Nursing Home Alerts

St Francis Rehabilitation & Nursing Center

101 Plantation Street, Worcester, MA 01604

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St Francis Rehabilitation & Nursing Center is a nursing home in Worcester, Massachusetts. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(508) 887-1000
Last standard health inspection
November 24, 2025 (11 months ago)
Certified beds
137
Residents per day, on average
121.2
Ownership type
For profit - Limited Liability company
Legal business name
Bentley Saint Francis, LLC
Chain
Not listed by CMS
Takes part in
Medicare and Medicaid

Fewer health citations than the Massachusetts average (19 vs 28).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

  2. CMS update of April 29, 2026

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

  3. 2 citations

    Health inspection on November 24, 2025

    CMS lists this as a standard inspection.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on December 12, 2025.

      CMS has cited this home for F0880 2 times since 2023.

    • Citation F0698. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on December 12, 2025.

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  4. 3 citations

    Fire safety inspection on November 24, 2025

    CMS lists this as a standard inspection.

    • Citation K0211. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on January 29, 2026.

    • Citation K0363. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on January 29, 2026.

    • Citation K0781. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have restrictions on the use of portable space heaters.

      CMS lists it as corrected on January 29, 2026.

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  5. CMS update of November 20, 2025

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 2 of 5.

  6. 1 citation

    Health inspection on August 5, 2025

    CMS lists this as a complaint inspection.

    • Citation F0600. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on August 22, 2025.

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  7. CMS update of July 30, 2025

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 4 of 5.

  8. CMS update of April 30, 2025

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  9. CMS update of October 30, 2024

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 3 of 5.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

  10. 7 citations

    Health inspection on August 6, 2024

    CMS lists this as a standard inspection.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on August 24, 2024.

    • Citation F0572. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Give residents a notice of rights, rules, services and charges.

      CMS lists it as corrected on August 24, 2024.

    • Citation F0584. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on August 24, 2024.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on August 24, 2024.

      CMS has cited this home for F0656 2 times since 2023.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on August 24, 2024.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on August 24, 2024.

    • Citation F0887. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

      CMS lists it as corrected on August 24, 2024.

    See this home on CMS Care Compare

  11. 5 citations

    Fire safety inspection on August 6, 2024

    CMS lists this as a standard inspection.

    • Citation K0372. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on September 30, 2024.

    • Citation K0379. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have proper openings in smoke barrier doors.

      CMS lists it as corrected on September 30, 2024.

    • Citation K0353. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on September 30, 2024.

    • Citation K0321. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on September 30, 2024.

    • Citation K0712. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on September 30, 2024.

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  12. 1 citation

    Health inspection on April 25, 2024

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    69 of 341 Massachusetts homes (20%) got a citation at the actual harm level in 2024.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on April 10, 2024.

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  13. Fine

    April 25, 2024 (2 years ago)

    CMS fine of $10,527 on April 25, 2024.

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  14. CMS update of January 31, 2024

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  15. CMS update of December 21, 2023

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 2 of 5.

  16. 8 citations

    Health inspection on April 11, 2023

    CMS lists this as a standard inspection.

    • Citation F0580. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on May 1, 2023.

    • Citation F0690. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on May 1, 2023.

    • Citation F0757. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure each resident’s drug regimen must be free from unnecessary drugs.

      CMS lists it as corrected on May 11, 2023.

    • Citation F0760. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on May 1, 2023.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on May 1, 2023.

    • Citation F0685. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Assist a resident in gaining access to vision and hearing services.

      CMS lists it as corrected on May 1, 2023.

    • Citation F0791. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide or obtain dental services for each resident.

      CMS lists it as corrected on May 1, 2023.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on May 1, 2023.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was St Francis Rehabilitation & Nursing Center last inspected?

CMS lists November 24, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does St Francis Rehabilitation & Nursing Center have?

CMS lists 19 health citations since April 11, 2023. CMS also calls these deficiencies.

Has St Francis Rehabilitation & Nursing Center been fined?

CMS lists 1 fine in the past three years, $10,527 in total.

What is the CMS star rating of St Francis Rehabilitation & Nursing Center?

Its CMS overall star rating is 4 of 5.

Is St Francis Rehabilitation & Nursing Center a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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