Nursing Home Alerts

Mineral Springs

1251 White Mountain Highway, North Conway, NH 03860

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Mineral Springs is a nursing home in North Conway, New Hampshire. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(603) 356-7294
Last standard health inspection
July 30, 2026 (3 months ago)
Certified beds
87
Residents per day, on average
71.8
Ownership type
For profit - Limited Liability company
Legal business name
North Conway SNF Opco LLC
Chain
603 Healthcare
Takes part in
Medicare and Medicaid

More health citations than the New Hampshire average (21 vs 13).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

  2. 7 citations

    Health inspection on July 30, 2026

    CMS lists this as a standard inspection.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on September 4, 2026.

    • Citation F0644. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

      CMS lists it as corrected on September 11, 2026.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on September 11, 2026.

      CMS has cited this home for F0658 3 times since 2023.

    • Citation F0679. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide activities to meet all resident's needs.

      CMS lists it as corrected on September 11, 2026.

    • Citation F0740. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

      CMS lists it as corrected on September 11, 2026.

    • Citation F0825. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide or get specialized rehabilitative services as required for a resident.

      CMS lists it as corrected on September 11, 2026.

    • Citation F0926. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have policies on smoking.

      CMS lists it as corrected on September 11, 2026.

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  3. 1 citation

    Fire safety inspection on July 30, 2026

    CMS lists this as a standard inspection.

    • Citation K0324. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on September 18, 2026.

    See this home on CMS Care Compare

  4. CMS update of April 29, 2026

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 1 of 5 to 2 of 5.

  5. CMS update of February 25, 2026

    • Star rating

      The CMS overall star rating changed from not rated by CMS to 1 of 5.

    • Star rating

      The CMS health inspection star rating changed from not rated by CMS to 2 of 5.

    • Star rating

      The CMS staffing star rating changed from not rated by CMS to 4 of 5.

    • Star rating

      The CMS quality measures star rating changed from not rated by CMS to 1 of 5.

    • Special Focus Facility

      CMS no longer lists this home as a Special Focus Facility.

    • Ownership

      CMS lists this home under a new chain.

  6. CMS update of December 15, 2025

    • Ownership

      CMS lists this home under a new chain.

  7. CMS update of November 20, 2025

    • Name

      CMS lists a new legal business name for this home.

    • Ownership

      CMS lists this home under a new chain.

  8. 1 citation

    Health inspection on August 7, 2025

    CMS lists this as a standard inspection.

    • Citation F0692. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on September 16, 2025.

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  9. CMS update of March 26, 2025

    • Name

      CMS lists a new legal business name for this home.

  10. 6 citations

    Health inspection on February 21, 2025

    CMS lists this as a standard inspection.

    • Citation F0578. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

      CMS lists it as corrected on April 5, 2025.

    • Citation F0582. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

      CMS lists it as corrected on March 21, 2025.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on April 3, 2025.

    • Citation F0727. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

      CMS lists it as corrected on March 18, 2025.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on March 28, 2025.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on March 27, 2025.

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  11. 2 citations

    Fire safety inspection on February 21, 2025

    CMS lists this as a standard inspection.

    • Citation K0321. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on April 8, 2025.

    • Citation K0914. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

      CMS lists it as corrected on April 8, 2025.

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  12. CMS update of September 26, 2024

    • Star rating

      The CMS overall star rating changed from 1 of 5 to not rated by CMS.

    • Star rating

      The CMS health inspection star rating changed from 1 of 5 to not rated by CMS.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to not rated by CMS.

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to not rated by CMS.

    • Special Focus Facility

      CMS now lists this home as a Special Focus Facility.

  13. 1 citation

    Health inspection on September 12, 2024

    CMS lists this as a complaint inspection.

    • Citation F0725. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

      CMS lists it as corrected on November 5, 2024.

      CMS has cited this home for F0725 2 times since 2023.

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  14. CMS update of July 31, 2024

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5. CMS changed how it scores this rating for many homes at once.

  15. 1 citation

    Health inspection on May 30, 2024

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    7 of 73 New Hampshire homes (10%) got a citation at the immediate jeopardy level in 2024.

    • Citation F0684. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on May 2, 2024.

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  16. Fine

    May 30, 2024 (2 years ago)

    CMS fine of $16,801 on May 30, 2024.

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  17. CMS update of February 29, 2024

    • Fine

      CMS changed the fine from September 13, 2023 from $23,610 to $15,347.

  18. 1 citation

    Health inspection on February 1, 2024

    CMS lists this as a complaint inspection.

    • Citation F0585. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

      CMS lists it as corrected on February 28, 2024.

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  19. CMS update of January 31, 2024

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

    • Special Focus Facility

      CMS now lists this home as a Special Focus Facility candidate.

  20. 4 citations

    Health inspection on November 8, 2023

    CMS lists this as a complaint inspection.

    • Citation F0725. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

      CMS lists it as corrected on December 16, 2023.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on December 4, 2023.

    • Citation F0610. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on December 4, 2023.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on November 9, 2023.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Mineral Springs last inspected?

CMS lists July 30, 2026 as the date of its most recent standard health inspection.

How many citations (violations) does Mineral Springs have?

CMS lists 21 health citations since November 8, 2023. CMS also calls these deficiencies.

Has Mineral Springs been fined?

CMS lists 1 fine in the past three years, $16,801 in total.

What is the CMS star rating of Mineral Springs?

Its CMS overall star rating is 1 of 5.

Is Mineral Springs a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.