Nursing Home Alerts

Regalcare at Quincy

211 Franklin Street, Quincy, MA 02169

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Regalcare at Quincy is a nursing home in Quincy, Massachusetts. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(781) 775-7185
Last standard health inspection
April 8, 2025 (1 year ago)
Certified beds
71
Residents per day, on average
56.3
Ownership type
For profit - Limited Liability company
Legal business name
Rc Quincy LLC
Chain
Regalcare
Takes part in
Medicare and Medicaid

Fewer health citations than the Massachusetts average (27 vs 28).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

  2. CMS update of July 29, 2026

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 1 of 5.

  3. CMS update of April 29, 2026

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

  4. CMS update of February 25, 2026

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

  5. CMS update of November 20, 2025

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

  6. CMS update of July 30, 2025

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 4 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

  7. CMS update of April 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5.

  8. 17 citations

    Health inspection on April 8, 2025

    CMS lists this as a standard inspection.

    • Citation F0558. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Reasonably accommodate the needs and preferences of each resident.

      CMS lists it as corrected on April 30, 2025.

    • Citation F0585. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

      CMS lists it as corrected on April 30, 2025.

    • Citation F0656. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on April 30, 2025.

    • Citation F0689. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on April 30, 2025.

    • Citation F0694. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide for the safe, appropriate administration of IV fluids for a resident when needed.

      CMS lists it as corrected on April 30, 2025.

    • Citation F0758. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on April 30, 2025.

    • Citation F0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on April 30, 2025.

      CMS has cited this home for F0761 2 times since 2024.

    • Citation F0804. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

      CMS lists it as corrected on April 30, 2025.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on April 30, 2025.

      CMS has cited this home for F0812 2 times since 2024.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on April 30, 2025.

    • Citation F0655. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

      CMS lists it as corrected on April 30, 2025.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on April 30, 2025.

      CMS has cited this home for F0658 2 times since 2022.

    • Citation F0699. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care or services that was trauma informed and/or culturally competent.

      CMS lists it as corrected on April 30, 2025.

    • Citation F0700. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

      CMS lists it as corrected on April 30, 2025.

    • Citation F0756. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

      CMS lists it as corrected on April 30, 2025.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on April 30, 2025.

      CMS has cited this home for F0842 2 times since 2023.

    • Citation F0908. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Keep all essential equipment working safely.

      CMS lists it as corrected on April 30, 2025.

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  9. 8 citations

    Fire safety inspection on April 8, 2025

    CMS lists this as a standard inspection.

    • Citation K0161. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Use approved construction type or materials.

      CMS lists it as corrected on June 4, 2025.

      CMS has cited this home for K0161 3 times since 2022.

    • Citation K0241. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have correct number of accessible exits for each story.

      CMS lists it as corrected on May 21, 2025.

      CMS has cited this home for K0241 3 times since 2022.

    • Citation K0211. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on May 21, 2025.

    • Citation K0222. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

      CMS lists it as corrected on May 21, 2025.

    • Citation K0311. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have an enclosure around a vertical opening shaft.

      CMS lists it as corrected on June 18, 2025.

    • Citation K0321. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on May 21, 2025.

    • Citation K0363. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on May 21, 2025.

    • Citation K0918. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on May 21, 2025.

      CMS has cited this home for K0918 2 times since 2022.

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  10. CMS update of February 26, 2025

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

  11. CMS update of October 30, 2024

    • Staffing

      Total nurse staffing reported to CMS went from 4.2 to 3.7 hours per resident per day.

  12. CMS update of July 31, 2024

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 3 of 5.

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

  13. CMS update of May 29, 2024

    • Fine

      CMS changed the fine from September 19, 2023 from $10,517 to $10,773.

  14. 3 citations

    Health inspection on May 15, 2024

    CMS lists this as a standard inspection.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on June 13, 2024.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on June 13, 2024.

    • Citation F0777. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

      CMS lists it as corrected on June 13, 2024.

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  15. 2 citations

    Fire safety inspection on May 15, 2024

    CMS lists this as a standard inspection.

    • Citation K0161. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Use approved construction type or materials.

      CMS lists it as corrected on July 2, 2024.

    • Citation K0241. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have correct number of accessible exits for each story.

      CMS lists it as corrected on July 2, 2024.

    See this home on CMS Care Compare

  16. CMS update of April 25, 2024

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

  17. CMS update of January 31, 2024

    • Star rating

      The CMS health inspection star rating changed from 4 of 5 to 3 of 5.

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  18. 3 citations

    Health inspection on November 21, 2023

    CMS lists this as a complaint inspection.

    • Citation F0553. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Allow resident to participate in the development and implementation of his or her person-centered plan of care.

      CMS lists it as corrected on December 21, 2023.

    • Citation F0675. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor each resident's preferences, choices, values and beliefs.

      CMS lists it as corrected on December 21, 2023.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on December 21, 2023.

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  19. 4 citations

    Health inspection on December 27, 2022

    CMS lists this as a standard inspection.

    • Citation F0561. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

      CMS lists it as corrected on January 20, 2023.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on January 20, 2023.

    • Citation F0582. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

      CMS lists it as corrected on January 20, 2023.

    • Citation F0640. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

      CMS lists it as corrected on January 20, 2023.

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  20. 6 citations

    Fire safety inspection on December 27, 2022

    CMS lists this as a standard inspection.

    • Citation K0161. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Use approved construction type or materials.

      CMS lists it as corrected on February 23, 2023.

    • Citation K0241. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have correct number of accessible exits for each story.

      CMS lists it as corrected on February 23, 2023.

    • Citation E0041. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Implement emergency and standby power systems.

      CMS lists it as corrected on February 16, 2023.

    • Citation K0712. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on February 16, 2023.

    • Citation K0918. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on February 16, 2023.

    • Citation K0761. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: To conduct inspection, testing and maintenance of fire doors by qualified individuals.

      CMS lists it as corrected on February 16, 2023.

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Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Regalcare at Quincy last inspected?

CMS lists April 8, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does Regalcare at Quincy have?

CMS lists 27 health citations since December 27, 2022. CMS also calls these deficiencies.

Has Regalcare at Quincy been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Regalcare at Quincy?

Its CMS overall star rating is 1 of 5.

Is Regalcare at Quincy a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

Other nursing homes in Quincy