The Palms At Florence
4438 Pamplico Highway, Florence, SC 29505
The Palms At Florence is a nursing home in Florence, South Carolina. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.
CMS star ratings
- 3 of 5CMS overall star rating
- 2 of 5CMS health inspection star rating
- 4 of 5CMS staffing star rating
- 5 of 5CMS quality measures star rating
Facts from CMS
- Phone
- (843) 669-3502
- Last standard health inspection
- June 4, 2026 (5 months ago)
- Certified beds
- 163
- Residents per day, on average
- 153.8
- Ownership type
- For profit - Corporation
- Legal business name
- Commander Operator LLC
- Chain
- Not listed by CMS
- Takes part in
- Medicare and Medicaid
Fewer health citations than the South Carolina average (11 vs 12).
Inspections, fines and changes
This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.
CMS update of October 28, 2026
Star rating
The CMS overall star rating changed from 2 of 5 to 3 of 5.
Star rating
The CMS health inspection star rating changed from 1 of 5 to 2 of 5.
CMS update of October 8, 2026
Star rating
The CMS overall star rating changed from 5 of 5 to 2 of 5.
Star rating
The CMS health inspection star rating changed from 4 of 5 to 1 of 5.
CMS update of July 29, 2026
Star rating
The CMS overall star rating changed from 4 of 5 to 5 of 5.
Star rating
The CMS quality measures star rating changed from 4 of 5 to 5 of 5.
7 citations
Health inspection on June 4, 2026
CMS lists this as a standard inspection.
Severity G is the second-highest of CMS's four levels. It means a resident was harmed.
14 of 187 South Carolina homes (7%) got a citation at the actual harm level in 2026.
Citation F0684. Severity G: actual harm, isolated.
The rule CMS cited:
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
The home is disputing this citation through CMS's independent review.
CMS lists it as corrected on July 3, 2026.
Citation F0732. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Post nurse staffing information every day.
CMS lists it as corrected on July 3, 2026.
Citation F0814. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Dispose of garbage and refuse properly.
CMS lists it as corrected on July 3, 2026.
Citation F0580. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
CMS lists it as corrected on July 3, 2026.
Citation F0759. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure medication error rates are not 5 percent or greater.
CMS lists it as corrected on July 3, 2026.
CMS has cited this home for F0759 2 times since 2025.
Citation F0760. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure that residents are free from significant medication errors.
CMS lists it as corrected on July 3, 2026.
Citation F0761. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
CMS lists it as corrected on August 3, 2026.
Fine
June 4, 2026 (5 months ago)
CMS fine of $18,470 on June 4, 2026.
Fine
June 4, 2026 (5 months ago)
CMS fine of $6,545 on June 4, 2026.
CMS update of November 20, 2025
Star rating
The CMS quality measures star rating changed from 3 of 5 to 4 of 5.
CMS update of July 30, 2025
Star rating
The CMS quality measures star rating changed from 2 of 5 to 3 of 5.
CMS update of June 25, 2025
Star rating
The CMS overall star rating changed from 3 of 5 to 4 of 5.
Star rating
The CMS health inspection star rating changed from 3 of 5 to 4 of 5.
3 citations
Health inspection on April 4, 2025
CMS lists this as a standard inspection.
Citation F0641. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure each resident receives an accurate assessment.
CMS lists it as corrected on May 2, 2025.
Citation F0695. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide safe and appropriate respiratory care for a resident when needed.
CMS lists it as corrected on May 2, 2025.
Citation F0759. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure medication error rates are not 5 percent or greater.
CMS lists it as corrected on May 2, 2025.
CMS update of March 26, 2025
Star rating
The CMS quality measures star rating changed from not rated by CMS to 2 of 5.
CMS update of February 26, 2025
Star rating
The CMS staffing star rating changed from 3 of 5 to 4 of 5.
CMS update of September 26, 2024
Star rating
The CMS quality measures star rating changed from 4 of 5 to not rated by CMS.
CMS update of July 31, 2024
Star rating
The CMS staffing star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.
CMS update of May 29, 2024
Fine
CMS changed the fine from October 25, 2023 from $12,155 to $7,901.
CMS update of April 25, 2024
Star rating
The CMS quality measures star rating changed from 3 of 5 to 4 of 5.
1 citation
Health inspection on October 25, 2023
CMS lists this as a standard inspection.
Severity G is the second-highest of CMS's four levels. It means a resident was harmed.
5 of 187 South Carolina homes (3%) got a citation at the actual harm level in 2023.
Citation F0686. Severity G: actual harm, isolated.
The rule CMS cited:
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
CMS lists it as corrected on November 20, 2023.
Fine
October 25, 2023 (3 years ago)
CMS fine of $7,901 on October 25, 2023.
Owners and managers
CMS lists these owners and managers for this home. Names are as CMS writes them.
- COMMANDER OPERATOR HOLDCO, LLC5% or greater direct ownership interest · 100% · since 11/01/2021
- DASAY 2019 TRUST5% or greater indirect ownership interest · no percentage provided · since 11/01/2021
- GAMTA 2020 TRUST5% or greater indirect ownership interest · no percentage provided · since 11/01/2021
- TROPPER, YAAKOV5% or greater indirect ownership interest · no percentage provided · since 11/01/2021
- WEISS, HILLEL5% or greater indirect ownership interest · no percentage provided · since 11/01/2021
Questions
When was The Palms At Florence last inspected?
CMS lists June 4, 2026 as the date of its most recent standard health inspection.
How many citations (violations) does The Palms At Florence have?
CMS lists 11 health citations since October 25, 2023. CMS also calls these deficiencies.
Has The Palms At Florence been fined?
CMS lists 3 fines in the past three years, $32,916 in total.
What is the CMS star rating of The Palms At Florence?
Its CMS overall star rating is 3 of 5.
Is The Palms At Florence a Special Focus Facility?
No. CMS does not list it as a Special Focus Facility or a candidate.