Heritage of Bel Air
1203 North 13th Street, Norfolk, NE 68701
Heritage of Bel Air is a nursing home in Norfolk, Nebraska. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.
CMS star ratings
- 5 of 5CMS overall star rating
- 4 of 5CMS health inspection star rating
- 4 of 5CMS staffing star rating
- 5 of 5CMS quality measures star rating
Facts from CMS
- Phone
- (402) 371-4991
- Last standard health inspection
- July 31, 2025 (1 year ago)
- Certified beds
- 112
- Residents per day, on average
- 106.3
- Ownership type
- Non profit - Corporation
- Legal business name
- Vsl Norfolk LLC
- Chain
- Vetter Senior Living
- Takes part in
- Medicare and Medicaid
Fewer health citations than the Nebraska average (11 vs 19).
Inspections, fines and changes
This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.
CMS update of October 8, 2026
Star rating
The CMS overall star rating changed from 4 of 5 to 5 of 5.
Star rating
The CMS health inspection star rating changed from 3 of 5 to 4 of 5.
CMS update of November 20, 2025
Star rating
The CMS overall star rating changed from 5 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS health inspection star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS staffing star rating changed from 5 of 5 to 4 of 5.
4 citations
Health inspection on July 31, 2025
CMS lists this as a standard inspection.
Citation F0812. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
CMS lists it as corrected on September 8, 2025.
Citation F0804. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
CMS lists it as corrected on September 8, 2025.
Citation F0759. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure medication error rates are not 5 percent or greater.
CMS lists it as corrected on September 8, 2025.
Citation F0880. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on September 8, 2025.
CMS has cited this home for F0880 3 times since 2023.
2 citations
Fire safety inspection on July 31, 2025
CMS lists this as a standard inspection.
Citation K0345. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Have approved installation, maintenance and testing program for fire alarm systems.
CMS lists it as corrected on September 8, 2025.
Citation K0353. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Inspect, test, and maintain automatic sprinkler systems.
CMS lists it as corrected on September 8, 2025.
CMS update of July 30, 2025
Star rating
The CMS staffing star rating changed from 4 of 5 to 5 of 5.
CMS update of October 30, 2024
Star rating
The CMS staffing star rating changed from 3 of 5 to 4 of 5.
CMS update of July 31, 2024
Star rating
The CMS overall star rating changed from 4 of 5 to 5 of 5.
Star rating
The CMS staffing star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS quality measures star rating changed from 4 of 5 to 5 of 5.
3 citations
Health inspection on July 30, 2024
CMS lists this as a standard inspection.
Citation F0689. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
CMS lists it as corrected on September 6, 2024.
CMS has cited this home for F0689 2 times since 2023.
Citation F0757. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure each resident’s drug regimen must be free from unnecessary drugs.
CMS lists it as corrected on September 6, 2024.
CMS has cited this home for F0757 2 times since 2023.
Citation F0880. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on September 6, 2024.
3 citations
Fire safety inspection on July 30, 2024
CMS lists this as a standard inspection.
Citation K0211. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Keep aisles, corridors, and exits free of obstruction in case of emergency.
CMS lists it as corrected on September 9, 2024.
Citation K0363. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Install corridor and hallway doors that block smoke.
CMS lists it as corrected on September 9, 2024.
CMS has cited this home for K0363 2 times since 2023.
Citation K0911. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Meet requirements for the installation and maintenance of electrical systems.
CMS lists it as corrected on September 9, 2024.
4 citations
Health inspection on July 25, 2023
CMS lists this as a standard inspection.
Severity G is the second-highest of CMS's four levels. It means a resident was harmed.
6 of 180 Nebraska homes (3%) got a citation at the actual harm level in 2023.
Citation F0689. Severity G: actual harm, isolated.
The rule CMS cited:
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
CMS lists it as corrected on August 22, 2023.
Citation F0684. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
CMS lists it as corrected on August 22, 2023.
Citation F0757. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure each resident’s drug regimen must be free from unnecessary drugs.
CMS lists it as corrected on August 22, 2023.
Citation F0880. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on August 22, 2023.
1 citation
Fire safety inspection on July 25, 2023
CMS lists this as a standard inspection.
Citation K0363. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Install corridor and hallway doors that block smoke.
CMS lists it as corrected on August 21, 2023.
Owners and managers
CMS lists these owners and managers for this home. Names are as CMS writes them.
- VETTER SENIOR LIVING5% or greater direct ownership interest · 100% · since 12/23/2016
- VETTER SENIOR LIVINGOperational/managerial control · not applicable · since 12/23/2016
- VSL VETTER HEALTH SERVICES LLCOperational/managerial control · not applicable · since 07/01/2017
- HIRSCHMAN, BRYONOperational/managerial control · not applicable · since 07/01/2017
- STUHR, BRIANOperational/managerial control · not applicable · since 07/01/2017
- VANEKEREN, GLENNOperational/managerial control · not applicable · since 07/01/2017
- VETTER, ELDORAOperational/managerial control · not applicable · since 07/01/2017
- VETTER, JACKOperational/managerial control · not applicable · since 07/01/2017
- ZAMORA, TRACYOperational/managerial control · not applicable · since 07/01/2017
Questions
When was Heritage of Bel Air last inspected?
CMS lists July 31, 2025 as the date of its most recent standard health inspection.
How many citations (violations) does Heritage of Bel Air have?
CMS lists 11 health citations since July 25, 2023. CMS also calls these deficiencies.
Has Heritage of Bel Air been fined?
CMS lists no fines for this home in the past three years.
What is the CMS star rating of Heritage of Bel Air?
Its CMS overall star rating is 5 of 5.
Is Heritage of Bel Air a Special Focus Facility?
No. CMS does not list it as a Special Focus Facility or a candidate.