Nursing Home Alerts

Emerald Nursing & Rehabilitation Mercy

7410 Mercy Road, Omaha, NE 68124

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Emerald Nursing & Rehabilitation Mercy is a nursing home in Omaha, Nebraska. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(402) 397-1220
Last standard health inspection
March 20, 2025 (1 year ago)
Certified beds
174
Residents per day, on average
95.4
Ownership type
For profit - Limited Liability company
Legal business name
Mercy Care Center LLC
Chain
Emerald Healthcare
Takes part in
Medicare and Medicaid

More health citations than the Nebraska average (81 vs 19).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Fine

      CMS changed the fine from March 18, 2026 from $289,450 to $324,810.

  2. CMS update of July 29, 2026

    • Fine

      CMS changed the fine from July 28, 2025 from $34,440 to $22,386.

  3. 2 citations

    Health inspection on July 20, 2026

    CMS lists this as a complaint inspection.

    Severity H is the second-highest of CMS's four levels. It means a resident was harmed.

    18 of 180 Nebraska homes (10%) got a citation at the actual harm level in 2026.

    • Citation F0686. Severity H: actual harm, pattern.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on August 6, 2026.

      CMS has cited this home for F0686 5 times since 2025.

    • Citation F0693. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on August 6, 2026.

      CMS has cited this home for F0693 3 times since 2026.

    See this home on CMS Care Compare

  4. 9 citations

    Health inspection on June 16, 2026

    CMS lists this as a complaint inspection.

    Severity H is the second-highest of CMS's four levels. It means a resident was harmed.

    18 of 180 Nebraska homes (10%) got a citation at the actual harm level in 2026.

    • Citation F0686. Severity H: actual harm, pattern.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on August 6, 2026.

    • Citation F0835. Severity H: actual harm, pattern.

      The rule CMS cited: Administer the facility in a manner that enables it to use its resources effectively and efficiently.

      CMS lists it as corrected on August 6, 2026.

    • Citation F0867. Severity H: actual harm, pattern.

      The rule CMS cited: Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

      CMS lists it as corrected on August 6, 2026.

    • Citation F0726. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

      CMS lists it as corrected on August 6, 2026.

      CMS has cited this home for F0726 2 times since 2024.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on June 30, 2026.

      CMS has cited this home for F0609 2 times since 2026.

    • Citation F0610. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on June 30, 2026.

      CMS has cited this home for F0610 2 times since 2026.

    • Citation F0657. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on August 6, 2026.

      CMS has cited this home for F0657 2 times since 2026.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on June 30, 2026.

      CMS has cited this home for F0689 6 times since 2024.

    • Citation F0693. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on August 6, 2026.

    See this home on CMS Care Compare

  5. CMS update of May 27, 2026

    • Special Focus Facility

      CMS now lists this home as a Special Focus Facility candidate.

  6. 6 citations

    Health inspection on May 7, 2026

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    18 of 180 Nebraska homes (10%) got a citation at the actual harm level in 2026.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on August 6, 2026.

    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on June 30, 2026.

      CMS has cited this home for F0580 7 times since 2024.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on June 30, 2026.

    • Citation F0693. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on August 6, 2026.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on June 30, 2026.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on August 6, 2026.

      CMS has cited this home for F0880 5 times since 2023.

    See this home on CMS Care Compare

  7. CMS update of April 29, 2026

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5.

  8. 7 citations

    Health inspection on April 9, 2026

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    18 of 180 Nebraska homes (10%) got a citation at the actual harm level in 2026.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on August 6, 2026.

    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on June 30, 2026.

    • Citation F0692. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on June 30, 2026.

      CMS has cited this home for F0692 2 times since 2024.

    • Citation F0697. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate pain management for a resident who requires such services.

      CMS lists it as corrected on June 30, 2026.

    • Citation F0698. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on June 30, 2026.

      CMS has cited this home for F0698 4 times since 2023.

    • Citation F0745. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide medically-related social services to help each resident achieve the highest possible quality of life.

      CMS lists it as corrected on June 30, 2026.

    • Citation F0760. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on June 30, 2026.

      CMS has cited this home for F0760 3 times since 2024.

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  9. Payment stopped

    April 9, 2026 (7 months ago)

    CMS stopped payment for new admissions from April 9, 2026, for 850 days.

    See this home on CMS Care Compare

  10. 2 citations

    Health inspection on March 24, 2026

    CMS lists this as a complaint inspection.

    • Citation F0610. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on June 30, 2026.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    See this home on CMS Care Compare

  11. 8 citations

    Health inspection on March 18, 2026

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    18 of 180 Nebraska homes (10%) got a citation at the actual harm level in 2026.

    • Citation F0686. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on August 6, 2026.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on June 30, 2026.

      CMS has cited this home for F0812 3 times since 2024.

    • Citation F0554. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Allow residents to self-administer drugs if determined clinically appropriate.

      CMS lists it as corrected on June 30, 2026.

    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on June 30, 2026.

    • Citation F0657. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on August 6, 2026.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on June 30, 2026.

      CMS has cited this home for F0684 5 times since 2024.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on June 30, 2026.

      CMS has cited this home for F0761 2 times since 2023.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on August 6, 2026.

    See this home on CMS Care Compare

  12. Fine

    March 18, 2026 (7 months ago)

    CMS fine of $324,810 on March 18, 2026.

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  13. CMS update of February 25, 2026

    • Fine

      CMS changed the fine from November 14, 2024 from $36,140 to $23,491.

  14. 1 citation

    Health inspection on November 18, 2025

    CMS lists this as a complaint inspection.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on November 19, 2025.

    See this home on CMS Care Compare

  15. CMS update of July 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

  16. 3 citations

    Health inspection on July 28, 2025

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    18 of 180 Nebraska homes (10%) got a citation at the actual harm level in 2025.

    • Citation F0760. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on August 21, 2025.

    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on August 21, 2025.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on August 21, 2025.

      CMS has cited this home for F0658 2 times since 2024.

    See this home on CMS Care Compare

  17. Fine

    July 28, 2025 (1 year ago)

    CMS fine of $22,386 on July 28, 2025.

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  18. CMS update of June 25, 2025

    • Special Focus Facility

      CMS no longer lists this home as a Special Focus Facility candidate.

  19. 2 citations

    Health inspection on June 5, 2025

    CMS lists this as a complaint inspection.

    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on June 19, 2025.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on June 19, 2025.

    See this home on CMS Care Compare

  20. CMS update of May 28, 2025

    • Special Focus Facility

      CMS now lists this home as a Special Focus Facility candidate.

  21. 1 citation

    Health inspection on April 30, 2025

    CMS lists this as a complaint inspection.

    • Citation F0698. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on June 11, 2025.

    See this home on CMS Care Compare

  22. CMS update of April 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 1 of 5 to 2 of 5.

    • Special Focus Facility

      CMS no longer lists this home as a Special Focus Facility candidate.

  23. 3 citations

    Health inspection on April 17, 2025

    CMS lists this as a complaint inspection.

    • Citation F0585. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

      CMS lists it as corrected on May 21, 2025.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on May 21, 2025.

    • Citation F0690. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on May 21, 2025.

      CMS has cited this home for F0690 2 times since 2024.

    See this home on CMS Care Compare

  24. CMS update of March 26, 2025

    • Special Focus Facility

      CMS now lists this home as a Special Focus Facility candidate.

  25. 9 citations

    Health inspection on March 20, 2025

    CMS lists this as a standard inspection and a complaint inspection.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on April 25, 2025.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on April 25, 2025.

    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on April 25, 2025.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on April 25, 2025.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on April 25, 2025.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on April 25, 2025.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on April 25, 2025.

    • Citation F0756. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

      CMS lists it as corrected on April 25, 2025.

    • Citation F0758. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on April 25, 2025.

    See this home on CMS Care Compare

  26. 5 citations

    Fire safety inspection on March 20, 2025

    CMS lists this as a standard inspection.

    • Citation K0161. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Use approved construction type or materials.

      CMS lists it as corrected on April 18, 2025.

      CMS has cited this home for K0161 3 times since 2023.

    • Citation K0222. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

      CMS lists it as corrected on April 18, 2025.

      CMS has cited this home for K0222 2 times since 2023.

    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on April 18, 2025.

      CMS has cited this home for K0712 2 times since 2024.

    • Citation K0761. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: To conduct inspection, testing and maintenance of fire doors by qualified individuals.

      CMS lists it as corrected on April 18, 2025.

      CMS has cited this home for K0761 2 times since 2023.

    • Citation K0374. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install smoke barrier doors that can resist smoke for at least 20 minutes.

      CMS lists it as corrected on April 18, 2025.

      CMS has cited this home for K0374 2 times since 2023.

    See this home on CMS Care Compare

  27. CMS update of February 26, 2025

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 1 of 5. CMS changed how it scores this rating for many homes at once.

  28. 2 citations

    Health inspection on November 14, 2024

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    22 of 180 Nebraska homes (12%) got a citation at the actual harm level in 2024.

    • Citation F0684. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on December 10, 2024.

    • Citation F0726. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

      CMS lists it as corrected on December 10, 2024.

    See this home on CMS Care Compare

  29. Fine

    November 14, 2024 (1 year ago)

    CMS fine of $23,491 on November 14, 2024.

    See this home on CMS Care Compare

  30. CMS update of October 30, 2024

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

  31. 1 citation

    Health inspection on October 1, 2024

    CMS lists this as a complaint inspection.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on October 11, 2024.

    See this home on CMS Care Compare

  32. CMS update of July 31, 2024

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5.

    • Fine

      CMS changed the fine from September 20, 2023 from $15,593 to $15,990.

  33. 5 citations

    Health inspection on July 23, 2024

    CMS lists this as a complaint inspection.

    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0622. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0623. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0760. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on August 22, 2024.

    See this home on CMS Care Compare

  34. CMS update of June 26, 2024

    • Fine

      CMS changed the fine from February 14, 2023 from $13,000 to $13,657.

  35. CMS update of April 25, 2024

    • Special Focus Facility

      CMS no longer lists this home as a Special Focus Facility candidate.

    • Changed ownership in the last 12 months

      CMS no longer shows a change of ownership in the past 12 months.

    • Fine

      CMS changed the fine from September 20, 2023 from $23,989 to $15,593.

  36. 12 citations

    Health inspection on February 15, 2024

    CMS lists this as a standard inspection and a complaint inspection.

    • Citation F0801. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

      CMS lists it as corrected on March 31, 2024.

    • Citation F0803. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

      CMS lists it as corrected on March 31, 2024.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on March 31, 2024.

    • Citation F0880. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on March 31, 2024.

    • Citation F0685. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Assist a resident in gaining access to vision and hearing services.

      CMS lists it as corrected on March 31, 2024.

    • Citation F0688. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

      CMS lists it as corrected on March 31, 2024.

    • Citation F0690. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on March 31, 2024.

    • Citation F0692. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on March 31, 2024.

    • Citation F0698. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on March 31, 2024.

    • Citation F0699. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care or services that was trauma informed and/or culturally competent.

      CMS lists it as corrected on March 31, 2024.

    • Citation F0791. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide or obtain dental services for each resident.

      CMS lists it as corrected on March 31, 2024.

    • Citation F0850. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Hire a qualified full-time social worker in a facility with more than 120 beds.

      CMS lists it as corrected on March 31, 2024.

    See this home on CMS Care Compare

  37. 11 citations

    Fire safety inspection on February 15, 2024

    CMS lists this as a standard inspection.

    • Citation K0161. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Use approved construction type or materials.

      CMS lists it as corrected on April 15, 2024.

    • Citation K0311. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have an enclosure around a vertical opening shaft.

      CMS lists it as corrected on April 15, 2024.

      CMS has cited this home for K0311 2 times since 2023.

    • Citation K0354. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

      CMS lists it as corrected on April 8, 2024.

      CMS has cited this home for K0354 2 times since 2023.

    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on April 8, 2024.

    • Citation K0921. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that testing and maintenance of electrical equipment is performed.

      CMS lists it as corrected on April 8, 2024.

      CMS has cited this home for K0921 2 times since 2023.

    • Citation K0321. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on April 8, 2024.

      CMS has cited this home for K0321 2 times since 2023.

    • Citation K0363. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on April 8, 2024.

      CMS has cited this home for K0363 2 times since 2023.

    • Citation K0372. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on April 8, 2024.

      CMS has cited this home for K0372 2 times since 2023.

    • Citation K0511. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have properly installed electrical wiring and gas equipment.

      CMS lists it as corrected on April 8, 2024.

    • Citation K0711. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide a written emergency evacuation plan.

      CMS lists it as corrected on April 8, 2024.

      CMS has cited this home for K0711 2 times since 2023.

    • Citation K0922. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Meet requirements for the use and maintenance of medical gas equipment.

      CMS lists it as corrected on April 8, 2024.

      CMS has cited this home for K0922 2 times since 2023.

    See this home on CMS Care Compare

  38. CMS update of January 31, 2024

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

    • Health citation

      CMS changed citation F0812 from severity L to F. It is from the health inspection on September 12, 2019. Severity F: potential for more than minimal harm, widespread.

    • Fine

      CMS changed the fine from February 14, 2023 from $20,000 to $13,000.

  39. CMS update of December 21, 2023

    • Special Focus Facility

      CMS now lists this home as a Special Focus Facility candidate.

    • Name

      CMS lists a new legal business name for this home.

    • Ownership

      CMS lists this home under a new chain.

  40. 1 citation

    Health inspection on November 7, 2023

    CMS lists this as a complaint inspection.

    • Citation F0561. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

      CMS lists it as corrected on December 22, 2023.

    See this home on CMS Care Compare

  41. 7 citations

    Health inspection on February 14, 2023

    CMS lists this as a standard inspection.

    • Citation F0880. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on March 31, 2023.

    • Citation F0584. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on March 31, 2023.

    • Citation F0578. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

      CMS lists it as corrected on March 31, 2023.

    • Citation F0637. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Assess the resident when there is a significant change in condition

      CMS lists it as corrected on March 31, 2023.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on March 31, 2023.

    • Citation F0698. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on March 31, 2023.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on March 31, 2023.

    See this home on CMS Care Compare

  42. 34 citations

    Fire safety inspection on February 14, 2023

    CMS lists this as a standard inspection.

    • Citation E0041. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Implement emergency and standby power systems.

      CMS lists it as corrected on April 14, 2023.

    • Citation K0161. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Use approved construction type or materials.

      CMS lists it as corrected on April 18, 2023.

    • Citation K0222. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

      CMS lists it as corrected on May 12, 2023.

    • Citation K0291. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install emergency lighting that can last at least 1 1/2 hours.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0321. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0343. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

      CMS lists it as corrected on April 13, 2023.

    • Citation K0344. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have an alternate power supply for its alarm system.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on May 12, 2023.

    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0354. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

      CMS lists it as corrected on May 12, 2023.

    • Citation K0372. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0374. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install smoke barrier doors that can resist smoke for at least 20 minutes.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0711. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide a written emergency evacuation plan.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0761. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: To conduct inspection, testing and maintenance of fire doors by qualified individuals.

      CMS lists it as corrected on May 12, 2023.

    • Citation K0781. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have restrictions on the use of portable space heaters.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0914. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on April 14, 2023.

    • Citation K0921. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that testing and maintenance of electrical equipment is performed.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0211. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0225. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have stairways and smokeproof enclosures used as exits that meet safety requirements.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0233. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install resident room doors of proper design and width.

      CMS lists it as corrected on May 12, 2023.

    • Citation K0281. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install proper backup exit lighting.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0311. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have an enclosure around a vertical opening shaft.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0324. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on May 12, 2023.

    • Citation K0341. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install a fire alarm system that can be heard throughout the facility.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0363. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0500. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Meet other general requirements that are deficient.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0700. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0741. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0919. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Meet requirements for the use of electrical equipment.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0920. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0922. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Meet requirements for the use and maintenance of medical gas equipment.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0923. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have proper medical gas storage and administration areas.

      CMS lists it as corrected on May 9, 2023.

    • Citation K0325. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have properly installed hallway dispensers for alcohol-based hand rub.

      CMS lists it as corrected on May 9, 2023.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Emerald Nursing & Rehabilitation Mercy last inspected?

CMS lists March 20, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does Emerald Nursing & Rehabilitation Mercy have?

CMS lists 81 health citations since February 14, 2023. CMS also calls these deficiencies.

Has Emerald Nursing & Rehabilitation Mercy been fined?

CMS lists 3 fines in the past three years, $370,687 in total.

What is the CMS star rating of Emerald Nursing & Rehabilitation Mercy?

Its CMS overall star rating is 1 of 5.

Is Emerald Nursing & Rehabilitation Mercy a Special Focus Facility?

Yes. CMS lists it as a Special Focus Facility candidate.

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