Nursing Home Alerts

Smith Crossing

10501 Emilie Lane, Orland Park, IL 60467

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Smith Crossing is a nursing home in Orland Park, Illinois. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(708) 326-2300
Last standard health inspection
June 18, 2025 (1 year ago)
Certified beds
92
Residents per day, on average
78.1
Ownership type
Non profit - Corporation
Legal business name
Washington & Jane Smith Community - Orland Park
Chain
Not listed by CMS
Takes part in
Medicare and Medicaid

Fewer health citations than the Illinois average (32 vs 38).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

  2. 1 citation

    Health inspection on August 17, 2026

    CMS lists this as a complaint inspection.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on August 28, 2026.

      CMS has cited this home for F0689 3 times since 2024.

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  3. CMS update of June 24, 2026

    • Fine

      CMS changed the fine from June 18, 2025 from $47,250 to $30,713.

  4. 1 citation

    Health inspection on March 12, 2026

    CMS lists this as a complaint inspection.

    • Citation F0694. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide for the safe, appropriate administration of IV fluids for a resident when needed.

      CMS lists it as corrected on March 24, 2026.

      CMS has cited this home for F0694 2 times since 2023.

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  5. CMS update of November 20, 2025

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 5 of 5.

    • Star rating

      The CMS quality measures star rating changed from 1 of 5 to 2 of 5.

    • Ownership

      CMS ownership records list new owners for this home.

    • Fire safety citation

      CMS removed citation K0222 from the fire safety inspection on July 9, 2024.

    • Fire safety citation

      CMS removed citation K0351 from the fire safety inspection on July 9, 2024.

    • Fire safety citation

      CMS removed citation K0372 from the fire safety inspection on July 9, 2024.

    • Fire safety citation

      CMS removed citation K0923 from the fire safety inspection on July 9, 2024.

  6. Payment stopped

    July 11, 2025 (1 year ago)

    CMS stopped payment for new admissions from July 11, 2025, for 4 days.

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  7. CMS update of June 25, 2025

    • Health citation

      CMS removed citation F0625 from the health inspection on June 28, 2024.

  8. 10 citations

    Health inspection on June 18, 2025

    CMS lists this as a standard inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    362 of 664 Illinois homes (55%) got a citation at the actual harm level in 2025.

    • Citation F0686. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on July 5, 2025.

      CMS has cited this home for F0686 3 times since 2023.

    • Citation F0628. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

      CMS lists it as corrected on July 5, 2025.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on July 5, 2025.

      CMS has cited this home for F0880 3 times since 2023.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on July 5, 2025.

    • Citation F0578. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

      CMS lists it as corrected on July 5, 2025.

    • Citation F0584. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on July 5, 2025.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on July 5, 2025.

    • Citation F0690. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on July 5, 2025.

    • Citation F0693. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on July 5, 2025.

      CMS has cited this home for F0693 2 times since 2023.

    • Citation F0759. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on July 5, 2025.

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  9. 4 citations

    Fire safety inspection on June 18, 2025

    CMS lists this as a standard inspection.

    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on July 15, 2025.

      CMS has cited this home for K0345 2 times since 2024.

    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on July 15, 2025.

      CMS has cited this home for K0353 2 times since 2024.

    • Citation K0761. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: To conduct inspection, testing and maintenance of fire doors by qualified individuals.

      CMS lists it as corrected on July 15, 2025.

    • Citation K0923. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have proper medical gas storage and administration areas.

      CMS lists it as corrected on July 15, 2025.

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  10. Fine

    June 18, 2025 (1 year ago)

    CMS fine of $30,713 on June 18, 2025.

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  11. 1 citation

    Health inspection on May 29, 2025

    CMS lists this as a complaint inspection.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on June 4, 2025.

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  12. 3 citations

    Health inspection on April 30, 2025

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    362 of 664 Illinois homes (55%) got a citation at the actual harm level in 2025.

    • Citation F0684. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on May 16, 2025.

      CMS has cited this home for F0684 2 times since 2024.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on May 16, 2025.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on May 16, 2025.

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  13. CMS update of February 26, 2025

    • Staffing

      Total nurse staffing reported to CMS went from 5.7 to 4.9 hours per resident per day.

  14. CMS update of October 30, 2024

    • Fire safety citation

      CMS removed citation K0161 from the fire safety inspection on July 9, 2024.

  15. CMS update of August 29, 2024

    • Fine

      CMS changed the fine from June 24, 2022 from $16,400 to $16,778.

  16. CMS update of July 31, 2024

    • Staffing

      Total nurse staffing reported to CMS went from 5.5 to 4.8 hours per resident per day.

  17. 9 citations

    Health inspection on June 28, 2024

    CMS lists this as a standard inspection.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on July 15, 2024.

    • Citation F0583. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Keep residents' personal and medical records private and confidential.

      CMS lists it as corrected on July 15, 2024.

    • Citation F0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on July 15, 2024.

      CMS has cited this home for F0761 2 times since 2023.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on July 15, 2024.

    • Citation F0554. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Allow residents to self-administer drugs if determined clinically appropriate.

      CMS lists it as corrected on July 15, 2024.

    • Citation F0625. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

      CMS lists it as corrected on July 15, 2024.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on July 15, 2024.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on July 15, 2024.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on July 15, 2024.

      CMS has cited this home for F0695 2 times since 2023.

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  18. 9 citations

    Fire safety inspection on June 28, 2024

    CMS lists this as a standard inspection.

    • Citation K0293. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have properly located and lighted "Exit" signs.

      CMS lists it as corrected on July 19, 2024.

    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on July 19, 2024.

    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on July 19, 2024.

    • Citation K0321. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on July 19, 2024.

    • Citation K0324. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on July 19, 2024.

    • Citation K0341. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install a fire alarm system that can be heard throughout the facility.

      CMS lists it as corrected on July 19, 2024.

    • Citation K0355. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on July 19, 2024.

    • Citation K0361. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

      CMS lists it as corrected on September 13, 2024.

    • Citation K0781. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have restrictions on the use of portable space heaters.

      CMS lists it as corrected on July 19, 2024.

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  19. CMS update of May 29, 2024

    • Fine

      CMS changed the fine from June 24, 2022 from $15,000 to $16,400.

    • Fine

      CMS changed the fine from August 10, 2023 from $146,450 to $95,193.

  20. CMS update of March 28, 2024

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 3 of 5.

    • CMS abuse icon

      CMS removed its abuse icon from this home.

    • Health citation

      CMS removed citation F0600 from the health inspection on August 10, 2023.

  21. CMS update of January 31, 2024

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS staffing star rating changed from 5 of 5 to 4 of 5.

  22. 7 citations

    Health inspection on August 17, 2023

    CMS lists this as a standard inspection.

    • Citation F0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on September 1, 2023.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on September 1, 2023.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on September 1, 2023.

    • Citation F0693. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on September 1, 2023.

    • Citation F0694. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide for the safe, appropriate administration of IV fluids for a resident when needed.

      CMS lists it as corrected on September 1, 2023.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on August 31, 2023.

    • Citation F0805. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

      CMS lists it as corrected on August 18, 2023.

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  23. 1 citation

    Fire safety inspection on August 17, 2023

    CMS lists this as a standard inspection.

    • Citation K0351. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install an approved automatic sprinkler system.

      CMS lists it as corrected on September 11, 2023.

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Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Smith Crossing last inspected?

CMS lists June 18, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does Smith Crossing have?

CMS lists 32 health citations since August 17, 2023. CMS also calls these deficiencies.

Has Smith Crossing been fined?

CMS lists 1 fine in the past three years, $30,713 in total.

What is the CMS star rating of Smith Crossing?

Its CMS overall star rating is 4 of 5.

Is Smith Crossing a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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