Nursing Home Alerts

Northbrooke Post Acute

121 Physicians Dr, Jackson, TN 38305

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Northbrooke Post Acute is a nursing home in Jackson, Tennessee. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(731) 664-5050
Last standard health inspection
April 16, 2025 (1 year ago)
Certified beds
120
Residents per day, on average
104.5
Ownership type
For profit - Corporation
Legal business name
Hanalei River Holdings LLC
Chain
Links Healthcare Group
Takes part in
Medicare and Medicaid

More health citations than the Tennessee average (32 vs 14).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of July 29, 2026

    • Star rating

      The CMS quality measures star rating changed from 1 of 5 to 2 of 5.

  2. CMS update of April 29, 2026

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 1 of 5.

  3. CMS update of February 25, 2026

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5.

    • Changed ownership in the last 12 months

      CMS no longer shows a change of ownership in the past 12 months.

  4. CMS update of November 20, 2025

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

  5. CMS update of June 25, 2025

    • Name

      CMS lists a new legal business name for this home.

    • Ownership

      CMS lists this home under a new chain.

  6. CMS update of May 28, 2025

    • Changed ownership in the last 12 months

      CMS records show a change of ownership in the past 12 months.

  7. CMS update of April 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 1 of 5 to 2 of 5.

    • Name

      CMS lists a new name for this home. It was AHC NORTHBROOKE.

    • Name

      CMS lists a new legal business name for this home.

  8. 15 citations

    Health inspection on April 16, 2025

    CMS lists this as a standard inspection and a complaint inspection.

    • Citation F0686. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on May 16, 2025.

      CMS has cited this home for F0686 2 times since 2024.

    • Citation F0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on May 16, 2025.

      CMS has cited this home for F0761 3 times since 2022.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on May 16, 2025.

      CMS has cited this home for F0812 2 times since 2024.

    • Citation F0553. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Allow resident to participate in the development and implementation of his or her person-centered plan of care.

      CMS lists it as corrected on May 16, 2025.

    • Citation F0567. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to manage his or her financial affairs.

      CMS lists it as corrected on May 16, 2025.

    • Citation F0569. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

      CMS lists it as corrected on May 16, 2025.

    • Citation F0578. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

      CMS lists it as corrected on May 16, 2025.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on May 16, 2025.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on May 16, 2025.

      CMS has cited this home for F0689 2 times since 2022.

    • Citation F0693. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on May 16, 2025.

      CMS has cited this home for F0693 2 times since 2024.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on May 16, 2025.

      CMS has cited this home for F0695 2 times since 2022.

    • Citation F0727. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

      CMS lists it as corrected on May 16, 2025.

    • Citation F0732. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Post nurse staffing information every day.

      CMS lists it as corrected on May 16, 2025.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on May 16, 2025.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on May 16, 2025.

      CMS has cited this home for F0880 3 times since 2022.

    See this home on CMS Care Compare

  9. 7 citations

    Fire safety inspection on April 16, 2025

    CMS lists this as a standard inspection.

    • Citation K0920. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on May 16, 2025.

    • Citation K0291. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install emergency lighting that can last at least 1 1/2 hours.

      CMS lists it as corrected on May 16, 2025.

    • Citation K0293. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have properly located and lighted "Exit" signs.

      CMS lists it as corrected on May 16, 2025.

    • Citation K0324. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on May 16, 2025.

    • Citation K0353. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on May 16, 2025.

    • Citation K0355. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on May 16, 2025.

    • Citation K0363. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on May 16, 2025.

    See this home on CMS Care Compare

  10. 9 citations

    Health inspection on May 29, 2024

    CMS lists this as a standard inspection and a complaint inspection.

    • Citation F0693. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on July 31, 2024.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on July 31, 2024.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on July 31, 2024.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on July 31, 2024.

    • Citation F0584. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on July 31, 2024.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on July 31, 2024.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on July 31, 2024.

    • Citation F0726. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

      CMS lists it as corrected on July 31, 2024.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on July 31, 2024.

    See this home on CMS Care Compare

  11. 5 citations

    Fire safety inspection on May 29, 2024

    CMS lists this as a standard inspection.

    • Citation E0004. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and maintain an Emergency Preparedness Program (EP).

      CMS lists it as corrected on June 18, 2024.

    • Citation E0025. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Create arrangements with other facilities to receive patients.

      CMS lists it as corrected on June 18, 2024.

    • Citation E0031. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide emergency officials' contact information.

      CMS lists it as corrected on June 18, 2024.

    • Citation E0039. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Conduct testing and exercise requirements.

      CMS lists it as corrected on June 18, 2024.

    • Citation K0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: To conduct inspection, testing and maintenance of fire doors by qualified individuals.

      CMS lists it as corrected on June 27, 2024.

    See this home on CMS Care Compare

  12. CMS update of April 25, 2024

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 1 of 5.

  13. CMS update of February 29, 2024

    • Star rating

      The CMS health inspection star rating changed from 1 of 5 to 2 of 5.

  14. CMS update of January 31, 2024

    • Star rating

      The CMS quality measures star rating changed from 1 of 5 to 2 of 5.

  15. 8 citations

    Health inspection on April 8, 2022

    CMS lists this as a standard inspection.

    • Citation F0661. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

      CMS lists it as corrected on May 2, 2022.

    • Citation F0689. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on May 2, 2022.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on May 2, 2022.

    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on May 2, 2022.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on May 2, 2022.

    • Citation F0692. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on May 2, 2022.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on May 2, 2022.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on May 2, 2022.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Northbrooke Post Acute last inspected?

CMS lists April 16, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does Northbrooke Post Acute have?

CMS lists 32 health citations since April 8, 2022. CMS also calls these deficiencies.

Has Northbrooke Post Acute been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Northbrooke Post Acute?

Its CMS overall star rating is 1 of 5.

Is Northbrooke Post Acute a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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