Nursing Home Alerts

St. Ann's Community

1500 Portland Avenue, Rochester, NY 14621

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St. Ann's Community is a nursing home in Rochester, New York. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(585) 697-6000
Last standard health inspection
April 16, 2024 (2 years ago)
Certified beds
470
Residents per day, on average
361.5
Ownership type
Non profit - Other
Legal business name
St Anns Home for the Aged
Chain
Not listed by CMS
Takes part in
Medicare and Medicaid

Fewer health citations than the New York average (13 vs 21).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of November 20, 2025

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

    • Name

      CMS lists a new name for this home. It was ST ANNS COMMUNITY.

    • Health citation

      CMS removed citation F0686 from the health inspection on January 7, 2025.

  2. CMS update of July 30, 2025

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  3. CMS update of April 30, 2025

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 3 of 5.

    • Star rating

      The CMS health inspection star rating changed from 4 of 5 to 3 of 5.

  4. CMS update of February 26, 2025

    • Staffing

      Total nurse staffing reported to CMS went from 4.4 to 3.9 hours per resident per day.

  5. 1 citation

    Health inspection on January 7, 2025

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    68 of 592 New York homes (11%) got a citation at the actual harm level in 2025.

    • Citation F0686. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on February 20, 2025.

    See this home on CMS Care Compare

  6. Fine

    January 7, 2025 (1 year ago)

    CMS fine of $51,301 on January 7, 2025.

    See this home on CMS Care Compare

  7. CMS update of October 30, 2024

    • Star rating

      The CMS overall star rating changed from 5 of 5 to 4 of 5.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

  8. CMS update of July 31, 2024

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 5 of 5.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  9. 3 citations

    Health inspection on April 16, 2024

    CMS lists this as a standard inspection.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on June 7, 2024.

    • Citation F0690. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on June 7, 2024.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on June 7, 2024.

    See this home on CMS Care Compare

  10. 3 citations

    Fire safety inspection on April 16, 2024

    CMS lists this as a standard inspection.

    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on June 7, 2024.

      CMS has cited this home for K0345 2 times since 2022.

    • Citation K0372. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on June 7, 2024.

    • Citation K0923. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have proper medical gas storage and administration areas.

      CMS lists it as corrected on June 7, 2024.

      CMS has cited this home for K0923 2 times since 2020.

    See this home on CMS Care Compare

  11. 4 citations

    Health inspection on September 22, 2022

    CMS lists this as a standard inspection.

    • Citation F0607. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Develop and implement policies and procedures to prevent abuse, neglect, and theft.

      CMS lists it as corrected on February 7, 2020.

    • Citation F0655. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

      CMS lists it as corrected on December 1, 2022.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on December 1, 2022.

    • Citation F0836. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

      CMS lists it as corrected on December 1, 2022.

    See this home on CMS Care Compare

  12. 6 citations

    Fire safety inspection on September 22, 2022

    CMS lists this as a standard inspection.

    • Citation K0324. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on November 21, 2022.

    • Citation K0345. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on November 21, 2022.

    • Citation K0355. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on November 21, 2022.

    • Citation K0363. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on November 21, 2022.

      CMS has cited this home for K0363 2 times since 2020.

    • Citation K0918. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on November 21, 2022.

      CMS has cited this home for K0918 2 times since 2020.

    • Citation K0222. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

      CMS lists it as corrected on November 21, 2022.

      CMS has cited this home for K0222 2 times since 2020.

    See this home on CMS Care Compare

  13. 5 citations

    Health inspection on January 7, 2020

    CMS lists this as a standard inspection.

    • Citation F0610. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on March 7, 2020.

    • Citation F0688. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

      CMS lists it as corrected on March 7, 2020.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on March 7, 2020.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on March 7, 2020.

    • Citation F0805. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

      CMS lists it as corrected on March 7, 2020.

    See this home on CMS Care Compare

  14. 6 citations

    Fire safety inspection on January 7, 2020

    CMS lists this as a standard inspection.

    • Citation K0211. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on March 7, 2020.

    • Citation K0222. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

      CMS lists it as corrected on March 7, 2020.

    • Citation K0321. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on March 7, 2020.

    • Citation K0363. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on March 7, 2020.

    • Citation K0918. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on March 7, 2020.

    • Citation K0923. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have proper medical gas storage and administration areas.

      CMS lists it as corrected on March 7, 2020.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was St. Ann's Community last inspected?

CMS lists April 16, 2024 as the date of its most recent standard health inspection.

How many citations (violations) does St. Ann's Community have?

CMS lists 13 health citations since January 7, 2020. CMS also calls these deficiencies.

Has St. Ann's Community been fined?

CMS lists 1 fine in the past three years, $51,301 in total.

What is the CMS star rating of St. Ann's Community?

Its CMS overall star rating is 4 of 5.

Is St. Ann's Community a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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