Skilled Nursing Facility at North Hill (the)
865 Central Avenue, Needham, MA 02492
Skilled Nursing Facility at North Hill (the) is a nursing home in Needham, Massachusetts. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.
CMS star ratings
- 1 of 5CMS overall star rating
- 2 of 5CMS health inspection star rating
- 1 of 5CMS staffing star rating
- 3 of 5CMS quality measures star rating
Facts from CMS
- Phone
- (781) 444-9910
- Last standard health inspection
- July 22, 2026 (3 months ago)
- Certified beds
- 72
- Residents per day, on average
- 64.4
- Ownership type
- Non profit - Corporation
- Legal business name
- North Hill Needham, INC.
- Chain
- Not listed by CMS
- Takes part in
- Medicare and Medicaid
Fewer health citations than the Massachusetts average (8 vs 28).
Inspections, fines and changes
This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.
CMS update of October 28, 2026
Star rating
The CMS overall star rating changed from 2 of 5 to 1 of 5.
Star rating
The CMS health inspection star rating changed from 3 of 5 to 2 of 5.
Star rating
The CMS quality measures star rating changed from 4 of 5 to 3 of 5.
CMS update of October 8, 2026
Star rating
The CMS overall star rating changed from 4 of 5 to 2 of 5.
Star rating
The CMS staffing star rating changed from 5 of 5 to 1 of 5.
CMS update of July 29, 2026
Star rating
The CMS quality measures star rating changed from 3 of 5 to 4 of 5.
CMS update of February 25, 2026
Star rating
The CMS overall star rating changed from 2 of 5 to 4 of 5.
Star rating
The CMS health inspection star rating changed from 1 of 5 to 3 of 5.
Star rating
The CMS quality measures star rating changed from 4 of 5 to 3 of 5.
CMS update of July 30, 2025
Star rating
The CMS overall star rating changed from 4 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS health inspection star rating changed from 2 of 5 to 1 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS quality measures star rating changed from 5 of 5 to 4 of 5.
3 citations
Health inspection on July 18, 2025
CMS lists this as a standard inspection.
Citation F0605. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
CMS lists it as corrected on August 21, 2025.
Citation F0656. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
CMS lists it as corrected on August 21, 2025.
CMS has cited this home for F0656 2 times since 2024.
Citation F0761. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
CMS lists it as corrected on August 21, 2025.
CMS update of June 25, 2025
Fine
CMS changed the fine from January 15, 2025 from $24,850 to $16,153.
CMS update of March 26, 2025
Star rating
The CMS overall star rating changed from 5 of 5 to 4 of 5.
Star rating
The CMS health inspection star rating changed from 4 of 5 to 2 of 5.
2 citations
Health inspection on January 15, 2025
CMS lists this as a complaint inspection.
Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.
16 of 341 Massachusetts homes (5%) got a citation at the immediate jeopardy level in 2025.
Citation F0684. Severity J: immediate jeopardy, isolated.
The rule CMS cited:
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
CMS lists it as corrected on January 29, 2025.
Citation F0689. Severity J: immediate jeopardy, isolated.
The rule CMS cited:
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
CMS lists it as corrected on January 29, 2025.
Fine
January 15, 2025 (1 year ago)
CMS fine of $16,153 on January 15, 2025.
3 citations
Health inspection on July 11, 2024
CMS lists this as a standard inspection.
Citation F0883. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Develop and implement policies and procedures for flu and pneumonia vaccinations.
CMS lists it as corrected on August 5, 2024.
Citation F0656. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
CMS lists it as corrected on August 5, 2024.
Citation F0880. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on August 5, 2024.
1 citation
Fire safety inspection on July 11, 2024
CMS lists this as a standard inspection.
Citation K0712. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Have simulated fire drills held at unexpected times.
CMS lists it as corrected on July 31, 2024.
CMS update of January 31, 2024
Star rating
The CMS quality measures star rating changed from 4 of 5 to 5 of 5.
Owners and managers
CMS lists these owners and managers for this home. Names are as CMS writes them.
- 4M BUILDING SOLUTIONS, LLCOperational/managerial control · not applicable · since 07/22/2019
- SADIA'S HEALTH AND WELLNESS CONSULTING, INCOperational/managerial control · not applicable · since 11/08/2021
- BENOIT, PAULOperational/managerial control · not applicable · since 06/24/2001
- BERMUDEZ, EMILYOperational/managerial control · not applicable · since 03/06/2023
- DOWNEY, SUSANOperational/managerial control · not applicable · since 03/28/2022
- FRIAS, JOSEPHOperational/managerial control · not applicable · since 07/15/2023
- GOFF, STEWARTOperational/managerial control · not applicable · since 02/12/2025
- MERCHANT, ASIFOperational/managerial control · not applicable · since 06/01/2023
Questions
When was Skilled Nursing Facility at North Hill (the) last inspected?
CMS lists July 22, 2026 as the date of its most recent standard health inspection.
How many citations (violations) does Skilled Nursing Facility at North Hill (the) have?
CMS lists 8 health citations since July 11, 2024. CMS also calls these deficiencies.
Has Skilled Nursing Facility at North Hill (the) been fined?
CMS lists 1 fine in the past three years, $16,153 in total.
What is the CMS star rating of Skilled Nursing Facility at North Hill (the)?
Its CMS overall star rating is 1 of 5.
Is Skilled Nursing Facility at North Hill (the) a Special Focus Facility?
No. CMS does not list it as a Special Focus Facility or a candidate.