Nursing Home Alerts

Windsor Estates of St Charles

2150 West Randolph Street, Saint Charles, MO 63301

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Windsor Estates of St Charles is a nursing home in Saint Charles, Missouri. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(636) 946-4966
Last standard health inspection
March 21, 2024 (2 years ago)
Certified beds
81
Residents per day, on average
72.1
Ownership type
For profit - Limited Liability company
Legal business name
St Charles Opco LLC
Chain
Tutera Senior Living & Health Care
Takes part in
Medicare and Medicaid

More health citations than the Missouri average (78 vs 36).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 8, 2026

    • Fine

      CMS changed the fine from December 15, 2025 from $86,190 to $56,024.

  2. CMS update of July 29, 2026

    • CMS abuse icon

      CMS added its abuse icon to this home.

  3. Payment stopped

    July 1, 2026 (4 months ago)

    CMS stopped payment for new admissions from July 1, 2026, for 6 days.

    See this home on CMS Care Compare

  4. 1 citation

    Health inspection on June 29, 2026

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    64 of 486 Missouri homes (13%) got a citation at the actual harm level in 2026.

    • Citation F0755. Severity G: actual harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on July 7, 2026.

      CMS has cited this home for F0755 2 times since 2022.

    See this home on CMS Care Compare

  5. 6 citations

    Health inspection on May 19, 2026

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    39 of 486 Missouri homes (8%) got a citation at the immediate jeopardy level in 2026.

    • Citation F0600. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on July 7, 2026.

    • Citation F0684. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on July 7, 2026.

      CMS has cited this home for F0684 3 times since 2022.

    • Citation F0584. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on July 7, 2026.

      CMS has cited this home for F0584 4 times since 2019.

    • Citation F0658. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on July 7, 2026.

      CMS has cited this home for F0658 5 times since 2019.

    • Citation F0677. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on July 7, 2026.

      CMS has cited this home for F0677 6 times since 2022.

    • Citation F0689. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on July 7, 2026.

      CMS has cited this home for F0689 8 times since 2022.

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  6. Fine

    May 19, 2026 (5 months ago)

    CMS fine of $159,597 on May 19, 2026.

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  7. CMS update of April 29, 2026

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5.

    • Fine

      CMS changed the fine from May 2, 2025 from $19,115 to $12,425.

    • Fine

      CMS changed the fine from August 7, 2025 from $64,090 to $41,659.

  8. 1 citation

    Health inspection on April 1, 2026

    CMS lists this as a complaint inspection.

    • Citation F0569. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

      CMS lists it as corrected on June 4, 2026.

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  9. 2 citations

    Health inspection on December 15, 2025

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    104 of 486 Missouri homes (21%) got a citation at the actual harm level in 2025.

    • Citation F0684. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on January 19, 2026.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on January 19, 2026.

    See this home on CMS Care Compare

  10. Fine

    December 15, 2025 (10 months ago)

    CMS fine of $56,024 on December 15, 2025.

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  11. CMS update of November 20, 2025

    • Health citation

      CMS changed citation F0638 from severity D to E. It is from the health inspection on July 13, 2022. Severity E: potential for more than minimal harm, pattern.

    • Health citation

      CMS changed citation F0658 from severity D to E. It is from the health inspection on January 18, 2023. Severity E: potential for more than minimal harm, pattern.

  12. 1 citation

    Health inspection on September 3, 2025

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    104 of 486 Missouri homes (21%) got a citation at the actual harm level in 2025.

    • Citation F0686. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on October 1, 2025.

      CMS has cited this home for F0686 4 times since 2019.

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  13. 4 citations

    Health inspection on August 7, 2025

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    104 of 486 Missouri homes (21%) got a citation at the actual harm level in 2025.

    • Citation F0686. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on October 1, 2025.

    • Citation F0677. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on October 1, 2025.

    • Citation F0804. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

      CMS lists it as corrected on August 27, 2025.

      CMS has cited this home for F0804 2 times since 2022.

    • Citation F0584. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on August 27, 2025.

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  14. Fine

    August 7, 2025 (1 year ago)

    CMS fine of $41,659 on August 7, 2025.

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  15. 1 citation

    Health inspection on June 10, 2025

    CMS lists this as a complaint inspection.

    • Citation F0677. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on June 12, 2025.

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  16. Payment stopped

    June 6, 2025 (1 year ago)

    CMS stopped payment for new admissions from June 6, 2025, for 6 days.

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  17. 5 citations

    Health inspection on May 2, 2025

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    104 of 486 Missouri homes (21%) got a citation at the actual harm level in 2025.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on May 21, 2025.

    • Citation F0801. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

      CMS lists it as corrected on May 21, 2025.

      CMS has cited this home for F0801 2 times since 2024.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on May 21, 2025.

      CMS has cited this home for F0812 2 times since 2019.

    • Citation F0677. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on June 12, 2025.

    • Citation F0908. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Keep all essential equipment working safely.

      CMS lists it as corrected on May 21, 2025.

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  18. Fine

    May 2, 2025 (1 year ago)

    CMS fine of $12,425 on May 2, 2025.

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  19. CMS update of April 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

  20. 1 citation

    Health inspection on March 4, 2025

    CMS lists this as a complaint inspection.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on March 19, 2025.

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  21. CMS update of February 26, 2025

    • Staffing

      Total nurse staffing reported to CMS went from 3.3 to 2.8 hours per resident per day.

  22. 1 citation

    Health inspection on February 21, 2025

    CMS lists this as a complaint inspection.

    • Citation F0919. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Make sure that a working call system is available in each resident's bathroom and bathing area.

      CMS lists it as corrected on March 3, 2025.

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  23. CMS update of December 20, 2024

    • Special Focus Facility

      CMS no longer lists this home as a Special Focus Facility candidate.

    • Fine

      CMS changed the fine from October 3, 2023 from $113,220 to $73,593.

  24. CMS update of October 30, 2024

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5.

    • Staffing

      Total nurse staffing reported to CMS went from 4.2 to 3.3 hours per resident per day.

  25. CMS update of September 26, 2024

    • Special Focus Facility

      CMS now lists this home as a Special Focus Facility candidate.

    • Changed ownership in the last 12 months

      CMS no longer shows a change of ownership in the past 12 months.

  26. 1 citation

    Health inspection on September 18, 2024

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    89 of 486 Missouri homes (18%) got a citation at the actual harm level in 2024.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on October 10, 2024.

    See this home on CMS Care Compare

  27. CMS update of July 31, 2024

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

    • Special Focus Facility

      CMS no longer lists this home as a Special Focus Facility candidate.

    • Name

      CMS lists a new legal business name for this home.

    • Ownership

      CMS lists this home under a new chain.

  28. 1 citation

    Health inspection on July 30, 2024

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    89 of 486 Missouri homes (18%) got a citation at the actual harm level in 2024.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on July 18, 2024.

    See this home on CMS Care Compare

  29. 1 citation

    Health inspection on July 17, 2024

    CMS lists this as a complaint inspection.

    • Citation F0620. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

      CMS lists it as corrected on August 12, 2024.

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  30. CMS update of June 26, 2024

    • Changed ownership in the last 12 months

      CMS records show a change of ownership in the past 12 months.

  31. CMS update of April 25, 2024

    • Star rating

      The CMS quality measures star rating changed from 1 of 5 to 2 of 5.

    • Fine

      CMS changed the fine from August 21, 2023 from $1,748 to $1,764.

  32. 7 citations

    Health inspection on March 21, 2024

    CMS lists this as a standard inspection and a complaint inspection.

    • Citation F0801. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

      CMS lists it as corrected on May 5, 2024.

    • Citation F0554. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Allow residents to self-administer drugs if determined clinically appropriate.

      CMS lists it as corrected on May 5, 2024.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on May 5, 2024.

    • Citation F0610. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on May 5, 2024.

    • Citation F0657. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on May 5, 2024.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on May 5, 2024.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on May 5, 2024.

      CMS has cited this home for F0880 4 times since 2019.

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  33. 8 citations

    Fire safety inspection on March 21, 2024

    CMS lists this as a standard inspection.

    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on May 5, 2024.

      CMS has cited this home for K0345 2 times since 2019.

    • Citation K0352. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Properly install and monitor supervisory attachments on automatic sprinkler systems.

      CMS lists it as corrected on September 21, 2024.

    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on May 5, 2024.

      CMS has cited this home for K0712 3 times since 2019.

    • Citation K0916. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have a battery powered remote alarm panel in a location accessible by operating personnel.

      CMS lists it as corrected on May 5, 2024.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on May 5, 2024.

      CMS has cited this home for K0918 2 times since 2022.

    • Citation K0222. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

      CMS lists it as corrected on September 21, 2024.

    • Citation K0321. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on May 5, 2024.

      CMS has cited this home for K0321 3 times since 2019.

    • Citation K0341. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install a fire alarm system that can be heard throughout the facility.

      CMS lists it as corrected on May 5, 2024.

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  34. Fine

    February 6, 2024 (2 years ago)

    CMS fine of $9,032 on February 6, 2024.

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  35. CMS update of January 31, 2024

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 1 of 5.

    • Staffing

      Total nurse staffing reported to CMS went from 4.3 to 3.3 hours per resident per day.

    • Fine

      CMS changed the fine from July 31, 2023 from $4,839 to $3,145.

  36. 2 citations

    Health inspection on January 3, 2024

    CMS lists this as a complaint inspection.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on January 31, 2024.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on January 31, 2024.

    See this home on CMS Care Compare

  37. CMS update of December 21, 2023

    • CMS abuse icon

      CMS removed its abuse icon from this home.

  38. 1 citation

    Health inspection on November 20, 2023

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    35 of 486 Missouri homes (7%) got a citation at the actual harm level in 2023.

    • Citation F0697. Severity G: actual harm, isolated.

      The rule CMS cited: Provide safe, appropriate pain management for a resident who requires such services.

      CMS lists it as corrected on December 15, 2023.

      CMS has cited this home for F0697 3 times since 2019.

    See this home on CMS Care Compare

  39. 5 citations

    Health inspection on October 3, 2023

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    35 of 486 Missouri homes (7%) got a citation at the actual harm level in 2023.

    • Citation F0686. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on November 15, 2023.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on November 15, 2023.

    • Citation F0697. Severity G: actual harm, isolated.

      The rule CMS cited: Provide safe, appropriate pain management for a resident who requires such services.

      CMS lists it as corrected on December 15, 2023.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on November 15, 2023.

    • Citation F0692. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on November 15, 2023.

    See this home on CMS Care Compare

  40. 1 citation

    Fire safety inspection on October 3, 2023

    CMS lists this as a complaint inspection.

    • Citation K0353. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on November 15, 2023.

      CMS has cited this home for K0353 3 times since 2019.

    See this home on CMS Care Compare

  41. 20 citations

    Health inspection on July 13, 2022

    CMS lists this as a standard inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    11 of 486 Missouri homes (2%) got a citation at the actual harm level in 2022.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on December 6, 2022.

    • Citation F0880. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on October 11, 2022.

    • Citation F0558. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Reasonably accommodate the needs and preferences of each resident.

      CMS lists it as corrected on December 6, 2022.

    • Citation F0584. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on December 6, 2022.

    • Citation F0585. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

      CMS lists it as corrected on October 11, 2022.

    • Citation F0602. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Protect each resident from the wrongful use of the resident's belongings or money.

      CMS lists it as corrected on October 11, 2022.

    • Citation F0638. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Assure that each resident’s assessment is updated at least once every 3 months.

      CMS lists it as corrected on December 6, 2022.

    • Citation F0658. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on December 30, 2022.

    • Citation F0677. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on December 6, 2022.

    • Citation F0679. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide activities to meet all resident's needs.

      CMS lists it as corrected on October 11, 2022.

    • Citation F0755. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on October 11, 2022.

    • Citation F0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on October 11, 2022.

    • Citation F0803. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

      CMS lists it as corrected on December 6, 2022.

    • Citation F0804. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

      CMS lists it as corrected on December 6, 2022.

    • Citation F0924. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Put firmly secured handrails on each side of hallways.

      CMS lists it as corrected on December 6, 2022.

    • Citation F0578. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

      CMS lists it as corrected on October 11, 2022.

      CMS has cited this home for F0578 2 times since 2019.

    • Citation F0637. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Assess the resident when there is a significant change in condition

      CMS lists it as corrected on October 11, 2022.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on December 30, 2022.

    • Citation F0623. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

      CMS lists it as corrected on October 11, 2022.

      CMS has cited this home for F0623 2 times since 2019.

    • Citation F0625. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

      CMS lists it as corrected on October 11, 2022.

    See this home on CMS Care Compare

  42. 20 citations

    Fire safety inspection on July 13, 2022

    CMS lists this as a standard inspection.

    • Citation E0013. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Develop Emergency Preparedness policies and procedures.

      CMS lists it as corrected on October 11, 2022.

    • Citation E0020. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Establish policies and procedures including evacuation.

      CMS lists it as corrected on December 6, 2022.

    • Citation E0026. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Establish roles under a Waiver declared by secretary.

      CMS lists it as corrected on December 6, 2022.

    • Citation K0281. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install proper backup exit lighting.

      CMS lists it as corrected on December 6, 2022.

    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on October 11, 2022.

    • Citation K0355. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on October 11, 2022.

    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on October 11, 2022.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on December 6, 2022.

    • Citation K0920. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on October 11, 2022.

      CMS has cited this home for K0920 2 times since 2019.

    • Citation K0921. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that testing and maintenance of electrical equipment is performed.

      CMS lists it as corrected on December 6, 2022.

    • Citation K0131. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Meet requirements for sections of health care facilities separated by fire resistive construction.

      CMS lists it as corrected on December 6, 2022.

    • Citation K0291. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install emergency lighting that can last at least 1 1/2 hours.

      CMS lists it as corrected on December 6, 2022.

    • Citation K0321. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on October 11, 2022.

    • Citation K0324. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on December 6, 2022.

      CMS has cited this home for K0324 2 times since 2019.

    • Citation K0363. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on October 11, 2022.

    • Citation K0741. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

      CMS lists it as corrected on December 6, 2022.

    • Citation K0919. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Meet requirements for the use of electrical equipment.

      CMS lists it as corrected on October 11, 2022.

    • Citation K0923. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have proper medical gas storage and administration areas.

      CMS lists it as corrected on October 11, 2022.

      CMS has cited this home for K0923 2 times since 2019.

    • Citation K0932. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Meet other general requirements.

      CMS lists it as corrected on December 6, 2022.

    • Citation E0041. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Implement emergency and standby power systems.

      CMS lists it as corrected on October 11, 2022.

    See this home on CMS Care Compare

  43. 17 citations

    Health inspection on August 22, 2019

    CMS lists this as a standard inspection.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on October 1, 2019.

    • Citation F0561. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

      CMS lists it as corrected on October 1, 2019.

    • Citation F0570. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Assure the security of all personal funds of residents deposited with the facility.

      CMS lists it as corrected on October 1, 2019.

    • Citation F0584. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on October 1, 2019.

    • Citation F0658. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on October 1, 2019.

    • Citation F0659. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide care by qualified persons according to each resident's written plan of care.

      CMS lists it as corrected on October 1, 2019.

    • Citation F0686. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on October 1, 2019.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on October 1, 2019.

    • Citation F0883. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Develop and implement policies and procedures for flu and pneumonia vaccinations.

      CMS lists it as corrected on October 1, 2019.

    • Citation F0578. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

      CMS lists it as corrected on October 1, 2019.

    • Citation F0623. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

      CMS lists it as corrected on October 1, 2019.

    • Citation F0661. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

      CMS lists it as corrected on October 1, 2019.

    • Citation F0690. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on October 1, 2019.

    • Citation F0697. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate pain management for a resident who requires such services.

      CMS lists it as corrected on October 1, 2019.

    • Citation F0698. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on October 1, 2019.

    • Citation F0758. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on October 1, 2019.

    • Citation F0814. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Dispose of garbage and refuse properly.

      CMS lists it as corrected on October 1, 2019.

    See this home on CMS Care Compare

  44. 12 citations

    Fire safety inspection on August 22, 2019

    CMS lists this as a standard inspection.

    • Citation E0004. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Develop and maintain an Emergency Preparedness Program (EP).

      CMS lists it as corrected on October 1, 2019.

    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on October 1, 2019.

    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on October 1, 2019.

    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on October 1, 2019.

    • Citation K0920. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on October 1, 2019.

    • Citation K0161. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Use approved construction type or materials.

      CMS lists it as corrected on October 1, 2019.

    • Citation K0211. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on October 1, 2019.

    • Citation K0374. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install smoke barrier doors that can resist smoke for at least 20 minutes.

      CMS lists it as corrected on October 1, 2019.

    • Citation K0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: To conduct inspection, testing and maintenance of fire doors by qualified individuals.

      CMS lists it as corrected on October 1, 2019.

    • Citation K0923. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have proper medical gas storage and administration areas.

      CMS lists it as corrected on October 1, 2019.

    • Citation K0321. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on October 1, 2019.

    • Citation K0324. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on October 1, 2019.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Windsor Estates of St Charles last inspected?

CMS lists March 21, 2024 as the date of its most recent standard health inspection.

How many citations (violations) does Windsor Estates of St Charles have?

CMS lists 78 health citations since August 22, 2019. CMS also calls these deficiencies.

Has Windsor Estates of St Charles been fined?

CMS lists 5 fines in the past three years, $278,737 in total.

What is the CMS star rating of Windsor Estates of St Charles?

Its CMS overall star rating is 1 of 5.

Is Windsor Estates of St Charles a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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