Heartwood
503 Heartwood Drive, Crosby, MN 56441
Heartwood is a nursing home in Crosby, Minnesota. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.
CMS star ratings
- 5 of 5CMS overall star rating
- 5 of 5CMS health inspection star rating
- 5 of 5CMS staffing star rating
- 2 of 5CMS quality measures star rating
Facts from CMS
- Phone
- (218) 545-8500
- Last standard health inspection
- August 19, 2026 (2 months ago)
- Certified beds
- 54
- Residents per day, on average
- 52.1
- Ownership type
- Non profit - Corporation
- Legal business name
- Crosby Senior Services Care Center
- Chain
- Presbyterian Homes & Services
- Takes part in
- Medicare and Medicaid
Fewer health citations than the Minnesota average (7 vs 23).
Inspections, fines and changes
This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.
CMS update of October 28, 2026
Star rating
The CMS health inspection star rating changed from 4 of 5 to 5 of 5.
1 citation
Health inspection on August 19, 2026
CMS lists this as a standard inspection.
Citation F0880. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on September 21, 2026.
CMS has cited this home for F0880 2 times since 2024.
CMS update of July 29, 2026
Star rating
The CMS quality measures star rating changed from 3 of 5 to 2 of 5.
CMS update of May 27, 2026
Ownership
CMS lists this home under a new chain.
CMS update of April 29, 2026
Star rating
The CMS overall star rating changed from 4 of 5 to 5 of 5.
Star rating
The CMS staffing star rating changed from 4 of 5 to 5 of 5.
Star rating
The CMS quality measures star rating changed from 4 of 5 to 3 of 5.
CMS update of February 25, 2026
Staffing
Total nurse staffing reported to CMS went from 5.1 to 4.4 hours per resident per day.
CMS update of November 20, 2025
Star rating
The CMS overall star rating changed from 5 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS quality measures star rating changed from 5 of 5 to 4 of 5.
Changed ownership in the last 12 months
CMS no longer shows a change of ownership in the past 12 months.
CMS update of July 30, 2025
Star rating
The CMS overall star rating changed from 3 of 5 to 5 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS staffing star rating changed from 1 of 5 to 4 of 5.
Star rating
The CMS quality measures star rating changed from 3 of 5 to 5 of 5.
2 citations
Health inspection on July 23, 2025
CMS lists this as a standard inspection.
Citation F0641. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure each resident receives an accurate assessment.
CMS lists it as corrected on August 15, 2025.
Citation F0699. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide care or services that was trauma informed and/or culturally competent.
CMS lists it as corrected on August 15, 2025.
1 citation
Fire safety inspection on July 23, 2025
CMS lists this as a standard inspection.
Citation K0226. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Have horizontal exits used in accordance with safety requirements.
CMS lists it as corrected on August 21, 2025.
CMS update of April 30, 2025
Star rating
The CMS overall star rating changed from 5 of 5 to 3 of 5.
Star rating
The CMS staffing star rating changed from 5 of 5 to 1 of 5.
Star rating
The CMS quality measures star rating changed from 4 of 5 to 3 of 5.
Name
CMS lists a new legal business name for this home.
Staffing
Total nurse staffing reported to CMS went from 5.0 to 4.1 hours per resident per day.
CMS update of March 26, 2025
Changed ownership in the last 12 months
CMS records show a change of ownership in the past 12 months.
CMS update of February 26, 2025
Star rating
The CMS quality measures star rating changed from 5 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.
CMS update of December 20, 2024
Name
CMS lists a new name for this home. It was CUYUNA REGIONAL MEDICAL CENTER.
Name
CMS lists a new legal business name for this home.
4 citations
Health inspection on August 7, 2024
CMS lists this as a standard inspection.
Citation F0812. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
CMS lists it as corrected on September 4, 2024.
Citation F0684. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
CMS lists it as corrected on September 4, 2024.
Citation F0880. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on September 4, 2024.
Citation F0883. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Develop and implement policies and procedures for flu and pneumonia vaccinations.
CMS lists it as corrected on September 4, 2024.
7 citations
Fire safety inspection on August 7, 2024
CMS lists this as a standard inspection.
Citation K0345. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Have approved installation, maintenance and testing program for fire alarm systems.
CMS lists it as corrected on August 13, 2024.
Citation K0353. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Inspect, test, and maintain automatic sprinkler systems.
CMS lists it as corrected on August 13, 2024.
Citation K0372. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
CMS lists it as corrected on August 13, 2024.
Citation K0920. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Ensure proper usage of power strips and extension cords.
CMS lists it as corrected on August 13, 2024.
Citation K0324. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide properly protected cooking facilities.
CMS lists it as corrected on August 13, 2024.
Citation K0751. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Have restrictions on the use of flammable curtains.
CMS lists it as corrected on August 13, 2024.
Citation K0914. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
CMS lists it as corrected on August 13, 2024.
Owners and managers
CMS lists these owners and managers for this home. Names are as CMS writes them.
- CROSBY SENIOR SERVICES5% or greater direct ownership interest · no percentage provided · since 11/09/2022
- CUYUNA REGIONAL MEDICAL CENTER5% or greater direct ownership interest · no percentage provided · since 11/09/2022
- PRESBYTERIAN HOMES HOUSING AND ASSISTED LIVING, INC.5% or greater direct ownership interest · no percentage provided · since 11/09/2022
- CUYUNA REGIONAL MEDICAL CENTEROperational/managerial control · not applicable · since 05/17/2023
- PHS MANAGEMENT, LLCOperational/managerial control · not applicable · since 05/17/2023
- PRESBYTERIAN HOMES HOUSING AND ASSISTED LIVING, INC.Operational/managerial control · not applicable · since 01/02/2025
- BERG, KATIEOperational/managerial control · not applicable · since 01/02/2025
- BLANK, KIMBERLYOperational/managerial control · not applicable · since 01/02/2025
- GRAMS, JENNIFEROperational/managerial control · not applicable · since 01/08/2025
- HART, AMYOperational/managerial control · not applicable · since 01/02/2025
- LARSON, DUANEOperational/managerial control · not applicable · since 01/02/2025
- LINDH, DANIELOperational/managerial control · not applicable · since 01/02/2025
- MEYER, MARKOperational/managerial control · not applicable · since 01/02/2025
Questions
When was Heartwood last inspected?
CMS lists August 19, 2026 as the date of its most recent standard health inspection.
How many citations (violations) does Heartwood have?
CMS lists 7 health citations since August 7, 2024. CMS also calls these deficiencies.
Has Heartwood been fined?
CMS lists no fines for this home in the past three years.
What is the CMS star rating of Heartwood?
Its CMS overall star rating is 5 of 5.
Is Heartwood a Special Focus Facility?
No. CMS does not list it as a Special Focus Facility or a candidate.