Nursing Home Alerts

Complete Care at the Boulevard

5905 West Washington, Chicago, IL 60644

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Complete Care at the Boulevard is a nursing home in Chicago, Illinois. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(773) 261-7074
Last standard health inspection
February 7, 2025 (1 year ago)
Certified beds
156
Residents per day, on average
131.5
Ownership type
For profit - Corporation
Legal business name
Mayfield Care and Rehabilitation Center LLC
Chain
Complete Care
Takes part in
Medicare and Medicaid

More health citations than the Illinois average (80 vs 38).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of July 29, 2026

    • CMS abuse icon

      CMS added its abuse icon to this home.

  2. 1 citation

    Health inspection on July 8, 2026

    CMS lists this as a complaint inspection.

    • Citation F0600. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on July 16, 2026.

      CMS has cited this home for F0600 9 times since 2024.

    See this home on CMS Care Compare

  3. 1 citation

    Health inspection on May 16, 2026

    CMS lists this as a complaint inspection.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on May 17, 2026.

      CMS has cited this home for F0658 2 times since 2024.

    See this home on CMS Care Compare

  4. 2 citations

    Health inspection on May 4, 2026

    CMS lists this as a complaint inspection.

    • Citation F0600. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on May 16, 2026.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on May 16, 2026.

      CMS has cited this home for F0689 7 times since 2023.

    See this home on CMS Care Compare

  5. CMS update of April 29, 2026

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  6. 3 citations

    Health inspection on March 29, 2026

    CMS lists this as a complaint inspection.

    • Citation F0802. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

      CMS lists it as corrected on March 30, 2026.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on March 30, 2026.

      CMS has cited this home for F0812 4 times since 2023.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on April 1, 2026.

      CMS has cited this home for F0609 2 times since 2024.

    See this home on CMS Care Compare

  7. CMS update of February 25, 2026

    • CMS abuse icon

      CMS removed its abuse icon from this home.

    • Staffing

      Total nurse staffing reported to CMS went from 3.4 to 3.0 hours per resident per day.

    • Fine

      CMS changed the fine from December 9, 2024 from $103,673 to $103,732.

    • Fine

      CMS changed the fine from February 7, 2025 from $32,725 to $21,271.

  8. CMS update of January 14, 2026

    • Fine

      CMS changed the fine from December 9, 2024 from $99,460 to $103,673.

  9. CMS update of December 15, 2025

    • Ownership

      CMS lists this home under a new chain.

  10. CMS update of November 20, 2025

    • Name

      CMS lists a new name for this home. It was MAYFIELD CARE AND REHAB.

    • Health citation

      CMS removed citation F0600 from the health inspection on August 29, 2024.

    • Fine

      CMS changed the fine from March 12, 2023 from $39,782 to $13,644.

  11. 1 citation

    Health inspection on September 25, 2025

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    362 of 664 Illinois homes (55%) got a citation at the actual harm level in 2025.

    • Citation F0686. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on October 13, 2025.

      CMS has cited this home for F0686 2 times since 2024.

    See this home on CMS Care Compare

  12. Fine

    September 25, 2025 (1 year ago)

    CMS fine of $30,167 on September 25, 2025.

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  13. CMS update of July 30, 2025

    • Fine

      CMS changed the fine from December 9, 2024 from $153,015 to $99,460.

  14. 1 citation

    Health inspection on July 22, 2025

    CMS lists this as a complaint inspection.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on August 8, 2025.

    See this home on CMS Care Compare

  15. CMS update of April 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

  16. CMS update of March 26, 2025

    • Fine

      CMS changed the fine from February 29, 2024 from $86,242 to $87,850.

  17. 1 citation

    Health inspection on March 9, 2025

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    362 of 664 Illinois homes (55%) got a citation at the actual harm level in 2025.

    • Citation F0684. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on March 25, 2025.

      CMS has cited this home for F0684 5 times since 2023.

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  18. CMS update of February 26, 2025

    • Star rating

      The CMS quality measures star rating changed from 1 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

  19. 15 citations

    Health inspection on February 7, 2025

    CMS lists this as a standard inspection.

    • Citation F0725. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

      CMS lists it as corrected on February 28, 2025.

      CMS has cited this home for F0725 3 times since 2024.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on February 28, 2025.

    • Citation F0882. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

      CMS lists it as corrected on February 28, 2025.

    • Citation F0645. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: PASARR screening for Mental disorders or Intellectual Disabilities

      CMS lists it as corrected on February 28, 2025.

    • Citation F0755. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on February 28, 2025.

      CMS has cited this home for F0755 2 times since 2023.

    • Citation F0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on February 28, 2025.

      CMS has cited this home for F0761 3 times since 2023.

    • Citation F0883. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Develop and implement policies and procedures for flu and pneumonia vaccinations.

      CMS lists it as corrected on February 28, 2025.

      CMS has cited this home for F0883 3 times since 2023.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on February 28, 2025.

      CMS has cited this home for F0550 2 times since 2024.

    • Citation F0554. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Allow residents to self-administer drugs if determined clinically appropriate.

      CMS lists it as corrected on February 28, 2025.

    • Citation F0575. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

      CMS lists it as corrected on February 28, 2025.

    • Citation F0583. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Keep residents' personal and medical records private and confidential.

      CMS lists it as corrected on February 28, 2025.

    • Citation F0688. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

      CMS lists it as corrected on February 28, 2025.

      CMS has cited this home for F0688 2 times since 2024.

    • Citation F0759. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on February 28, 2025.

      CMS has cited this home for F0759 3 times since 2023.

    • Citation F0809. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

      CMS lists it as corrected on February 28, 2025.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on February 28, 2025.

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  20. 1 citation

    Fire safety inspection on February 7, 2025

    CMS lists this as a standard inspection.

    • Citation E0006. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Conduct risk assessment and an All-Hazards approach.

      CMS lists it as corrected on February 11, 2025.

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  21. Fine

    February 7, 2025 (1 year ago)

    CMS fine of $21,271 on February 7, 2025.

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  22. Payment stopped

    January 2, 2025 (1 year ago)

    CMS stopped payment for new admissions from January 2, 2025, for 6 days.

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  23. 1 citation

    Health inspection on December 19, 2024

    CMS lists this as a complaint inspection.

    • Citation F0600. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on January 8, 2025.

    See this home on CMS Care Compare

  24. 5 citations

    Health inspection on December 9, 2024

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    129 of 664 Illinois homes (19%) got a citation at the immediate jeopardy level in 2024.

    • Citation F0600. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on January 3, 2025.

    • Citation F0604. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

      CMS lists it as corrected on January 3, 2025.

    • Citation F0689. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on January 4, 2025.

    • Citation F0725. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

      CMS lists it as corrected on January 3, 2025.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on January 4, 2025.

    See this home on CMS Care Compare

  25. Fine

    December 9, 2024 (1 year ago)

    CMS fine of $103,732 on December 9, 2024.

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  26. Payment stopped

    November 1, 2024 (2 years ago)

    CMS stopped payment for new admissions from November 1, 2024, for 4 days.

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  27. CMS update of October 30, 2024

    • Fine

      CMS changed the fine from November 28, 2023 from $56,063 to $57,042.

    • Fine

      CMS changed the fine from February 29, 2024 from $132,680 to $86,242.

  28. 1 citation

    Health inspection on October 25, 2024

    CMS lists this as a complaint inspection.

    • Citation F0644. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

      CMS lists it as corrected on November 5, 2024.

      CMS has cited this home for F0644 2 times since 2024.

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  29. 1 citation

    Health inspection on October 7, 2024

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    383 of 664 Illinois homes (58%) got a citation at the actual harm level in 2024.

    • Citation F0684. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on October 30, 2024.

    See this home on CMS Care Compare

  30. CMS update of September 26, 2024

    • Fine

      CMS changed the fine from December 18, 2022 from $20,739 to $21,173.

    • Fine

      CMS changed the fine from March 12, 2023 from $38,971 to $39,782.

    • Fine

      CMS changed the fine from August 6, 2023 from $75,995 to $78,519.

  31. 1 citation

    Health inspection on August 29, 2024

    CMS lists this as a complaint inspection.

    • Citation F0600. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on September 20, 2024.

    See this home on CMS Care Compare

  32. CMS update of July 31, 2024

    • Health citation

      CMS removed citation F0689 from the health inspection on March 14, 2024.

    • Fine

      CMS changed the fine from December 18, 2022 from $20,000 to $20,739.

    • Fine

      CMS changed the fine from March 12, 2023 from $37,904 to $38,971.

    • Fine

      CMS changed the fine from November 28, 2023 from $86,250 to $56,063.

  33. CMS update of June 26, 2024

    • Fine

      CMS changed the fine from November 28, 2023 from $115,000 to $86,250.

  34. CMS update of May 29, 2024

    • Fine

      CMS changed the fine from August 6, 2023 from $116,915 to $75,995.

  35. CMS update of March 28, 2024

    • Fine

      CMS changed the fine from March 12, 2023 from $52,639 to $37,904.

  36. Payment stopped

    March 23, 2024 (2 years ago)

    CMS stopped payment for new admissions from March 23, 2024, for 27 days.

    See this home on CMS Care Compare

  37. 21 citations

    Health inspection on March 22, 2024

    CMS lists this as a standard inspection and a complaint inspection.

    • Citation F0725. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

      CMS lists it as corrected on April 19, 2024.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on April 19, 2024.

    • Citation F0880. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on April 19, 2024.

      CMS has cited this home for F0880 2 times since 2023.

    • Citation F0887. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

      CMS lists it as corrected on April 19, 2024.

      CMS has cited this home for F0887 2 times since 2023.

    • Citation F0658. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on April 19, 2024.

    • Citation F0695. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on April 19, 2024.

      CMS has cited this home for F0695 2 times since 2023.

    • Citation F0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on April 19, 2024.

    • Citation F0883. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Develop and implement policies and procedures for flu and pneumonia vaccinations.

      CMS lists it as corrected on April 19, 2024.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on April 19, 2024.

    • Citation F0557. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

      CMS lists it as corrected on April 19, 2024.

    • Citation F0558. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Reasonably accommodate the needs and preferences of each resident.

      CMS lists it as corrected on April 19, 2024.

      CMS has cited this home for F0558 2 times since 2023.

    • Citation F0600. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on April 19, 2024.

    • Citation F0644. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

      CMS lists it as corrected on April 19, 2024.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on April 19, 2024.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on April 19, 2024.

    • Citation F0688. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

      CMS lists it as corrected on April 19, 2024.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on April 19, 2024.

    • Citation F0693. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on April 19, 2024.

      CMS has cited this home for F0693 2 times since 2023.

    • Citation F0697. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate pain management for a resident who requires such services.

      CMS lists it as corrected on April 19, 2024.

      CMS has cited this home for F0697 2 times since 2023.

    • Citation F0759. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on April 19, 2024.

    • Citation F0760. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on April 19, 2024.

      CMS has cited this home for F0760 2 times since 2023.

    See this home on CMS Care Compare

  38. 1 citation

    Health inspection on March 14, 2024

    CMS lists this as a complaint inspection.

    • Citation F0600. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on April 5, 2024.

    See this home on CMS Care Compare

  39. 1 citation

    Health inspection on February 29, 2024

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    383 of 664 Illinois homes (58%) got a citation at the actual harm level in 2024.

    • Citation F0600. Severity G: actual harm, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on March 15, 2024.

    See this home on CMS Care Compare

  40. Fine

    February 29, 2024 (2 years ago)

    CMS fine of $87,850 on February 29, 2024.

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  41. 3 citations

    Health inspection on January 19, 2024

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    129 of 664 Illinois homes (19%) got a citation at the immediate jeopardy level in 2024.

    • Citation F0600. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on February 6, 2024.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on February 6, 2024.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on February 6, 2024.

    See this home on CMS Care Compare

  42. Payment stopped

    December 23, 2023 (2 years ago)

    CMS stopped payment for new admissions from December 23, 2023, for 45 days.

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  43. 1 citation

    Health inspection on November 28, 2023

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    212 of 664 Illinois homes (32%) got a citation at the actual harm level in 2023.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on December 22, 2023.

    See this home on CMS Care Compare

  44. Fine

    November 28, 2023 (2 years ago)

    CMS fine of $57,042 on November 28, 2023.

    See this home on CMS Care Compare

  45. 19 citations

    Health inspection on April 7, 2023

    CMS lists this as a standard inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    212 of 664 Illinois homes (32%) got a citation at the actual harm level in 2023.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on April 23, 2023.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on April 23, 2023.

    • Citation F0814. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Dispose of garbage and refuse properly.

      CMS lists it as corrected on April 23, 2023.

    • Citation F0880. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on April 23, 2023.

    • Citation F0886. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Perform COVID19 testing on residents and staff.

      CMS lists it as corrected on April 23, 2023.

    • Citation F0887. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

      CMS lists it as corrected on April 23, 2023.

    • Citation F0888. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure staff are vaccinated for COVID-19

      CMS lists it as corrected on April 23, 2023.

    • Citation F0684. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on April 23, 2023.

    • Citation F0883. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Develop and implement policies and procedures for flu and pneumonia vaccinations.

      CMS lists it as corrected on April 23, 2023.

    • Citation F0558. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Reasonably accommodate the needs and preferences of each resident.

      CMS lists it as corrected on April 23, 2023.

    • Citation F0657. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on April 23, 2023.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on April 23, 2023.

    • Citation F0693. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on April 23, 2023.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on April 23, 2023.

    • Citation F0697. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate pain management for a resident who requires such services.

      CMS lists it as corrected on April 23, 2023.

    • Citation F0755. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on April 23, 2023.

    • Citation F0759. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on April 23, 2023.

    • Citation F0760. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on April 23, 2023.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on April 23, 2023.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Complete Care at the Boulevard last inspected?

CMS lists February 7, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does Complete Care at the Boulevard have?

CMS lists 80 health citations since April 7, 2023. CMS also calls these deficiencies.

Has Complete Care at the Boulevard been fined?

CMS lists 5 fines in the past three years, $300,062 in total.

What is the CMS star rating of Complete Care at the Boulevard?

Its CMS overall star rating is 1 of 5.

Is Complete Care at the Boulevard a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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