Nursing Home Alerts

Citadel Care Center-Wilmette

432 Poplar Drive, Wilmette, IL 60091

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Citadel Care Center-Wilmette is a nursing home in Wilmette, Illinois. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(847) 216-5000
Last standard health inspection
April 9, 2026 (7 months ago)
Certified beds
80
Residents per day, on average
56.7
Ownership type
For profit - Limited Liability company
Legal business name
Citadel Care Center-Wilmette LLC
Chain
Citadel Healthcare
Takes part in
Medicare and Medicaid

Fewer health citations than the Illinois average (4 vs 38).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of July 29, 2026

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

  2. 1 citation

    Health inspection on April 9, 2026

    CMS lists this as a standard inspection.

    • Citation F0755. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on April 17, 2026.

    See this home on CMS Care Compare

  3. CMS update of February 25, 2026

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  4. CMS update of November 20, 2025

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

  5. CMS update of July 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  6. 1 citation

    Health inspection on February 20, 2025

    CMS lists this as a standard inspection.

    • Citation F0758. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on March 4, 2025.

    See this home on CMS Care Compare

  7. 8 citations

    Fire safety inspection on February 20, 2025

    CMS lists this as a standard inspection.

    • Citation E0039. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Conduct testing and exercise requirements.

      CMS lists it as corrected on March 6, 2025.

    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on March 4, 2025.

    • Citation K0211. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on March 5, 2025.

      CMS has cited this home for K0211 2 times since 2023.

    • Citation K0223. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

      CMS lists it as corrected on March 5, 2025.

      CMS has cited this home for K0223 2 times since 2023.

    • Citation K0293. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have properly located and lighted "Exit" signs.

      CMS lists it as corrected on March 12, 2025.

    • Citation K0311. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have an enclosure around a vertical opening shaft.

      CMS lists it as corrected on March 5, 2025.

    • Citation K0321. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on March 5, 2025.

      CMS has cited this home for K0321 2 times since 2024.

    • Citation K0345. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on March 4, 2025.

    See this home on CMS Care Compare

  8. CMS update of October 30, 2024

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

  9. CMS update of July 31, 2024

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

  10. 4 citations

    Fire safety inspection on April 25, 2024

    CMS lists this as a standard inspection.

    • Citation K0531. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have elevators that firefighters can control in the event of a fire.

      CMS lists it as corrected on May 17, 2024.

    • Citation K0321. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on May 17, 2024.

    • Citation K0363. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on May 17, 2024.

      CMS has cited this home for K0363 2 times since 2023.

    • Citation K0920. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on May 17, 2024.

    See this home on CMS Care Compare

  11. CMS update of January 31, 2024

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 3 of 5.

  12. 2 citations

    Health inspection on December 11, 2023

    CMS lists this as a complaint inspection.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on December 18, 2023.

    • Citation F0690. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on December 18, 2023.

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  13. 6 citations

    Fire safety inspection on April 14, 2023

    CMS lists this as a standard inspection.

    • Citation K0291. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install emergency lighting that can last at least 1 1/2 hours.

      CMS lists it as corrected on April 26, 2023.

    • Citation K0211. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on April 26, 2023.

    • Citation K0223. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

      CMS lists it as corrected on April 26, 2023.

    • Citation K0271. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have exits that are accessible at all times.

      CMS lists it as corrected on April 26, 2023.

    • Citation K0361. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

      CMS lists it as corrected on April 26, 2023.

    • Citation K0363. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on April 26, 2023.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Citadel Care Center-Wilmette last inspected?

CMS lists April 9, 2026 as the date of its most recent standard health inspection.

How many citations (violations) does Citadel Care Center-Wilmette have?

CMS lists 4 health citations since December 11, 2023. CMS also calls these deficiencies.

Has Citadel Care Center-Wilmette been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Citadel Care Center-Wilmette?

Its CMS overall star rating is 5 of 5.

Is Citadel Care Center-Wilmette a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.