Nursing Home Alerts

Casa Real

1650 Galisteo Street, Santa Fe, NM 87505

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Casa Real is a nursing home in Santa Fe, New Mexico. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

CMS does not give star ratings to homes in its Special Focus Facility program.

Facts from CMS

Phone
(505) 984-8313
Last standard health inspection
July 23, 2026 (3 months ago)
Certified beds
118
Residents per day, on average
101.2
Ownership type
For profit - Limited Liability company
Legal business name
1650 Galisteo Street Operations LLC
Chain
Genesis Healthcare
Takes part in
Medicare and Medicaid

More health citations than the New Mexico average (83 vs 50).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • CMS abuse icon

      CMS added its abuse icon to this home.

  2. 2 citations

    Health inspection on August 28, 2026

    CMS lists this as a complaint inspection.

    • Citation F0584. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on September 16, 2026.

      CMS has cited this home for F0584 2 times since 2026.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on September 16, 2026.

      CMS has cited this home for F0761 4 times since 2024.

    See this home on CMS Care Compare

  3. 5 citations

    Health inspection on July 23, 2026

    CMS lists this as a standard inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    6 of 68 New Mexico homes (9%) got a citation at the actual harm level in 2026.

    • Citation F0600. Severity G: actual harm, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on August 6, 2026.

      CMS has cited this home for F0600 2 times since 2024.

    • Citation F0679. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide activities to meet all resident's needs.

      CMS lists it as corrected on August 6, 2026.

      CMS has cited this home for F0679 2 times since 2024.

    • Citation F0585. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

      CMS lists it as corrected on August 6, 2026.

      CMS has cited this home for F0585 2 times since 2024.

    • Citation F0645. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: PASARR screening for Mental disorders or Intellectual Disabilities

      CMS lists it as corrected on August 6, 2026.

      CMS has cited this home for F0645 2 times since 2024.

    • Citation F0791. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide or obtain dental services for each resident.

      CMS lists it as corrected on August 6, 2026.

      CMS has cited this home for F0791 2 times since 2024.

    See this home on CMS Care Compare

  4. 2 citations

    Health inspection on June 24, 2026

    CMS lists this as a complaint inspection.

    • Citation F0604. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

      CMS lists it as corrected on July 23, 2026.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on July 23, 2026.

    See this home on CMS Care Compare

  5. Fine

    June 24, 2026 (4 months ago)

    CMS fine of $89,320 on June 24, 2026.

    See this home on CMS Care Compare

  6. CMS update of June 24, 2026

    • Health citation

      CMS changed citation F0806 from severity E to D. It is from the health inspection on March 26, 2026. Severity D: potential for more than minimal harm, isolated.

    • Health citation

      CMS changed citation F0842 from severity F to B. It is from the health inspection on March 26, 2026. Severity B: potential for minimal harm, pattern.

    • Health citation

      CMS removed citation F0689 from the health inspection on March 26, 2026.

    • Health citation

      CMS removed citation F0761 from the health inspection on March 26, 2026.

  7. 3 citations

    Health inspection on April 8, 2026

    CMS lists this as a complaint inspection.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on May 28, 2026.

    • Citation F0726. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

      CMS lists it as corrected on May 28, 2026.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on May 28, 2026.

      CMS has cited this home for F0880 4 times since 2024.

    See this home on CMS Care Compare

  8. 6 citations

    Health inspection on March 26, 2026

    CMS lists this as a complaint inspection.

    • Citation F0558. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Reasonably accommodate the needs and preferences of each resident.

      CMS lists it as corrected on March 9, 2026.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on April 27, 2026.

    • Citation F0755. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on April 27, 2026.

    • Citation F0806. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

      CMS lists it as corrected on April 27, 2026.

    • Citation F0808. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

      CMS lists it as corrected on April 27, 2026.

    • Citation F0842. Severity B: potential for minimal harm, pattern.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on April 27, 2026.

      CMS has cited this home for F0842 2 times since 2025.

    See this home on CMS Care Compare

  9. 18 citations

    Health inspection on January 6, 2026

    CMS lists this as a standard inspection and a complaint inspection.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on February 14, 2026.

      CMS has cited this home for F0812 2 times since 2024.

    • Citation F0880. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on February 14, 2026.

    • Citation F0881. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Implement a program that monitors antibiotic use.

      CMS lists it as corrected on February 14, 2026.

    • Citation F0882. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

      CMS lists it as corrected on February 14, 2026.

    • Citation F0584. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on February 14, 2026.

    • Citation F0657. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on February 14, 2026.

      CMS has cited this home for F0657 3 times since 2024.

    • Citation F0658. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on February 14, 2026.

      CMS has cited this home for F0658 3 times since 2024.

    • Citation F0725. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

      CMS lists it as corrected on February 14, 2026.

      CMS has cited this home for F0725 2 times since 2024.

    • Citation F0756. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

      CMS lists it as corrected on February 14, 2026.

      CMS has cited this home for F0756 2 times since 2024.

    • Citation F0757. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure each resident’s drug regimen must be free from unnecessary drugs.

      CMS lists it as corrected on February 14, 2026.

    • Citation F0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on February 14, 2026.

    • Citation F0627. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

      CMS lists it as corrected on February 14, 2026.

    • Citation F0628. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

      CMS lists it as corrected on February 14, 2026.

    • Citation F0640. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

      CMS lists it as corrected on February 14, 2026.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on February 14, 2026.

      CMS has cited this home for F0677 2 times since 2024.

    • Citation F0685. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Assist a resident in gaining access to vision and hearing services.

      CMS lists it as corrected on February 14, 2026.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on February 14, 2026.

      CMS has cited this home for F0689 5 times since 2023.

    • Citation F0698. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on February 14, 2026.

      CMS has cited this home for F0698 2 times since 2024.

    See this home on CMS Care Compare

  10. 26 citations

    Fire safety inspection on January 6, 2026

    CMS lists this as a standard inspection.

    • Citation E0037. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Establish staff and initial training requirements.

      CMS lists it as corrected on April 17, 2026.

    • Citation E0039. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Conduct testing and exercise requirements.

      CMS lists it as corrected on April 17, 2026.

    • Citation K0100. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Meet other general requirements.

      CMS lists it as corrected on April 17, 2026.

    • Citation K0291. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install emergency lighting that can last at least 1 1/2 hours.

      CMS lists it as corrected on April 17, 2026.

    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on April 17, 2026.

    • Citation K0346. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Follow proper procedures when the fire alarm was out of service for more than 4 hours.

      CMS lists it as corrected on April 17, 2026.

    • Citation K0351. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install an approved automatic sprinkler system.

      CMS lists it as corrected on October 31, 2026.

    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on April 17, 2026.

      CMS has cited this home for K0353 2 times since 2024.

    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on April 17, 2026.

      CMS has cited this home for K0712 3 times since 2023.

    • Citation K0741. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

      CMS lists it as corrected on April 17, 2026.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on June 22, 2026.

      CMS has cited this home for K0918 2 times since 2023.

    • Citation K0920. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on April 17, 2026.

    • Citation K0926. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

      CMS lists it as corrected on April 17, 2026.

    • Citation K0211. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on August 31, 2026.

      CMS has cited this home for K0211 2 times since 2023.

    • Citation K0222. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

      CMS lists it as corrected on April 17, 2026.

    • Citation K0293. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have properly located and lighted "Exit" signs.

      CMS lists it as corrected on April 17, 2026.

      CMS has cited this home for K0293 2 times since 2024.

    • Citation K0355. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on April 17, 2026.

      CMS has cited this home for K0355 2 times since 2023.

    • Citation K0363. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on April 17, 2026.

      CMS has cited this home for K0363 2 times since 2023.

    • Citation K0372. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on April 17, 2026.

    • Citation K0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: To conduct inspection, testing and maintenance of fire doors by qualified individuals.

      CMS lists it as corrected on April 17, 2026.

      CMS has cited this home for K0761 2 times since 2023.

    • Citation K0914. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

      CMS lists it as corrected on April 17, 2026.

    • Citation K0923. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have proper medical gas storage and administration areas.

      CMS lists it as corrected on April 17, 2026.

    • Citation K0223. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

      CMS lists it as corrected on April 17, 2026.

      CMS has cited this home for K0223 2 times since 2023.

    • Citation K0281. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install proper backup exit lighting.

      CMS lists it as corrected on April 17, 2026.

    • Citation K0324. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on April 17, 2026.

      CMS has cited this home for K0324 3 times since 2023.

    • Citation K0911. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Meet requirements for the installation and maintenance of electrical systems.

      CMS lists it as corrected on April 17, 2026.

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  11. Fine

    January 6, 2026 (10 months ago)

    CMS fine of $24,486 on January 6, 2026.

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  12. CMS update of November 20, 2025

    • CMS abuse icon

      CMS removed its abuse icon from this home.

  13. CMS update of September 24, 2025

    • Star rating

      The CMS overall star rating changed from 1 of 5 to not rated by CMS.

    • Star rating

      The CMS health inspection star rating changed from 1 of 5 to not rated by CMS.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to not rated by CMS.

    • Star rating

      The CMS quality measures star rating changed from 1 of 5 to not rated by CMS.

    • Special Focus Facility

      CMS now lists this home as a Special Focus Facility.

  14. CMS update of July 30, 2025

    • Health citation

      CMS removed citation F0661 from the health inspection on July 16, 2024.

    • Health citation

      CMS removed citation F0758 from the health inspection on July 16, 2024.

  15. CMS update of June 25, 2025

    • Health citation

      CMS removed citation F0622 from the health inspection on October 24, 2024.

    • Health citation

      CMS removed citation F0623 from the health inspection on October 24, 2024.

  16. CMS update of May 28, 2025

    • Fine

      CMS changed the fine from September 24, 2024 from $50,400 to $32,760.

  17. CMS update of April 30, 2025

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

  18. 4 citations

    Health inspection on March 27, 2025

    CMS lists this as a complaint inspection.

    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on May 2, 2025.

    • Citation F0624. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Prepare residents for a safe transfer or discharge from the nursing home.

      CMS lists it as corrected on May 2, 2025.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on May 2, 2025.

      CMS has cited this home for F0686 2 times since 2024.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on May 2, 2025.

    See this home on CMS Care Compare

  19. CMS update of February 26, 2025

    • CMS abuse icon

      CMS added its abuse icon to this home.

    • Fine

      CMS changed the fine from July 16, 2024 from $147,390 to $95,804.

  20. 5 citations

    Health inspection on January 23, 2025

    CMS lists this as a complaint inspection.

    • Citation F0657. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on March 5, 2025.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on March 5, 2025.

    • Citation F0687. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate foot care.

      CMS lists it as corrected on March 5, 2025.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on March 5, 2025.

    • Citation F0921. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

      CMS lists it as corrected on March 5, 2025.

      CMS has cited this home for F0921 2 times since 2024.

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  21. Payment stopped

    October 25, 2024 (2 years ago)

    CMS stopped payment for new admissions from October 25, 2024, for 39 days.

    See this home on CMS Care Compare

  22. 4 citations

    Health inspection on October 24, 2024

    CMS lists this as a complaint inspection.

    • Citation F0622. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

      CMS lists it as corrected on December 3, 2024.

    • Citation F0623. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

      CMS lists it as corrected on December 3, 2024.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on December 3, 2024.

      CMS has cited this home for F0684 2 times since 2024.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on December 3, 2024.

    See this home on CMS Care Compare

  23. CMS update of September 26, 2024

    • Special Focus Facility

      CMS now lists this home as a Special Focus Facility candidate.

  24. 3 citations

    Health inspection on September 24, 2024

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    24 of 68 New Mexico homes (35%) got a citation at the actual harm level in 2024.

    • Citation F0600. Severity G: actual harm, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on October 31, 2024.

    • Citation F0583. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Keep residents' personal and medical records private and confidential.

      CMS lists it as corrected on October 31, 2024.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on October 31, 2024.

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  25. Fine

    September 24, 2024 (2 years ago)

    CMS fine of $32,760 on September 24, 2024.

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  26. Payment stopped

    August 27, 2024 (2 years ago)

    CMS stopped payment for new admissions from August 27, 2024, for 10 days.

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  27. 2 citations

    Health inspection on August 7, 2024

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    24 of 68 New Mexico homes (35%) got a citation at the actual harm level in 2024.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on August 22, 2024.

    See this home on CMS Care Compare

  28. 27 citations

    Health inspection on July 16, 2024

    CMS lists this as a standard inspection and a complaint inspection.

    Severity K is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    20 of 68 New Mexico homes (29%) got a citation at the immediate jeopardy level in 2024.

    • Citation F0686. Severity K: immediate jeopardy, pattern.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on September 6, 2024.

    • Citation F0692. Severity H: actual harm, pattern.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0661. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0684. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0725. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0809. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0880. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0561. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0578. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0657. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0677. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0679. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide activities to meet all resident's needs.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0689. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0698. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0740. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0756. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0758. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0921. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0573. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0637. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Assess the resident when there is a significant change in condition

      CMS lists it as corrected on August 22, 2024.

    • Citation F0645. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: PASARR screening for Mental disorders or Intellectual Disabilities

      CMS lists it as corrected on August 22, 2024.

    • Citation F0676. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0790. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide routine and 24-hour emergency dental care for each resident.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0791. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide or obtain dental services for each resident.

      CMS lists it as corrected on August 22, 2024.

    • Citation F0947. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

      CMS lists it as corrected on August 22, 2024.

    See this home on CMS Care Compare

  29. 5 citations

    Fire safety inspection on July 16, 2024

    CMS lists this as a standard inspection.

    • Citation E0007. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Address patient/client population and determine types of services needed.

      CMS lists it as corrected on August 16, 2024.

      CMS has cited this home for E0007 2 times since 2023.

    • Citation K0324. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on August 16, 2024.

    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on August 16, 2024.

    • Citation K0293. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have properly located and lighted "Exit" signs.

      CMS lists it as corrected on August 16, 2024.

    • Citation K0712. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on August 16, 2024.

    See this home on CMS Care Compare

  30. Fine

    July 16, 2024 (2 years ago)

    CMS fine of $95,805 on July 16, 2024.

    See this home on CMS Care Compare

  31. CMS update of June 26, 2024

    • Special Focus Facility

      CMS no longer lists this home as a Special Focus Facility candidate.

  32. 1 citation

    Health inspection on March 14, 2024

    CMS lists this as a complaint inspection.

    • Citation F0585. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

      CMS lists it as corrected on April 18, 2024.

    See this home on CMS Care Compare

  33. CMS update of January 31, 2024

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

  34. 1 citation

    Health inspection on November 3, 2023

    CMS lists this as a complaint inspection.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on December 12, 2023.

    See this home on CMS Care Compare

  35. 12 citations

    Fire safety inspection on May 24, 2023

    CMS lists this as a standard inspection.

    • Citation E0007. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Address patient/client population and determine types of services needed.

      CMS lists it as corrected on June 28, 2023.

    • Citation K0355. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on June 28, 2023.

    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on June 28, 2023.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on June 28, 2023.

    • Citation K0211. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on June 28, 2023.

    • Citation K0223. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

      CMS lists it as corrected on June 28, 2023.

    • Citation K0321. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on June 28, 2023.

    • Citation K0324. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on June 28, 2023.

    • Citation K0341. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install a fire alarm system that can be heard throughout the facility.

      CMS lists it as corrected on June 28, 2023.

    • Citation K0363. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on June 28, 2023.

    • Citation K0521. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS lists it as corrected on June 28, 2023.

    • Citation K0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: To conduct inspection, testing and maintenance of fire doors by qualified individuals.

      CMS lists it as corrected on June 28, 2023.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Casa Real last inspected?

CMS lists July 23, 2026 as the date of its most recent standard health inspection.

How many citations (violations) does Casa Real have?

CMS lists 83 health citations since November 3, 2023. CMS also calls these deficiencies.

Has Casa Real been fined?

CMS lists 4 fines in the past three years, $242,371 in total.

What is the CMS star rating of Casa Real?

CMS does not give star ratings to homes in its Special Focus Facility program.

Is Casa Real a Special Focus Facility?

Yes. CMS lists it as a Special Focus Facility.

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