Five Oaks Rehabilitation and Care Center
413 Winecoff School Road, Concord, NC 28027
Five Oaks Rehabilitation and Care Center is a nursing home in Concord, North Carolina. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.
At a glance
- CMS overall star rating2 of 5
- Last standard health inspectionMarch 16, 2026 (7 months ago)
- Health citations since September 14, 202314 (North Carolina average 18)
- Fines in the past three years1, $17,345 in total
- CMS flagsNone listed by CMS
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One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.
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CMS flags
CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.
Inspections, fines and changes
This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.
CMS update of October 28, 2026
Star rating
The CMS staffing star rating changed from 2 of 5 to 3 of 5.
Star rating
The CMS quality measures star rating changed from 3 of 5 to 4 of 5.
CMS update of April 29, 2026
Star rating
The CMS overall star rating changed from 1 of 5 to 2 of 5.
Star rating
The CMS health inspection star rating changed from 1 of 5 to 2 of 5.
Health inspection on March 16, 2026
2 citationsCMS lists this as a standard inspection and a complaint inspection.
Show the 2 citations
Citation F0880. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on March 28, 2026.
CMS has cited this home for F0880 2 times since 2025.
Citation F0761. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
CMS lists it as corrected on March 28, 2026.
CMS has cited this home for F0761 2 times since 2025.
CMS update of February 25, 2026
Star rating
The CMS quality measures star rating changed from 2 of 5 to 3 of 5.
CMS update of November 20, 2025
Star rating
The CMS staffing star rating changed from 1 of 5 to 2 of 5.
Star rating
The CMS quality measures star rating changed from 1 of 5 to 2 of 5.
Fine
CMS changed the fine from March 5, 2025 from $26,685 to $17,345.
CMS update of April 30, 2025
Star rating
The CMS health inspection star rating changed from 2 of 5 to 1 of 5.
Health inspection on March 5, 2025
8 citationsCMS lists this as a standard inspection and a complaint inspection.
Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.
64 of 419 North Carolina homes (15%) got a citation at the immediate jeopardy level in 2025.
CMS fine of $17,345 on March 5, 2025.
Show the 8 citations
Citation F0689. Severity J: immediate jeopardy, isolated.
The rule CMS cited:
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
CMS lists it as corrected on March 25, 2025.
Citation F0686. Severity G: actual harm, isolated.
The rule CMS cited:
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
CMS lists it as corrected on March 25, 2025.
Citation F0697. Severity G: actual harm, isolated.
The rule CMS cited:
Provide safe, appropriate pain management for a resident who requires such services.
CMS lists it as corrected on March 25, 2025.
Citation F0761. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
CMS lists it as corrected on March 25, 2025.
Citation F0582. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
CMS lists it as corrected on March 25, 2025.
Citation F0657. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
CMS lists it as corrected on March 25, 2025.
Citation F0690. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
CMS lists it as corrected on March 25, 2025.
CMS has cited this home for F0690 2 times since 2023.
Citation F0880. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on March 25, 2025.
Fire safety inspection on March 5, 2025
1 citationCMS lists this as a standard inspection.
Show the 1 citation
Citation K0353. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Inspect, test, and maintain automatic sprinkler systems.
CMS lists it as corrected on April 23, 2025.
CMS has cited this home for K0353 2 times since 2023.
CMS update of February 26, 2025
Star rating
The CMS quality measures star rating changed from 2 of 5 to 1 of 5. CMS changed how it scores this rating for many homes at once.
CMS update of October 30, 2024
Star rating
The CMS quality measures star rating changed from 3 of 5 to 2 of 5.
CMS update of June 26, 2024
Star rating
The CMS health inspection star rating changed from 1 of 5 to 2 of 5.
CMS update of April 25, 2024
Star rating
The CMS quality measures star rating changed from 4 of 5 to 3 of 5.
CMS abuse icon
CMS removed its abuse icon from this home.
Health inspection on September 14, 2023
4 citationsCMS lists this as a standard inspection.
Show the 4 citations
Citation F0685. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Assist a resident in gaining access to vision and hearing services.
CMS lists it as corrected on September 27, 2023.
Citation F0690. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
CMS lists it as corrected on September 27, 2023.
Citation F0641. Severity B: potential for minimal harm, pattern.
The rule CMS cited:
Ensure each resident receives an accurate assessment.
CMS lists it as corrected on September 14, 2023.
Citation F0867. Severity B: potential for minimal harm, pattern.
The rule CMS cited:
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
CMS lists it as corrected on September 22, 2023.
Fire safety inspection on September 14, 2023
9 citationsCMS lists this as a standard inspection.
Show the 9 citations
Citation K0211. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Keep aisles, corridors, and exits free of obstruction in case of emergency.
CMS lists it as corrected on January 3, 2024.
Citation K0353. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Inspect, test, and maintain automatic sprinkler systems.
CMS lists it as corrected on January 3, 2024.
Citation K0511. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Have properly installed electrical wiring and gas equipment.
CMS lists it as corrected on January 3, 2024.
Citation K0700. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
CMS lists it as corrected on January 3, 2024.
Citation K0914. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
CMS lists it as corrected on January 3, 2024.
Citation K0293. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Have properly located and lighted "Exit" signs.
CMS lists it as corrected on January 3, 2024.
Citation K0345. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Have approved installation, maintenance and testing program for fire alarm systems.
CMS lists it as corrected on January 3, 2024.
Citation K0521. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
CMS lists it as corrected on January 3, 2024.
Citation K0741. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
CMS lists it as corrected on January 3, 2024.
CMS star ratings
- 2 of 5CMS overall star rating
- 2 of 5CMS health inspection star rating
- 3 of 5CMS staffing star rating
- 4 of 5CMS quality measures star rating
Facts from CMS
- Phone
- (704) 788-2131
- Last standard health inspection
- March 16, 2026 (7 months ago)
- Certified beds
- 160
- Residents per day, on average
- 153.1
- Ownership type
- For profit - Limited Liability company
- Legal business name
- Five Oaks SNF Operations LLC
- Chain
- Venza Care Management
- Takes part in
- Medicare and Medicaid
Fewer health citations than the North Carolina average (14 vs 18).
Owners and managers
CMS lists these owners and managers for this home. Names are as CMS writes them.
- FH SNF OPERATIONS HOLDING LLC5% or greater direct ownership interest · 100% · since 12/31/2021
- CH FH HOLDING LLCIndirect ownership interest · not applicable · since 03/25/2026
- CW FH HOLDINGS LLCIndirect ownership interest · not applicable · since 03/25/2026
- SE SNF ASSOCIATES LLCIndirect ownership interest · not applicable · since 03/25/2026
- SE SNF ASSOCIATES TRUSTIndirect ownership interest · not applicable · since 03/25/2026
Show 9 more
- SE SNF HOLDINGS LLCIndirect ownership interest · not applicable · since 03/25/2026
- SE SNF HOLDINGS TRUSTIndirect ownership interest · not applicable · since 03/25/2026
- FH OPCO MANAGER LLCOperational/managerial control · not applicable · since 12/01/2025
- MELB OPCO MANAGER LLCOperational/managerial control · not applicable · since 12/01/2025
- VERTEX FINANCIAL SERVICES LLCOperational/managerial control · not applicable · since 01/01/2025
- BLAKE, JEFFREYOperational/managerial control · not applicable · since 08/25/2026
- GOODMAN, MENUCHAOperational/managerial control · not applicable · since 12/01/2025
- HALL, GEORGEOperational/managerial control · not applicable · since 12/31/2021
- HALL- THICKMAN, KARENOperational/managerial control · not applicable · since 04/27/2026
Questions
When was Five Oaks Rehabilitation and Care Center last inspected?
CMS lists March 16, 2026 as the date of its most recent standard health inspection.
How many citations (violations) does Five Oaks Rehabilitation and Care Center have?
CMS lists 14 health citations since September 14, 2023. CMS also calls these deficiencies.
Has Five Oaks Rehabilitation and Care Center been fined?
CMS lists 1 fine in the past three years, $17,345 in total.
What is the CMS star rating of Five Oaks Rehabilitation and Care Center?
Its CMS overall star rating is 2 of 5.
Is Five Oaks Rehabilitation and Care Center a Special Focus Facility?
No. CMS does not list it as a Special Focus Facility or a candidate.