Charter House INC
211 Northwest Second Street, Rochester, MN 55901
Charter House INC is a nursing home in Rochester, Minnesota. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.
CMS star ratings
- 4 of 5CMS overall star rating
- 4 of 5CMS health inspection star rating
- 4 of 5CMS staffing star rating
- 4 of 5CMS quality measures star rating
Facts from CMS
- Phone
- (507) 266-7862
- Last standard health inspection
- December 31, 2025 (10 months ago)
- Certified beds
- 32
- Residents per day, on average
- 10.4
- Ownership type
- Non profit - Corporation
- Legal business name
- Charterhouse INC
- Chain
- Not listed by CMS
- Takes part in
- Medicare
Fewer health citations than the Minnesota average (10 vs 23).
Inspections, fines and changes
This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.
CMS update of October 28, 2026
Star rating
The CMS overall star rating changed from 5 of 5 to 4 of 5.
Star rating
The CMS staffing star rating changed from 5 of 5 to 4 of 5.
Star rating
The CMS quality measures star rating changed from 5 of 5 to 4 of 5.
CMS update of July 29, 2026
Star rating
The CMS health inspection star rating changed from 5 of 5 to 4 of 5.
Star rating
The CMS staffing star rating changed from 4 of 5 to 5 of 5.
Star rating
The CMS quality measures star rating changed from 4 of 5 to 5 of 5.
1 citation
Health inspection on May 19, 2026
CMS lists this as a complaint inspection.
Citation F0755. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
CMS lists it as corrected on June 29, 2026.
CMS update of April 29, 2026
Star rating
The CMS staffing star rating changed from 5 of 5 to 4 of 5.
Staffing
Total nurse staffing reported to CMS went from 8.9 to 8.0 hours per resident per day.
CMS update of February 25, 2026
Star rating
The CMS health inspection star rating changed from 4 of 5 to 5 of 5.
3 citations
Fire safety inspection on December 31, 2025
CMS lists this as a standard inspection.
Citation K0353. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Inspect, test, and maintain automatic sprinkler systems.
CMS lists it as corrected on January 31, 2026.
CMS has cited this home for K0353 2 times since 2024.
Citation K0761. Severity C: potential for minimal harm, widespread.
The rule CMS cited:
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
CMS lists it as corrected on March 31, 2026.
CMS has cited this home for K0761 2 times since 2024.
Citation K0914. Severity C: potential for minimal harm, widespread.
The rule CMS cited:
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
CMS lists it as corrected on March 31, 2026.
CMS has cited this home for K0914 2 times since 2024.
CMS update of November 20, 2025
Staffing
Total nurse staffing reported to CMS went from 9.5 to 8.4 hours per resident per day.
CMS update of June 25, 2025
Star rating
The CMS overall star rating changed from 4 of 5 to 5 of 5.
Star rating
The CMS health inspection star rating changed from 3 of 5 to 4 of 5.
CMS update of April 30, 2025
Staffing
Total nurse staffing reported to CMS went from 12.0 to 9.4 hours per resident per day.
CMS update of February 26, 2025
Staffing
Total nurse staffing reported to CMS went from 14.2 to 12.0 hours per resident per day.
CMS update of October 30, 2024
Star rating
The CMS overall star rating changed from 5 of 5 to 4 of 5.
Star rating
The CMS quality measures star rating changed from 5 of 5 to 4 of 5.
2 citations
Health inspection on October 16, 2024
CMS lists this as a standard inspection.
Citation F0880. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on November 22, 2024.
CMS has cited this home for F0880 2 times since 2023.
Citation F0883. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Develop and implement policies and procedures for flu and pneumonia vaccinations.
CMS lists it as corrected on November 22, 2024.
6 citations
Fire safety inspection on October 16, 2024
CMS lists this as a standard inspection.
Citation K0345. Severity C: potential for minimal harm, widespread.
The rule CMS cited:
Have approved installation, maintenance and testing program for fire alarm systems.
CMS lists it as corrected on November 29, 2024.
Citation K0353. Severity C: potential for minimal harm, widespread.
The rule CMS cited:
Inspect, test, and maintain automatic sprinkler systems.
CMS lists it as corrected on November 29, 2024.
Citation K0355. Severity C: potential for minimal harm, widespread.
The rule CMS cited:
Properly select, install, inspect, or maintain portable fire extinguishes.
CMS lists it as corrected on November 29, 2024.
Citation K0761. Severity C: potential for minimal harm, widespread.
The rule CMS cited:
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
CMS lists it as corrected on November 29, 2024.
Citation K0914. Severity C: potential for minimal harm, widespread.
The rule CMS cited:
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
CMS lists it as corrected on November 29, 2024.
Citation K0918. Severity C: potential for minimal harm, widespread.
The rule CMS cited:
Have generator or other power source capable of supplying service within 10 seconds.
CMS lists it as corrected on November 29, 2024.
3 citations
Health inspection on August 29, 2024
CMS lists this as a complaint inspection.
Citation F0609. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
CMS lists it as corrected on September 30, 2024.
Citation F0610. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Respond appropriately to all alleged violations.
CMS lists it as corrected on September 30, 2024.
Citation F0607. Severity C: potential for minimal harm, widespread.
The rule CMS cited:
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
CMS lists it as corrected on September 30, 2024.
CMS update of August 29, 2024
Fine
CMS changed the fine from April 7, 2022 from $32,020 to $32,740.
CMS update of July 31, 2024
Star rating
The CMS overall star rating changed from 3 of 5 to 5 of 5.
Star rating
The CMS staffing star rating changed from 1 of 5 to 5 of 5. CMS changed how it scores this rating for many homes at once.
Fine
CMS changed the fine from February 12, 2024 from $13,575 to $8,824.
CMS update of June 26, 2024
Star rating
The CMS overall star rating changed from 2 of 5 to 3 of 5.
Star rating
The CMS health inspection star rating changed from 2 of 5 to 3 of 5.
Fine
CMS changed the fine from April 7, 2022 from $30,100 to $32,020.
CMS update of February 29, 2024
Star rating
The CMS overall star rating changed from 3 of 5 to 2 of 5.
Star rating
The CMS health inspection star rating changed from 3 of 5 to 2 of 5.
Name
CMS lists a new name for this home. It was CHARTER HOUSE.
1 citation
Health inspection on February 12, 2024
CMS lists this as a complaint inspection.
Severity G is the second-highest of CMS's four levels. It means a resident was harmed.
62 of 337 Minnesota homes (18%) got a citation at the actual harm level in 2024.
Citation F0689. Severity G: actual harm, isolated.
The rule CMS cited:
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
CMS lists it as corrected on February 9, 2024.
Fine
February 12, 2024 (2 years ago)
CMS fine of $8,824 on February 12, 2024.
CMS update of January 31, 2024
Star rating
The CMS overall star rating changed from 4 of 5 to 3 of 5.
Star rating
The CMS staffing star rating changed from 4 of 5 to 1 of 5.
Staffing
Total nurse staffing reported to CMS went from 17.8 to 7.7 hours per resident per day.
3 citations
Health inspection on November 16, 2023
CMS lists this as a standard inspection.
Citation F0554. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Allow residents to self-administer drugs if determined clinically appropriate.
CMS lists it as corrected on January 2, 2024.
Citation F0604. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
CMS lists it as corrected on January 2, 2024.
Citation F0880. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on January 2, 2024.
Owners and managers
CMS lists these owners and managers for this home. Names are as CMS writes them.
- LIFE CARE SERVICES LLCOperational/managerial control · not applicable · since 02/01/2025
- MAYO CLINICOperational/managerial control · not applicable · since 07/01/1981
- VERDOORN, BRANDONOperational/managerial control · not applicable · since 01/01/2024
- VOLL, BRITTNEYOperational/managerial control · not applicable · since 01/01/2025
Questions
When was Charter House INC last inspected?
CMS lists December 31, 2025 as the date of its most recent standard health inspection.
How many citations (violations) does Charter House INC have?
CMS lists 10 health citations since November 16, 2023. CMS also calls these deficiencies.
Has Charter House INC been fined?
CMS lists 1 fine in the past three years, $8,824 in total.
What is the CMS star rating of Charter House INC?
Its CMS overall star rating is 4 of 5.
Is Charter House INC a Special Focus Facility?
No. CMS does not list it as a Special Focus Facility or a candidate.