Nursing Home Alerts

Willowcreek Wellness & Rehabilitation

250 New Florissant Road South, Florissant, MO 63031

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Willowcreek Wellness & Rehabilitation is a nursing home in Florissant, Missouri. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

At a glance

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

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One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.

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CMS flags

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 8, 2026

    • Fine

      CMS changed the fine from February 5, 2026 from $26,685 to $17,345.

  2. Health inspection on August 14, 2026

    2 citations

    CMS lists this as a complaint inspection.

    Show the 2 citations
    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on September 8, 2026.

    • Citation F0584. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on September 8, 2026.

      CMS has cited this home for F0584 4 times since 2020.

    See this home on CMS Care Compare

  3. CMS update of July 29, 2026

    • CMS abuse icon

      CMS removed its abuse icon from this home.

  4. Health inspection on May 27, 2026

    1 citation

    CMS lists this as a complaint inspection.

    Show the 1 citation
    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS has cited this home for F0609 2 times since 2025.

    See this home on CMS Care Compare

  5. CMS update of April 29, 2026

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

    • Fine

      CMS changed the fine from March 4, 2025 from $73,075 to $47,499.

    • Fine

      CMS changed the fine from June 20, 2025 from $24,845 to $16,149.

  6. Health inspection on March 18, 2026

    1 citation

    CMS lists this as a complaint inspection.

    Show the 1 citation
    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on March 19, 2026.

      CMS has cited this home for F0842 2 times since 2024.

    See this home on CMS Care Compare

  7. Health inspection on March 13, 2026

    1 citation

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    39 of 486 Missouri homes (8%) got a citation at the immediate jeopardy level in 2026.

    Show the 1 citation
    • Citation F0684. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS has cited this home for F0684 8 times since 2020.

    See this home on CMS Care Compare

  8. Health inspection on March 5, 2026

    2 citations

    CMS lists this as a complaint inspection.

    Show the 2 citations
    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on March 6, 2026.

      CMS has cited this home for F0580 3 times since 2022.

    • Citation F0760. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on March 6, 2026.

      CMS has cited this home for F0760 3 times since 2022.

    See this home on CMS Care Compare

  9. CMS update of February 25, 2026

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  10. Health inspection on February 5, 2026

    5 citations

    CMS lists this as a complaint inspection.

    CMS fine of $17,345 on February 5, 2026.

    Show the 5 citations
    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on March 6, 2026.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on February 13, 2026.

      CMS has cited this home for F0677 3 times since 2020.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on February 13, 2026.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on February 13, 2026.

      CMS has cited this home for F0686 2 times since 2024.

    • Citation F0760. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on March 6, 2026.

    See this home on CMS Care Compare

  11. Health inspection on January 7, 2026

    1 citation

    CMS lists this as a complaint inspection.

    Show the 1 citation
    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on January 8, 2026.

      CMS has cited this home for F0658 3 times since 2020.

    See this home on CMS Care Compare

  12. CMS update of November 20, 2025

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

    • Special Focus Facility

      CMS now lists this home as a Special Focus Facility candidate.

  13. Health inspection on November 18, 2025

    2 citations

    CMS lists this as a complaint inspection.

    Show the 2 citations
    • Citation F0697. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate pain management for a resident who requires such services.

      CMS lists it as corrected on November 28, 2025.

    • Citation F0740. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

      CMS lists it as corrected on November 28, 2025.

      CMS has cited this home for F0740 2 times since 2025.

    See this home on CMS Care Compare

  14. CMS update of September 24, 2025

    • Changed ownership in the last 12 months

      CMS no longer shows a change of ownership in the past 12 months.

  15. CMS update of July 30, 2025

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

    • Ownership

      CMS lists this home under a new chain.

  16. CMS update of June 25, 2025

    • CMS abuse icon

      CMS added its abuse icon to this home.

    • Health citation

      CMS removed citation F0623 from the health inspection on August 14, 2024.

  17. Health inspection on June 20, 2025

    3 citations

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    65 of 486 Missouri homes (13%) got a citation at the immediate jeopardy level in 2025.

    CMS fine of $16,149 on June 20, 2025.

    Show the 3 citations
    • Citation F0600. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on July 14, 2025.

      CMS has cited this home for F0600 2 times since 2025.

    • Citation F0684. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on July 14, 2025.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on July 14, 2025.

      CMS has cited this home for F0880 3 times since 2020.

    See this home on CMS Care Compare

  18. CMS update of May 28, 2025

    • Changed ownership in the last 12 months

      CMS records show a change of ownership in the past 12 months.

    • Name

      CMS lists a new legal business name for this home.

    • Ownership

      CMS no longer lists a chain for this home.

    • Health citation

      CMS removed citation F0658 from the health inspection on October 3, 2024.

  19. Health inspection on May 13, 2025

    2 citations

    CMS lists this as a complaint inspection.

    Show the 2 citations
    • Citation F0585. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

      CMS lists it as corrected on May 16, 2025.

      CMS has cited this home for F0585 2 times since 2022.

    • Citation F0610. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on May 16, 2025.

    See this home on CMS Care Compare

  20. CMS update of April 30, 2025

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

  21. March 7, 2025

    Payment stopped

    CMS stopped payment for new admissions from March 7, 2025, for 35 days.

    See this home on CMS Care Compare

  22. Health inspection on March 4, 2025

    6 citations

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    65 of 486 Missouri homes (13%) got a citation at the immediate jeopardy level in 2025.

    CMS fine of $47,499 on March 4, 2025.

    Show the 6 citations
    • Citation F0600. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on March 5, 2025.

    • Citation F0740. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

      CMS lists it as corrected on March 5, 2025.

    • Citation F0565. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to organize and participate in resident/family groups in the facility.

      CMS lists it as corrected on March 5, 2025.

    • Citation F0865. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have a plan that describes the process for conducting QAPI and QAA activities.

      CMS lists it as corrected on March 5, 2025.

    • Citation F0607. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement policies and procedures to prevent abuse, neglect, and theft.

      CMS lists it as corrected on April 11, 2025.

      CMS has cited this home for F0607 2 times since 2022.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on April 11, 2025.

    See this home on CMS Care Compare

  23. CMS update of December 20, 2024

    • Name

      CMS lists a new legal business name for this home.

    • Health citation

      CMS changed citation F0684 from severity D to G. It is from the health inspection on August 14, 2024. Severity G: actual harm, isolated.

  24. November 14, 2024

    Payment stopped

    CMS stopped payment for new admissions from November 14, 2024, for 6 days.

    See this home on CMS Care Compare

  25. Health inspection on October 22, 2024

    2 citations

    CMS lists this as a complaint inspection.

    Show the 2 citations
    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on November 8, 2024.

    • Citation F0692. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on November 20, 2024.

      CMS has cited this home for F0692 3 times since 2022.

    See this home on CMS Care Compare

  26. Health inspection on October 3, 2024

    2 citations

    CMS lists this as a complaint inspection.

    Show the 2 citations
    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on November 8, 2024.

    • Citation F0808. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

      CMS lists it as corrected on November 8, 2024.

      CMS has cited this home for F0808 2 times since 2024.

    See this home on CMS Care Compare

  27. CMS update of August 29, 2024

    • Name

      CMS lists a new name for this home. It was CRYSTAL CREEK HEALTH AND REHABILITATION CENTER.

  28. Health inspection on August 14, 2024

    18 citations

    CMS lists this as a standard inspection and a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    89 of 486 Missouri homes (18%) got a citation at the actual harm level in 2024.

    Show the 18 citations
    • Citation F0684. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on November 8, 2024.

    • Citation F0568. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

      CMS lists it as corrected on October 3, 2024.

    • Citation F0842. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on November 8, 2024.

    • Citation F0584. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on October 3, 2024.

    • Citation F0693. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on October 3, 2024.

    • Citation F0698. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on November 8, 2024.

      CMS has cited this home for F0698 3 times since 2020.

    • Citation F0700. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

      CMS lists it as corrected on November 20, 2024.

    • Citation F0809. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

      CMS lists it as corrected on October 3, 2024.

    • Citation F0554. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Allow residents to self-administer drugs if determined clinically appropriate.

      CMS lists it as corrected on October 3, 2024.

      CMS has cited this home for F0554 2 times since 2022.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on October 3, 2024.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on November 8, 2024.

    • Citation F0688. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

      CMS lists it as corrected on October 3, 2024.

      CMS has cited this home for F0688 2 times since 2020.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on November 8, 2024.

      CMS has cited this home for F0689 3 times since 2020.

    • Citation F0691. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

      CMS lists it as corrected on November 8, 2024.

    • Citation F0692. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on November 20, 2024.

    • Citation F0808. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

      CMS lists it as corrected on November 8, 2024.

    • Citation F0810. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide special eating equipment and utensils for residents who need them and appropriate assistance.

      CMS lists it as corrected on October 3, 2024.

    • Citation F0623. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

      CMS lists it as corrected on October 3, 2024.

    See this home on CMS Care Compare

  29. Fire safety inspection on August 14, 2024

    10 citations

    CMS lists this as a standard inspection.

    Show the 10 citations
    • Citation K0291. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install emergency lighting that can last at least 1 1/2 hours.

      CMS lists it as corrected on September 25, 2024.

    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on September 25, 2024.

      CMS has cited this home for K0345 2 times since 2022.

    • Citation K0761. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: To conduct inspection, testing and maintenance of fire doors by qualified individuals.

      CMS lists it as corrected on January 11, 2025.

    • Citation K0914. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

      CMS lists it as corrected on November 8, 2024.

      CMS has cited this home for K0914 2 times since 2020.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on September 25, 2024.

      CMS has cited this home for K0918 3 times since 2020.

    • Citation K0211. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on November 8, 2024.

      CMS has cited this home for K0211 2 times since 2022.

    • Citation K0223. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

      CMS lists it as corrected on January 11, 2025.

    • Citation K0362. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

      CMS lists it as corrected on September 25, 2024.

    • Citation K0363. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on January 11, 2025.

    • Citation K0372. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on September 25, 2024.

      CMS has cited this home for K0372 2 times since 2022.

    See this home on CMS Care Compare

  30. CMS update of July 31, 2024

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 5 of 5.

  31. CMS update of May 29, 2024

    • Fine

      CMS changed the fine from February 3, 2023 from $11,170 to $12,100.

  32. CMS update of January 31, 2024

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  33. Health inspection on February 2, 2022

    23 citations

    CMS lists this as a standard inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    12 of 486 Missouri homes (2%) got a citation at the immediate jeopardy level in 2022.

    Show the 23 citations
    • Citation F0803. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

      CMS lists it as corrected on March 14, 2022.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on March 14, 2022.

      CMS has cited this home for F0812 2 times since 2020.

    • Citation F0567. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to manage his or her financial affairs.

      CMS lists it as corrected on March 14, 2022.

    • Citation F0584. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on April 1, 2022.

    • Citation F0607. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Develop and implement policies and procedures to prevent abuse, neglect, and theft.

      CMS lists it as corrected on March 14, 2022.

    • Citation F0658. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on May 23, 2022.

    • Citation F0689. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on May 23, 2022.

    • Citation F0727. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

      CMS lists it as corrected on March 14, 2022.

    • Citation F0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on March 14, 2022.

      CMS has cited this home for F0761 2 times since 2020.

    • Citation F0804. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

      CMS lists it as corrected on May 24, 2022.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on March 14, 2022.

    • Citation F0924. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Put firmly secured handrails on each side of hallways.

      CMS lists it as corrected on March 14, 2022.

    • Citation F0554. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Allow residents to self-administer drugs if determined clinically appropriate.

      CMS lists it as corrected on March 14, 2022.

    • Citation F0561. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

      CMS lists it as corrected on March 14, 2022.

    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on March 14, 2022.

    • Citation F0585. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

      CMS lists it as corrected on March 14, 2022.

    • Citation F0586. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials.

      CMS lists it as corrected on March 14, 2022.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on March 14, 2022.

    • Citation F0692. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on March 14, 2022.

    • Citation F0698. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on March 14, 2022.

    • Citation F0755. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on March 14, 2022.

    • Citation F0759. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on March 14, 2022.

      CMS has cited this home for F0759 2 times since 2020.

    • Citation F0760. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on March 14, 2022.

    See this home on CMS Care Compare

  34. Fire safety inspection on February 2, 2022

    8 citations

    CMS lists this as a standard inspection.

    Show the 8 citations
    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on March 14, 2022.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on March 4, 2023.

    • Citation K0211. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on March 14, 2022.

    • Citation K0222. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

      CMS lists it as corrected on April 1, 2022.

    • Citation K0372. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on March 14, 2022.

    • Citation K0511. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have properly installed electrical wiring and gas equipment.

      CMS lists it as corrected on March 14, 2022.

    • Citation K0741. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

      CMS lists it as corrected on March 14, 2022.

      CMS has cited this home for K0741 2 times since 2020.

    • Citation K0923. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have proper medical gas storage and administration areas.

      CMS lists it as corrected on March 14, 2022.

      CMS has cited this home for K0923 2 times since 2020.

    See this home on CMS Care Compare

  35. Health inspection on February 5, 2020

    23 citations

    CMS lists this as a standard inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    9 of 486 Missouri homes (2%) got a citation at the actual harm level in 2020.

    Show the 23 citations
    • Citation F0684. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on March 16, 2020.

    • Citation F0558. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Reasonably accommodate the needs and preferences of each resident.

      CMS lists it as corrected on March 16, 2020.

    • Citation F0569. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

      CMS lists it as corrected on March 16, 2020.

    • Citation F0576. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure residents have reasonable access to and privacy in their use of communication methods.

      CMS lists it as corrected on March 16, 2020.

    • Citation F0584. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on March 16, 2020.

    • Citation F0658. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on March 16, 2020.

    • Citation F0677. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on March 16, 2020.

    • Citation F0679. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide activities to meet all resident's needs.

      CMS lists it as corrected on March 16, 2020.

    • Citation F0689. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on March 16, 2020.

    • Citation F0690. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on March 16, 2020.

    • Citation F0698. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on March 16, 2020.

    • Citation F0730. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Observe each nurse aide's job performance and give regular training.

      CMS lists it as corrected on March 16, 2020.

    • Citation F0756. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

      CMS lists it as corrected on March 16, 2020.

    • Citation F0758. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on March 16, 2020.

    • Citation F0759. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on March 16, 2020.

    • Citation F0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on March 16, 2020.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on March 16, 2020.

    • Citation F0814. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Dispose of garbage and refuse properly.

      CMS lists it as corrected on March 16, 2020.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on March 16, 2020.

    • Citation F0604. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

      CMS lists it as corrected on March 16, 2020.

    • Citation F0688. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

      CMS lists it as corrected on March 16, 2020.

    • Citation F0790. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide routine and 24-hour emergency dental care for each resident.

      CMS lists it as corrected on March 16, 2020.

    • Citation F0849. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

      CMS lists it as corrected on March 16, 2020.

    See this home on CMS Care Compare

  36. Fire safety inspection on February 5, 2020

    6 citations

    CMS lists this as a standard inspection.

    Show the 6 citations
    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on March 16, 2020.

    • Citation K0914. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

      CMS lists it as corrected on March 16, 2020.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on March 16, 2020.

    • Citation K0374. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install smoke barrier doors that can resist smoke for at least 20 minutes.

      CMS lists it as corrected on March 16, 2020.

    • Citation K0741. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

      CMS lists it as corrected on March 16, 2020.

    • Citation K0923. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have proper medical gas storage and administration areas.

      CMS lists it as corrected on March 16, 2020.

    See this home on CMS Care Compare

CMS star ratings

Facts from CMS

Phone
(314) 838-2211
Last standard health inspection
August 14, 2024 (2 years ago)
Certified beds
158
Residents per day, on average
108
Ownership type
For profit - Limited Liability company
Legal business name
Willowcreek Wellness & Rehabilitation LLC
Chain
Opco Skilled Management
Takes part in
Medicare and Medicaid

More health citations than the Missouri average (94 vs 36).

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Show 3 more
  • STERNSHEIN, JENNIFER5% or greater indirect ownership interest · no percentage provided · since 07/30/2024
  • AMIN, IQBALOperational/managerial control · not applicable · since 07/30/2024
  • ULRICH, AMBEROperational/managerial control · not applicable · since 07/30/2024

Questions

When was Willowcreek Wellness & Rehabilitation last inspected?

CMS lists August 14, 2024 as the date of its most recent standard health inspection.

How many citations (violations) does Willowcreek Wellness & Rehabilitation have?

CMS lists 94 health citations since February 5, 2020. CMS also calls these deficiencies.

Has Willowcreek Wellness & Rehabilitation been fined?

CMS lists 3 fines in the past three years, $80,993 in total.

What is the CMS star rating of Willowcreek Wellness & Rehabilitation?

Its CMS overall star rating is 1 of 5.

Is Willowcreek Wellness & Rehabilitation a Special Focus Facility?

Yes. CMS lists it as a Special Focus Facility candidate.

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