. Names are as CMS writes them.
- LEGACY HEALTHCARE FINANCIAL SERVICES LLCOperational/managerial control · not applicable · since 08/15/2024
- BEASLEY, KARLAOperational/managerial control · not applicable · since 08/15/2024
- BEHOUNEK, LINSEYOperational/managerial control · not applicable · since 08/15/2024
- BORCHERDING, JENNYOperational/managerial control · not applicable · since 08/15/2024
- BURKEN, SHERIOperational/managerial control · not applicable · since 08/15/2024
- FRIEDENBERG, LAURAOperational/managerial control · not applicable · since 08/15/2024
- HEDBERG, JENNIFEROperational/managerial control · not applicable · since 08/15/2024
- HENNAGER, CHRISTINAOperational/managerial control · not applicable · since 08/15/2024
- HEYING, LARINAOperational/managerial control · not applicable · since 08/15/2024
- HOUSTON, MINDYOperational/managerial control · not applicable · since 08/15/2024
- JAEGER, KRYSTLEOperational/managerial control · not applicable · since 08/15/2024
- LARSON, MELISSAOperational/managerial control · not applicable · since 08/15/2024
- LOVE-STEIBER, ANDREAOperational/managerial control · not applicable · since 10/01/2024
- MCCLURE, DOROTHYOperational/managerial control · not applicable · since 08/15/2024
- OTTERBECK, PATRICIAOperational/managerial control · not applicable · since 08/15/2024
- RAJCHENBACH, CHAIMOperational/managerial control · not applicable · since 08/15/2024
- SHABAT, MENACHEMOperational/managerial control · not applicable · since 08/15/2024
- SHEAR, KILEYOperational/managerial control · not applicable · since 08/15/2024
- VAN VEGHEL, ELIZABETHOperational/managerial control · not applicable · since 08/15/2024
- WIERSCHEM, BOBBIEOperational/managerial control · not applicable · since 08/15/2024
- WIKAN, LOU ANNOperational/managerial control · not applicable · since 08/15/2024
Questions
When was Northgate Care Center last inspected?
CMS lists March 4, 2026 as the date of its most recent standard health inspection.
How many citations (violations) does Northgate Care Center have?
CMS lists 20 health citations since April 25, 2024. CMS also calls these deficiencies.
Has Northgate Care Center been fined?
CMS lists 1 fine in the past three years, $56,655 in total.
What is the CMS star rating of Northgate Care Center?
Its CMS overall star rating is 1 of 5.
Is Northgate Care Center a Special Focus Facility?
Yes. CMS lists it as a Special Focus Facility candidate.