Norwich Rehabilitation & Nursing Center
88 Calvary Drive, Norwich, NY 13815
Norwich Rehabilitation & Nursing Center is a nursing home in Norwich, New York. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.
At a glance
- CMS overall star rating3 of 5
- Last standard health inspectionAugust 1, 2025 (1 year ago)
- Health citations since July 9, 202112 (New York average 21)
- Fines in the past three years7, $63,215 in total
- CMS flagsNone listed by CMS
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One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.
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CMS flags
CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.
Inspections, fines and changes
This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.
CMS update of July 29, 2026
Star rating
The CMS quality measures star rating changed from 3 of 5 to 2 of 5.
CMS update of April 29, 2026
Star rating
The CMS quality measures star rating changed from 4 of 5 to 3 of 5.
CMS update of February 25, 2026
Star rating
The CMS overall star rating changed from 4 of 5 to 3 of 5.
Star rating
The CMS staffing star rating changed from 2 of 5 to 3 of 5.
Star rating
The CMS quality measures star rating changed from 5 of 5 to 4 of 5.
Ownership
CMS lists this home under a new chain.
CMS update of December 15, 2025
Star rating
The CMS overall star rating changed from 5 of 5 to 4 of 5.
Star rating
The CMS health inspection star rating changed from 4 of 5 to 3 of 5.
CMS update of November 20, 2025
Star rating
The CMS overall star rating changed from 2 of 5 to 5 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS health inspection star rating changed from 2 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS quality measures star rating changed from 4 of 5 to 5 of 5.
Health citation
CMS removed citation F0578 from the health inspection on December 3, 2024.
Health inspection on August 1, 2025
6 citationsCMS lists this as a standard inspection and a complaint inspection.
Show the 6 citations
Citation F0584. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
CMS lists it as corrected on September 30, 2025.
Citation F0627. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
CMS lists it as corrected on September 30, 2025.
Citation F0656. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
CMS lists it as corrected on September 30, 2025.
Citation F0692. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide enough food/fluids to maintain a resident's health.
CMS lists it as corrected on September 30, 2025.
Citation F0695. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide safe and appropriate respiratory care for a resident when needed.
CMS lists it as corrected on September 30, 2025.
Citation F0804. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
CMS lists it as corrected on September 30, 2025.
CMS update of July 30, 2025
Star rating
The CMS overall star rating changed from 1 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS staffing star rating changed from 1 of 5 to 2 of 5.
CMS update of April 30, 2025
Star rating
The CMS quality measures star rating changed from 3 of 5 to 4 of 5.
CMS update of February 26, 2025
Star rating
The CMS overall star rating changed from 4 of 5 to 1 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS health inspection star rating changed from 4 of 5 to 2 of 5.
Star rating
The CMS staffing star rating changed from 2 of 5 to 1 of 5.
Health inspection on December 3, 2024
1 citationCMS lists this as a complaint inspection.
Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.
37 of 592 New York homes (6%) got a citation at the immediate jeopardy level in 2024.
CMS fine of $15,591 on December 3, 2024.
Show the 1 citation
Citation F0578. Severity J: immediate jeopardy, isolated.
The rule CMS cited:
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
CMS lists it as corrected on January 5, 2025.
CMS update of October 30, 2024
Star rating
The CMS overall star rating changed from 3 of 5 to 4 of 5.
Star rating
The CMS staffing star rating changed from 1 of 5 to 2 of 5.
CMS update of September 26, 2024
Fine
CMS changed the fine from January 22, 2024 from $14,678 to $14,813.
Fine
CMS changed the fine from February 12, 2024 from $4,893 to $4,938.
Fine
CMS changed the fine from February 20, 2024 from $4,893 to $4,938.
CMS update of August 29, 2024
Fine
CMS changed the fine from January 8, 2024 from $4,893 to $4,938.
CMS update of July 31, 2024
Fine
CMS changed the fine from December 11, 2023 from $13,287 to $13,410.
Fine
CMS changed the fine from January 2, 2024 from $4,545 to $4,587.
February 20, 2024
FineCMS fine of $4,938 on February 20, 2024.
February 12, 2024
FineCMS fine of $4,938 on February 12, 2024.
January 22, 2024
FineCMS fine of $14,814 on January 22, 2024.
Health inspection on January 9, 2024
4 citationsCMS lists this as a standard inspection and a complaint inspection.
Show the 4 citations
Citation F0812. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
CMS lists it as corrected on February 25, 2024.
Citation F0610. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Respond appropriately to all alleged violations.
CMS lists it as corrected on February 25, 2024.
Citation F0689. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
CMS lists it as corrected on February 25, 2024.
Citation F0698. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide safe, appropriate dialysis care/services for a resident who requires such services.
CMS lists it as corrected on February 25, 2024.
January 8, 2024
FineCMS fine of $4,938 on January 8, 2024.
January 2, 2024
FineCMS fine of $4,587 on January 2, 2024.
December 11, 2023
FineCMS fine of $13,409 on December 11, 2023.
Health inspection on July 9, 2021
1 citationCMS lists this as a standard inspection.
Show the 1 citation
Citation F0880. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on August 1, 2021.
Fire safety inspection on July 9, 2021
2 citationsCMS lists this as a standard inspection.
Show the 2 citations
Citation K0321. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
CMS lists it as corrected on August 1, 2021.
Citation K0351. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Install an approved automatic sprinkler system.
CMS lists it as corrected on September 5, 2021.
CMS star ratings
- 3 of 5CMS overall star rating
- 3 of 5CMS health inspection star rating
- 3 of 5CMS staffing star rating
- 2 of 5CMS quality measures star rating
Facts from CMS
- Phone
- (607) 336-3915
- Last standard health inspection
- August 1, 2025 (1 year ago)
- Certified beds
- 80
- Residents per day, on average
- 79.4
- Ownership type
- For profit - Limited Liability company
- Legal business name
- Norwich Operating Co LLC
- Chain
- Personal Healthcare Management
- Takes part in
- Medicare and Medicaid
Fewer health citations than the New York average (12 vs 21).
Owners and managers
CMS lists these owners and managers for this home. Names are as CMS writes them.
- BARTH, ALEXANDER5% or greater direct ownership interest · 15% · since 06/24/2009
- ZAGELBAUM, EPHRAIM5% or greater direct ownership interest · 49% · since 01/01/2011
- ZAGELBAUM, YECHIEL5% or greater direct ownership interest · 21% · since 06/24/2009
- AMIDON, JEFFREYOperational/managerial control · not applicable · since 01/01/2019
- REVOIR, EDITHOperational/managerial control · not applicable · since 12/01/2017
Questions
When was Norwich Rehabilitation & Nursing Center last inspected?
CMS lists August 1, 2025 as the date of its most recent standard health inspection.
How many citations (violations) does Norwich Rehabilitation & Nursing Center have?
CMS lists 12 health citations since July 9, 2021. CMS also calls these deficiencies.
Has Norwich Rehabilitation & Nursing Center been fined?
CMS lists 7 fines in the past three years, $63,215 in total.
What is the CMS star rating of Norwich Rehabilitation & Nursing Center?
Its CMS overall star rating is 3 of 5.
Is Norwich Rehabilitation & Nursing Center a Special Focus Facility?
No. CMS does not list it as a Special Focus Facility or a candidate.