Nursing Home Alerts

Paradigm at Westbury

5201 S Willow Dr, Houston, TX 77035

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Paradigm at Westbury is a nursing home in Houston, Texas. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(713) 721-0297
Last standard health inspection
May 30, 2026 (5 months ago)
Certified beds
148
Residents per day, on average
107.8
Ownership type
For profit - Corporation
Legal business name
Oakbend Medical Center
Chain
Paradigm Healthcare
Takes part in
Medicare and Medicaid

More health citations than the Texas average (43 vs 28).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 8, 2026

    • Fine

      CMS changed the fine from January 15, 2025 from $81,075 to $52,699.

  2. 1 citation

    Health inspection on August 15, 2026

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    95 of 1,177 Texas homes (8%) got a citation at the actual harm level in 2026.

    • Citation F0627. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

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  3. Fine

    August 15, 2026 (2 months ago)

    CMS fine of $19,610 on August 15, 2026.

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  4. 7 citations

    Health inspection on May 30, 2026

    CMS lists this as a standard inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    95 of 1,177 Texas homes (8%) got a citation at the actual harm level in 2026.

    • Citation F0692. Severity G: actual harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on June 25, 2026.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on June 25, 2026.

      CMS has cited this home for F0880 2 times since 2024.

    • Citation F0657. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on June 25, 2026.

      CMS has cited this home for F0657 2 times since 2024.

    • Citation F0759. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on June 25, 2026.

      CMS has cited this home for F0759 3 times since 2024.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on June 25, 2026.

      CMS has cited this home for F0761 2 times since 2024.

    • Citation F0883. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement policies and procedures for flu and pneumonia vaccinations.

      CMS lists it as corrected on June 25, 2026.

    • Citation F0887. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

      CMS lists it as corrected on June 25, 2026.

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  5. 8 citations

    Fire safety inspection on May 30, 2026

    CMS lists this as a standard inspection.

    • Citation K0293. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have properly located and lighted "Exit" signs.

      CMS lists it as corrected on June 13, 2026.

    • Citation K0355. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on June 13, 2026.

    • Citation K0363. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on June 13, 2026.

    • Citation K0372. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on June 13, 2026.

      CMS has cited this home for K0372 2 times since 2024.

    • Citation K0511. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have properly installed electrical wiring and gas equipment.

      CMS lists it as corrected on June 13, 2026.

    • Citation K0741. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

      CMS lists it as corrected on June 13, 2026.

    • Citation K0920. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on June 13, 2026.

    • Citation K0923. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have proper medical gas storage and administration areas.

      CMS lists it as corrected on June 13, 2026.

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  6. Fine

    May 30, 2026 (5 months ago)

    CMS fine of $26,180 on May 30, 2026.

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  7. CMS update of May 27, 2026

    • Fine

      CMS changed the fine from August 28, 2025 from $22,455 to $14,596.

  8. CMS update of April 29, 2026

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  9. CMS update of December 15, 2025

    • Special Focus Facility

      CMS no longer lists this home as a Special Focus Facility candidate.

  10. 2 citations

    Health inspection on November 24, 2025

    CMS lists this as a complaint inspection.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on December 12, 2025.

      CMS has cited this home for F0550 2 times since 2024.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on December 12, 2025.

      CMS has cited this home for F0677 3 times since 2023.

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  11. CMS update of November 20, 2025

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

    • Special Focus Facility

      CMS now lists this home as a Special Focus Facility candidate.

  12. 1 citation

    Health inspection on August 28, 2025

    CMS lists this as a complaint inspection.

    Severity K is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    407 of 1,177 Texas homes (35%) got a citation at the immediate jeopardy level in 2025.

    • Citation F0695. Severity K: immediate jeopardy, pattern.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on September 17, 2025.

      CMS has cited this home for F0695 2 times since 2024.

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  13. Fine

    August 28, 2025 (1 year ago)

    CMS fine of $14,596 on August 28, 2025.

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  14. CMS update of July 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  15. 1 citation

    Health inspection on May 2, 2025

    CMS lists this as a complaint inspection.

    • Citation F0584. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on May 6, 2025.

      CMS has cited this home for F0584 4 times since 2024.

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  16. 5 citations

    Health inspection on March 28, 2025

    CMS lists this as a standard inspection and a complaint inspection.

    • Citation F0755. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on April 23, 2025.

      CMS has cited this home for F0755 2 times since 2024.

    • Citation F0759. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on April 23, 2025.

    • Citation F0760. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on April 23, 2025.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on April 23, 2025.

      CMS has cited this home for F0812 4 times since 2023.

    • Citation F0814. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Dispose of garbage and refuse properly.

      CMS lists it as corrected on April 23, 2025.

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  17. 5 citations

    Fire safety inspection on March 28, 2025

    CMS lists this as a standard inspection.

    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on April 16, 2025.

    • Citation K0324. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on April 16, 2025.

    • Citation K0929. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

      CMS lists it as corrected on April 23, 2025.

    • Citation K0353. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on April 18, 2025.

      CMS has cited this home for K0353 2 times since 2024.

    • Citation K0521. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS lists it as corrected on April 20, 2025.

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  18. CMS update of February 26, 2025

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

  19. 1 citation

    Health inspection on January 28, 2025

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    107 of 1,177 Texas homes (9%) got a citation at the actual harm level in 2025.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on January 30, 2025.

      CMS has cited this home for F0689 2 times since 2024.

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  20. 1 citation

    Health inspection on January 15, 2025

    CMS lists this as a complaint inspection.

    Severity L is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    407 of 1,177 Texas homes (35%) got a citation at the immediate jeopardy level in 2025.

    • Citation F0584. Severity L: immediate jeopardy, widespread.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on January 25, 2025.

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  21. Fine

    January 15, 2025 (1 year ago)

    CMS fine of $52,699 on January 15, 2025.

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  22. CMS update of October 30, 2024

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  23. 2 citations

    Health inspection on October 15, 2024

    CMS lists this as a complaint inspection.

    • Citation F0641. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives an accurate assessment.

      CMS lists it as corrected on October 15, 2024.

    • Citation F0657. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on October 15, 2024.

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  24. CMS update of September 26, 2024

    • Fine

      CMS changed the fine from January 7, 2024 from $14,313 to $14,563.

  25. CMS update of July 31, 2024

    • Fine

      CMS changed the fine from January 7, 2024 from $22,020 to $14,313.

  26. 1 citation

    Health inspection on July 3, 2024

    CMS lists this as a complaint inspection.

    • Citation F0584. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on July 10, 2024.

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  27. 2 citations

    Health inspection on June 27, 2024

    CMS lists this as a complaint inspection.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on June 30, 2024.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on June 30, 2024.

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  28. 5 citations

    Health inspection on June 6, 2024

    CMS lists this as a complaint inspection.

    • Citation F0677. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on June 12, 2024.

    • Citation F0755. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on June 12, 2024.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on June 12, 2024.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on June 12, 2024.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on June 12, 2024.

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  29. CMS update of May 29, 2024

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 1 of 5.

  30. 3 citations

    Health inspection on April 30, 2024

    CMS lists this as a complaint inspection.

    • Citation F0925. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

      CMS lists it as corrected on May 2, 2024.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on May 2, 2024.

    • Citation F0584. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on May 2, 2024.

    See this home on CMS Care Compare

  31. CMS update of April 25, 2024

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  32. CMS update of February 29, 2024

    • Star rating

      The CMS health inspection star rating changed from 1 of 5 to 2 of 5.

  33. 2 citations

    Health inspection on February 5, 2024

    CMS lists this as a complaint inspection.

    Severity K is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    411 of 1,177 Texas homes (35%) got a citation at the immediate jeopardy level in 2024.

    • Citation F0689. Severity K: immediate jeopardy, pattern.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on February 7, 2024.

    • Citation F0926. Severity K: immediate jeopardy, pattern.

      The rule CMS cited: Have policies on smoking.

      CMS lists it as corrected on February 7, 2024.

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  34. 1 citation

    Health inspection on January 29, 2024

    CMS lists this as a complaint inspection.

    • Citation F0919. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Make sure that a working call system is available in each resident's bathroom and bathing area.

      CMS lists it as corrected on February 5, 2024.

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  35. 3 citations

    Health inspection on January 7, 2024

    CMS lists this as a standard inspection and a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    143 of 1,177 Texas homes (12%) got a citation at the actual harm level in 2024.

    • Citation F0684. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on January 8, 2024.

    • Citation F0851. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

      CMS lists it as corrected on January 8, 2024.

    • Citation F0759. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on January 8, 2024.

    See this home on CMS Care Compare

  36. 2 citations

    Fire safety inspection on January 7, 2024

    CMS lists this as a standard inspection.

    • Citation K0353. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on December 29, 2023.

    • Citation K0372. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on December 21, 2023.

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  37. Fine

    January 7, 2024 (2 years ago)

    CMS fine of $14,563 on January 7, 2024.

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  38. CMS update of December 21, 2023

    • Fine

      CMS changed the fine from August 20, 2021 from $15,000 to $16,373.

    • Fine

      CMS changed the fine from December 22, 2021 from $93,400 to $101,595.

    • Fine

      CMS changed the fine from January 11, 2023 from $8,648 to $9,155.

  39. 1 citation

    Health inspection on November 7, 2023

    CMS lists this as a complaint inspection.

    • Citation F0558. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Reasonably accommodate the needs and preferences of each resident.

      CMS lists it as corrected on November 10, 2023.

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  40. 2 citations

    Health inspection on November 3, 2023

    CMS lists this as a complaint inspection.

    • Citation F0808. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

      CMS lists it as corrected on November 8, 2023.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on November 8, 2023.

    See this home on CMS Care Compare

  41. 2 citations

    Health inspection on October 17, 2023

    CMS lists this as a complaint inspection.

    • Citation F0583. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Keep residents' personal and medical records private and confidential.

      CMS lists it as corrected on October 24, 2023.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on October 24, 2023.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Paradigm at Westbury last inspected?

CMS lists May 30, 2026 as the date of its most recent standard health inspection.

How many citations (violations) does Paradigm at Westbury have?

CMS lists 43 health citations since October 17, 2023. CMS also calls these deficiencies.

Has Paradigm at Westbury been fined?

CMS lists 5 fines in the past three years, $127,648 in total.

What is the CMS star rating of Paradigm at Westbury?

Its CMS overall star rating is 1 of 5.

Is Paradigm at Westbury a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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