The Willows at Springhurst
3001 N. Hurstbourne Parkway, Louisville, KY 40241
The Willows at Springhurst is a nursing home in Louisville, Kentucky. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.
CMS star ratings
- 3 of 5CMS overall star rating
- 2 of 5CMS health inspection star rating
- 4 of 5CMS staffing star rating
- 5 of 5CMS quality measures star rating
Facts from CMS
- Phone
- (502) 412-3775
- Last standard health inspection
- December 3, 2025 (11 months ago)
- Certified beds
- 52
- Residents per day, on average
- 48.2
- Ownership type
- For profit - Corporation
- Legal business name
- Willows of Springhurst Opco LLC
- Chain
- Trilogy Health Services
- Takes part in
- Medicare and Medicaid
Fewer health citations than the Kentucky average (11 vs 12).
Inspections, fines and changes
This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.
CMS update of February 25, 2026
Star rating
The CMS overall star rating changed from 4 of 5 to 3 of 5.
Star rating
The CMS health inspection star rating changed from 3 of 5 to 2 of 5.
Star rating
The CMS staffing star rating changed from 3 of 5 to 4 of 5.
4 citations
Health inspection on December 3, 2025
CMS lists this as a standard inspection.
Citation F0812. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
CMS lists it as corrected on December 19, 2025.
CMS has cited this home for F0812 2 times since 2021.
Citation F0644. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
CMS lists it as corrected on December 19, 2025.
Citation F0760. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure that residents are free from significant medication errors.
CMS lists it as corrected on December 19, 2025.
Citation F0880. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on December 19, 2025.
CMS update of November 20, 2025
Star rating
The CMS staffing star rating changed from 2 of 5 to 3 of 5.
Name
CMS lists a new name for this home. It was THE WILLOWS AT SPRINGHURST OPCO LLC.
CMS update of July 30, 2025
Star rating
The CMS staffing star rating changed from 3 of 5 to 2 of 5.
CMS update of April 30, 2025
Star rating
The CMS staffing star rating changed from 2 of 5 to 3 of 5.
CMS update of October 30, 2024
Star rating
The CMS staffing star rating changed from 3 of 5 to 2 of 5.
CMS update of July 31, 2024
Star rating
The CMS staffing star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.
CMS update of January 31, 2024
Star rating
The CMS overall star rating changed from 3 of 5 to 4 of 5.
Star rating
The CMS staffing star rating changed from 3 of 5 to 4 of 5.
Star rating
The CMS quality measures star rating changed from 4 of 5 to 5 of 5.
5 citations
Health inspection on September 3, 2021
CMS lists this as a standard inspection.
Citation F0812. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
CMS lists it as corrected on October 12, 2021.
Citation F0730. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Observe each nurse aide's job performance and give regular training.
CMS lists it as corrected on October 12, 2021.
Citation F0656. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
CMS lists it as corrected on October 12, 2021.
Citation F0684. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
CMS lists it as corrected on October 12, 2021.
Citation F0814. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Dispose of garbage and refuse properly.
CMS lists it as corrected on October 12, 2021.
1 citation
Fire safety inspection on September 3, 2021
CMS lists this as a standard inspection.
Citation K0321. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
CMS lists it as corrected on October 12, 2021.
2 citations
Health inspection on March 5, 2021
CMS lists this as a standard inspection.
Citation F0838. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
CMS lists it as corrected on April 19, 2021.
Citation F0908. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Keep all essential equipment working safely.
CMS lists it as corrected on April 19, 2021.
3 citations
Fire safety inspection on March 5, 2021
CMS lists this as a standard inspection.
Citation K0363. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Install corridor and hallway doors that block smoke.
CMS lists it as corrected on April 19, 2021.
Citation K0781. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Have restrictions on the use of portable space heaters.
CMS lists it as corrected on April 19, 2021.
Citation K0911. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Meet requirements for the installation and maintenance of electrical systems.
CMS lists it as corrected on April 19, 2021.
Owners and managers
CMS lists these owners and managers for this home. Names are as CMS writes them.
- CONTINENTAL MERGER SUB LLC5% or greater indirect ownership interest · no percentage provided · since 01/03/2022
- NORTHSTAR HEALTHCARE INCOME INC5% or greater indirect ownership interest · no percentage provided · since 01/03/2022
- NORTHSTAR HEALTHCARE INCOME OPERATING PARTNERSHIP LP5% or greater indirect ownership interest · no percentage provided · since 01/03/2022
- TRILOGY HOLDINGS NT-HCI, LLC5% or greater indirect ownership interest · no percentage provided · since 01/03/2022
- TRILOGY MANAGEMENT SERVICES LLCOperational/managerial control · not applicable · since 01/03/2022
Questions
When was The Willows at Springhurst last inspected?
CMS lists December 3, 2025 as the date of its most recent standard health inspection.
How many citations (violations) does The Willows at Springhurst have?
CMS lists 11 health citations since March 5, 2021. CMS also calls these deficiencies.
Has The Willows at Springhurst been fined?
CMS lists no fines for this home in the past three years.
What is the CMS star rating of The Willows at Springhurst?
Its CMS overall star rating is 3 of 5.
Is The Willows at Springhurst a Special Focus Facility?
No. CMS does not list it as a Special Focus Facility or a candidate.