Nursing Home Alerts

Elmhurst Healthcare (the)

743 Main Street, Melrose, MA 02176

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Elmhurst Healthcare (the) is a nursing home in Melrose, Massachusetts. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(781) 662-7500
Last standard health inspection
May 20, 2026 (5 months ago)
Certified beds
45
Residents per day, on average
27.1
Ownership type
For profit - Corporation
Legal business name
743 Main Street Operator LLC
Chain
Next Step Healthcare
Takes part in
Medicare

Fewer health citations than the Massachusetts average (4 vs 28).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  2. CMS update of July 29, 2026

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

  3. CMS update of April 29, 2026

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 5 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  4. CMS update of November 20, 2025

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 5 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 5 of 5. CMS changed how it scores this rating for many homes at once.

  5. CMS update of July 30, 2025

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 4 of 5.

  6. 7 citations

    Fire safety inspection on June 11, 2025

    CMS lists this as a standard inspection.

    • Citation K0222. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

      CMS lists it as corrected on July 10, 2025.

    • Citation K0324. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on July 10, 2025.

    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on July 10, 2025.

    • Citation K0355. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on July 10, 2025.

    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on July 10, 2025.

      CMS has cited this home for K0712 2 times since 2024.

    • Citation K0911. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Meet requirements for the installation and maintenance of electrical systems.

      CMS lists it as corrected on July 10, 2025.

    • Citation K0918. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on July 10, 2025.

    See this home on CMS Care Compare

  7. CMS update of April 30, 2025

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 3 of 5.

    • Staffing

      Total nurse staffing reported to CMS went from 4.5 to 4.0 hours per resident per day.

  8. CMS update of February 26, 2025

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

    • Staffing

      Total nurse staffing reported to CMS went from 5.1 to 4.5 hours per resident per day.

  9. CMS update of October 30, 2024

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 4 of 5.

  10. CMS update of September 26, 2024

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 4 of 5.

  11. CMS update of July 31, 2024

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  12. 4 citations

    Health inspection on July 10, 2024

    CMS lists this as a standard inspection.

    • Citation F0561. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

      CMS lists it as corrected on July 26, 2024.

    • Citation F0690. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on July 26, 2024.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on July 26, 2024.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on July 26, 2024.

    See this home on CMS Care Compare

  13. 3 citations

    Fire safety inspection on July 10, 2024

    CMS lists this as a standard inspection.

    • Citation K0225. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have stairways and smokeproof enclosures used as exits that meet safety requirements.

      CMS lists it as corrected on August 2, 2024.

    • Citation K0711. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide a written emergency evacuation plan.

      CMS lists it as corrected on August 2, 2024.

    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on August 2, 2024.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Elmhurst Healthcare (the) last inspected?

CMS lists May 20, 2026 as the date of its most recent standard health inspection.

How many citations (violations) does Elmhurst Healthcare (the) have?

CMS lists 4 health citations since July 10, 2024. CMS also calls these deficiencies.

Has Elmhurst Healthcare (the) been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Elmhurst Healthcare (the)?

Its CMS overall star rating is 5 of 5.

Is Elmhurst Healthcare (the) a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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