The Arbour at Westminster Manor
4200 Jackson Ave, Austin, TX 78731
The Arbour at Westminster Manor is a nursing home in Austin, Texas. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.
CMS star ratings
- 5 of 5CMS overall star rating
- 5 of 5CMS health inspection star rating
- 5 of 5CMS staffing star rating
- 5 of 5CMS quality measures star rating
Facts from CMS
- Phone
- (512) 454-4711
- Last standard health inspection
- December 3, 2025 (11 months ago)
- Certified beds
- 90
- Residents per day, on average
- 80.6
- Ownership type
- Non profit - Corporation
- Legal business name
- Westminster Manor
- Chain
- Life Care Services
- Takes part in
- Medicare
Fewer health citations than the Texas average (8 vs 28).
Inspections, fines and changes
This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.
CMS update of October 28, 2026
Star rating
The CMS staffing star rating changed from 4 of 5 to 5 of 5.
CMS update of October 8, 2026
Star rating
The CMS health inspection star rating changed from 4 of 5 to 5 of 5.
Health citation
CMS changed citation F0600 from severity J to D. It is from the health inspection on September 25, 2024. Severity D: potential for more than minimal harm, isolated.
Fine
CMS changed the fine from September 25, 2024 from $29,085 to $18,905.
CMS update of May 27, 2026
Ownership
CMS lists this home under a new chain.
CMS update of February 25, 2026
Star rating
The CMS overall star rating changed from 3 of 5 to 5 of 5.
Star rating
The CMS health inspection star rating changed from 2 of 5 to 4 of 5.
CMS abuse icon
CMS removed its abuse icon from this home.
2 citations
Health inspection on December 3, 2025
CMS lists this as a standard inspection.
Citation F0812. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
CMS lists it as corrected on January 15, 2026.
Citation F0641. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure each resident receives an accurate assessment.
CMS lists it as corrected on January 15, 2026.
CMS has cited this home for F0641 2 times since 2023.
2 citations
Fire safety inspection on December 3, 2025
CMS lists this as a standard inspection.
Citation K0324. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Provide properly protected cooking facilities.
CMS lists it as corrected on January 15, 2026.
Citation K0345. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Have approved installation, maintenance and testing program for fire alarm systems.
CMS lists it as corrected on January 15, 2026.
CMS has cited this home for K0345 2 times since 2023.
CMS update of July 30, 2025
Star rating
The CMS overall star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS staffing star rating changed from 5 of 5 to 4 of 5.
CMS update of April 30, 2025
Star rating
The CMS overall star rating changed from 3 of 5 to 4 of 5.
Star rating
The CMS staffing star rating changed from 4 of 5 to 5 of 5.
CMS update of February 26, 2025
Star rating
The CMS overall star rating changed from 5 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS health inspection star rating changed from 5 of 5 to 2 of 5.
CMS abuse icon
CMS added its abuse icon to this home.
3 citations
Health inspection on September 25, 2024
CMS lists this as a standard inspection and a complaint inspection.
Citation F0558. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Reasonably accommodate the needs and preferences of each resident.
CMS lists it as corrected on October 23, 2024.
Citation F0600. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
CMS lists it as corrected on October 23, 2024.
Citation F0656. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
CMS lists it as corrected on October 23, 2024.
Fine
September 25, 2024 (2 years ago)
CMS fine of $18,905 on September 25, 2024.
CMS update of July 31, 2024
Star rating
The CMS staffing star rating changed from 5 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.
Staffing
Total nurse staffing reported to CMS went from 5.6 to 4.9 hours per resident per day.
3 citations
Health inspection on July 21, 2023
CMS lists this as a standard inspection.
Citation F0880. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Provide and implement an infection prevention and control program.
CMS lists it as corrected on September 15, 2023.
Citation F0636. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
CMS lists it as corrected on September 15, 2023.
Citation F0641. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure each resident receives an accurate assessment.
CMS lists it as corrected on September 15, 2023.
4 citations
Fire safety inspection on July 21, 2023
CMS lists this as a standard inspection.
Citation K0761. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
CMS lists it as corrected on September 2, 2023.
Citation K0923. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Have proper medical gas storage and administration areas.
CMS lists it as corrected on September 2, 2023.
Citation K0345. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Have approved installation, maintenance and testing program for fire alarm systems.
CMS lists it as corrected on September 2, 2023.
Citation K0918. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Have generator or other power source capable of supplying service within 10 seconds.
CMS lists it as corrected on September 2, 2023.
Owners and managers
CMS lists these owners and managers for this home. Names are as CMS writes them.
- WESTMINSTER MANOR5% or greater direct ownership interest · 100% · since 09/06/1973
- LIFE CARE SERVICES LLCOperational/managerial control · not applicable · since 10/01/1980
- BORST, CHARLESOperational/managerial control · not applicable · since 05/25/2009
- HALEY, CASSIEOperational/managerial control · not applicable · since 07/22/2019
- KROL, MICHAELOperational/managerial control · not applicable · since 03/20/2023
- LOYD, SARAHOperational/managerial control · not applicable · since 10/24/2006
Questions
When was The Arbour at Westminster Manor last inspected?
CMS lists December 3, 2025 as the date of its most recent standard health inspection.
How many citations (violations) does The Arbour at Westminster Manor have?
CMS lists 8 health citations since July 21, 2023. CMS also calls these deficiencies.
Has The Arbour at Westminster Manor been fined?
CMS lists 1 fine in the past three years, $18,905 in total.
What is the CMS star rating of The Arbour at Westminster Manor?
Its CMS overall star rating is 5 of 5.
Is The Arbour at Westminster Manor a Special Focus Facility?
No. CMS does not list it as a Special Focus Facility or a candidate.
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