Pointe Coupee Healthcare
1820 False River Road, New Roads, LA 70760
Pointe Coupee Healthcare is a nursing home in New Roads, Louisiana. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.
CMS star ratings
- 2 of 5CMS overall star rating
- 3 of 5CMS health inspection star rating
- 1 of 5CMS staffing star rating
- 2 of 5CMS quality measures star rating
Facts from CMS
- Phone
- (225) 638-4431
- Last standard health inspection
- March 5, 2026 (8 months ago)
- Certified beds
- 120
- Residents per day, on average
- 101.5
- Ownership type
- For profit - Limited Liability company
- Legal business name
- Pointe Coupee Healthcare LLC
- Chain
- Plantation Management Company
- Takes part in
- Medicare and Medicaid
Fewer health citations than the Louisiana average (17 vs 24).
Inspections, fines and changes
This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.
CMS update of October 28, 2026
Star rating
The CMS overall star rating changed from 1 of 5 to 2 of 5.
Star rating
The CMS quality measures star rating changed from 1 of 5 to 2 of 5.
CMS update of May 27, 2026
Star rating
The CMS health inspection star rating changed from 2 of 5 to 3 of 5.
CMS update of March 25, 2026
Fine
CMS changed the fine from September 5, 2025 from $26,685 to $17,345.
1 citation
Health inspection on March 5, 2026
CMS lists this as a standard inspection.
Citation F0558. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Reasonably accommodate the needs and preferences of each resident.
CMS lists it as corrected on April 10, 2026.
CMS update of February 25, 2026
Star rating
The CMS staffing star rating changed from 2 of 5 to 1 of 5.
CMS update of January 14, 2026
Star rating
The CMS health inspection star rating changed from 1 of 5 to 2 of 5.
CMS update of December 15, 2025
Star rating
The CMS overall star rating changed from 2 of 5 to 1 of 5.
Star rating
The CMS health inspection star rating changed from 3 of 5 to 1 of 5.
CMS update of November 20, 2025
Star rating
The CMS overall star rating changed from 1 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS health inspection star rating changed from 1 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS staffing star rating changed from 1 of 5 to 2 of 5.
Health citation
CMS changed citation F0580 from severity K to E. It is from the health inspection on December 6, 2024. Severity E: potential for more than minimal harm, pattern.
Health citation
CMS changed citation F0656 from severity K to E. It is from the health inspection on December 6, 2024. Severity E: potential for more than minimal harm, pattern.
2 citations
Health inspection on September 5, 2025
CMS lists this as a complaint inspection.
Severity K is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.
35 of 265 Louisiana homes (13%) got a citation at the immediate jeopardy level in 2025.
Citation F0658. Severity K: immediate jeopardy, pattern.
The rule CMS cited:
Ensure services provided by the nursing facility meet professional standards of quality.
CMS lists it as corrected on August 18, 2025.
CMS has cited this home for F0658 2 times since 2024.
Citation F0760. Severity K: immediate jeopardy, pattern.
The rule CMS cited:
Ensure that residents are free from significant medication errors.
CMS lists it as corrected on August 18, 2025.
Fine
September 5, 2025 (1 year ago)
CMS fine of $17,345 on September 5, 2025.
CMS update of June 25, 2025
Health citation
CMS changed citation F0697 from severity K to E. It is from the health inspection on December 6, 2024. Severity E: potential for more than minimal harm, pattern.
CMS update of April 30, 2025
Star rating
The CMS health inspection star rating changed from 3 of 5 to 1 of 5.
CMS update of February 26, 2025
Star rating
The CMS overall star rating changed from 2 of 5 to 1 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS quality measures star rating changed from 2 of 5 to 1 of 5. CMS changed how it scores this rating for many homes at once.
13 citations
Health inspection on December 6, 2024
CMS lists this as a standard inspection.
Citation F0580. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
CMS lists it as corrected on January 1, 2025.
Citation F0656. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
CMS lists it as corrected on January 1, 2025.
Citation F0658. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Ensure services provided by the nursing facility meet professional standards of quality.
CMS lists it as corrected on January 1, 2025.
Citation F0697. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Provide safe, appropriate pain management for a resident who requires such services.
CMS lists it as corrected on January 1, 2025.
Citation F0725. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
CMS lists it as corrected on January 1, 2025.
Citation F0561. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
CMS lists it as corrected on January 1, 2025.
Citation F0584. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
CMS lists it as corrected on January 1, 2025.
Citation F0641. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure each resident receives an accurate assessment.
CMS lists it as corrected on January 1, 2025.
Citation F0677. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide care and assistance to perform activities of daily living for any resident who is unable.
CMS lists it as corrected on January 1, 2025.
Citation F0686. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
CMS lists it as corrected on January 1, 2025.
Citation F0849. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
CMS lists it as corrected on January 1, 2025.
Citation F0908. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Keep all essential equipment working safely.
CMS lists it as corrected on January 1, 2025.
Citation F0842. Severity B: potential for minimal harm, pattern.
The rule CMS cited:
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
CMS lists it as corrected on January 1, 2025.
1 citation
Health inspection on October 1, 2024
CMS lists this as a complaint inspection.
Citation F0550. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
CMS lists it as corrected on November 1, 2024.
CMS update of July 31, 2024
Star rating
The CMS overall star rating changed from 1 of 5 to 2 of 5.
Star rating
The CMS health inspection star rating changed from 2 of 5 to 3 of 5.
CMS abuse icon
CMS removed its abuse icon from this home.
Staffing
Total nurse staffing reported to CMS went from 3.4 to 3.0 hours per resident per day.
CMS update of February 29, 2024
CMS abuse icon
CMS added its abuse icon to this home.
CMS update of January 31, 2024
Star rating
The CMS health inspection star rating changed from 1 of 5 to 2 of 5.
Star rating
The CMS staffing star rating changed from 2 of 5 to 1 of 5.
Owners and managers
CMS lists these owners and managers for this home. Names are as CMS writes them.
- PLANTATION MANAGEMENT COMPANY, LLC5% or greater direct ownership interest · 100% · since 03/08/2007
- DELATTE, KIMBERLYOperational/managerial control · not applicable · since 03/11/2005
Questions
When was Pointe Coupee Healthcare last inspected?
CMS lists March 5, 2026 as the date of its most recent standard health inspection.
How many citations (violations) does Pointe Coupee Healthcare have?
CMS lists 17 health citations since October 1, 2024. CMS also calls these deficiencies.
Has Pointe Coupee Healthcare been fined?
CMS lists 1 fine in the past three years, $17,345 in total.
What is the CMS star rating of Pointe Coupee Healthcare?
Its CMS overall star rating is 2 of 5.
Is Pointe Coupee Healthcare a Special Focus Facility?
No. CMS does not list it as a Special Focus Facility or a candidate.