Nursing Home Alerts

Complete Care at Summit Ridge

20 Summit Street, West Orange, NJ 07052

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Complete Care at Summit Ridge is a nursing home in West Orange, New Jersey. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(973) 736-2000
Last standard health inspection
May 27, 2025 (1 year ago)
Certified beds
152
Residents per day, on average
141.2
Ownership type
For profit - Limited Liability company
Legal business name
Summit Ridge Care LLC
Chain
Complete Care
Takes part in
Medicare and Medicaid

More health citations than the New Jersey average (26 vs 24).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of April 29, 2026

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 3 of 5.

  2. CMS update of February 25, 2026

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 4 of 5.

  3. 3 citations

    Health inspection on November 20, 2025

    CMS lists this as a complaint inspection.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on December 3, 2025.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on December 3, 2025.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on December 3, 2025.

    See this home on CMS Care Compare

  4. CMS update of November 20, 2025

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

  5. CMS update of July 30, 2025

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

  6. 8 citations

    Health inspection on May 27, 2025

    CMS lists this as a standard inspection.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on June 10, 2025.

    • Citation F0558. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Reasonably accommodate the needs and preferences of each resident.

      CMS lists it as corrected on June 10, 2025.

    • Citation F0577. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

      CMS lists it as corrected on June 10, 2025.

    • Citation F0584. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on June 10, 2025.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on June 10, 2025.

      CMS has cited this home for F0695 2 times since 2023.

    • Citation F0755. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on June 10, 2025.

      CMS has cited this home for F0755 2 times since 2023.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on June 10, 2025.

      CMS has cited this home for F0880 2 times since 2023.

    • Citation F0908. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Keep all essential equipment working safely.

      CMS lists it as corrected on June 10, 2025.

    See this home on CMS Care Compare

  7. 17 citations

    Fire safety inspection on May 27, 2025

    CMS lists this as a standard inspection.

    • Citation E0041. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Implement emergency and standby power systems.

      CMS lists it as corrected on July 7, 2025.

    • Citation K0223. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

      CMS lists it as corrected on June 25, 2025.

    • Citation K0291. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install emergency lighting that can last at least 1 1/2 hours.

      CMS lists it as corrected on June 25, 2025.

    • Citation K0311. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have an enclosure around a vertical opening shaft.

      CMS lists it as corrected on June 25, 2025.

    • Citation K0321. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on June 25, 2025.

      CMS has cited this home for K0321 2 times since 2023.

    • Citation K0324. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on June 25, 2025.

    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on June 25, 2025.

      CMS has cited this home for K0353 2 times since 2023.

    • Citation K0355. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on June 25, 2025.

    • Citation K0372. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on June 25, 2025.

    • Citation K0521. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS lists it as corrected on June 25, 2025.

    • Citation K0741. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

      CMS lists it as corrected on June 25, 2025.

    • Citation K0761. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: To conduct inspection, testing and maintenance of fire doors by qualified individuals.

      CMS lists it as corrected on June 25, 2025.

    • Citation K0912. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have power receptacles that are properly grounded.

      CMS lists it as corrected on June 25, 2025.

    • Citation K0914. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

      CMS lists it as corrected on June 25, 2025.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on June 25, 2025.

    • Citation K0921. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that testing and maintenance of electrical equipment is performed.

      CMS lists it as corrected on June 25, 2025.

    • Citation K0920. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on June 25, 2025.

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  8. CMS update of April 30, 2025

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 3 of 5.

  9. 13 citations

    Health inspection on April 4, 2023

    CMS lists this as a standard inspection.

    • Citation F0755. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on April 19, 2023.

    • Citation F0658. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on April 19, 2023.

      CMS has cited this home for F0658 2 times since 2021.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on April 12, 2023.

    • Citation F0886. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Perform COVID19 testing on residents and staff.

      CMS lists it as corrected on April 19, 2023.

    • Citation F0921. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

      CMS lists it as corrected on May 10, 2023.

      CMS has cited this home for F0921 2 times since 2021.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on April 19, 2023.

    • Citation F0693. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on April 19, 2023.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on April 19, 2023.

    • Citation F0759. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on April 19, 2023.

    • Citation F0804. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

      CMS lists it as corrected on April 19, 2023.

    • Citation F0805. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

      CMS lists it as corrected on April 19, 2023.

    • Citation F0814. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Dispose of garbage and refuse properly.

      CMS lists it as corrected on April 12, 2023.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on April 19, 2023.

    See this home on CMS Care Compare

  10. 13 citations

    Fire safety inspection on April 4, 2023

    CMS lists this as a standard inspection.

    • Citation K0222. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

      CMS lists it as corrected on April 10, 2023.

    • Citation K0281. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install proper backup exit lighting.

      CMS lists it as corrected on May 2, 2023.

    • Citation K0293. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have properly located and lighted "Exit" signs.

      CMS lists it as corrected on April 13, 2023.

    • Citation K0321. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on April 11, 2023.

    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on April 10, 2023.

    • Citation K0351. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install an approved automatic sprinkler system.

      CMS lists it as corrected on April 25, 2023.

    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on April 25, 2023.

    • Citation K0522. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have an externally vented heating system.

      CMS lists it as corrected on April 27, 2023.

    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on April 18, 2023.

    • Citation K0923. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have proper medical gas storage and administration areas.

      CMS lists it as corrected on April 6, 2023.

    • Citation K0211. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on April 5, 2023.

    • Citation K0363. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on April 17, 2023.

    • Citation K0911. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Meet requirements for the installation and maintenance of electrical systems.

      CMS lists it as corrected on April 5, 2023.

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  11. 2 citations

    Health inspection on March 29, 2021

    CMS lists this as a standard inspection.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on April 19, 2021.

    • Citation F0921. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

      CMS lists it as corrected on April 19, 2021.

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Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Complete Care at Summit Ridge last inspected?

CMS lists May 27, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does Complete Care at Summit Ridge have?

CMS lists 26 health citations since March 29, 2021. CMS also calls these deficiencies.

Has Complete Care at Summit Ridge been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Complete Care at Summit Ridge?

Its CMS overall star rating is 4 of 5.

Is Complete Care at Summit Ridge a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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