Nursing Home Alerts

Windsor Gardens

2535 W Pleasant Run, Lancaster, TX 75146

Open in mapsSee this home on CMS Care Compare

Windsor Gardens is a nursing home in Lancaster, Texas. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(972) 228-8029
Last standard health inspection
January 15, 2026 (9 months ago)
Certified beds
150
Residents per day, on average
109.6
Ownership type
For profit - Corporation
Legal business name
Dallas County Hospital District
Chain
Cantex Continuing Care
Takes part in
Medicare and Medicaid

Fewer health citations than the Texas average (27 vs 28).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

  2. CMS update of July 29, 2026

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 2 of 5.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

  3. 1 citation

    Health inspection on July 20, 2026

    CMS lists this as a complaint inspection.

    • Citation F0550. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on July 21, 2026.

      CMS has cited this home for F0550 2 times since 2024.

    See this home on CMS Care Compare

  4. CMS update of April 29, 2026

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

  5. 9 citations

    Health inspection on January 15, 2026

    CMS lists this as a standard inspection.

    • Citation F0558. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Reasonably accommodate the needs and preferences of each resident.

      CMS lists it as corrected on January 21, 2026.

    • Citation F0583. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Keep residents' personal and medical records private and confidential.

      CMS lists it as corrected on January 21, 2026.

    • Citation F0656. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on January 21, 2026.

      CMS has cited this home for F0656 4 times since 2024.

    • Citation F0657. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on January 21, 2026.

    • Citation F0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on January 21, 2026.

      CMS has cited this home for F0761 2 times since 2024.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on January 21, 2026.

      CMS has cited this home for F0880 2 times since 2024.

    • Citation F0655. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

      CMS lists it as corrected on January 21, 2026.

    • Citation F0690. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on January 21, 2026.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on January 21, 2026.

    See this home on CMS Care Compare

  6. 1 citation

    Fire safety inspection on January 15, 2026

    CMS lists this as a standard inspection.

    • Citation K0929. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

      CMS lists it as corrected on February 22, 2026.

    See this home on CMS Care Compare

  7. 1 citation

    Health inspection on December 8, 2025

    CMS lists this as a complaint inspection.

    • Citation F0755. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on December 12, 2025.

      CMS has cited this home for F0755 2 times since 2024.

    See this home on CMS Care Compare

  8. CMS update of November 20, 2025

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

  9. 3 citations

    Health inspection on August 23, 2025

    CMS lists this as a complaint inspection.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on September 30, 2025.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on September 30, 2025.

    • Citation F0694. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide for the safe, appropriate administration of IV fluids for a resident when needed.

      CMS lists it as corrected on September 30, 2025.

    See this home on CMS Care Compare

  10. CMS update of July 30, 2025

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

  11. 2 citations

    Health inspection on May 21, 2025

    CMS lists this as a complaint inspection.

    • Citation F0686. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on June 23, 2025.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on June 23, 2025.

    See this home on CMS Care Compare

  12. CMS update of April 30, 2025

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

  13. CMS update of February 26, 2025

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

    • Fine

      CMS changed the fine from June 11, 2024 from $20,965 to $13,877.

  14. 5 citations

    Health inspection on November 7, 2024

    CMS lists this as a standard inspection and a complaint inspection.

    • Citation F0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on November 15, 2024.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on November 15, 2024.

      CMS has cited this home for F0812 2 times since 2023.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on November 15, 2024.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on November 15, 2024.

    • Citation F0921. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

      CMS lists it as corrected on November 15, 2024.

    See this home on CMS Care Compare

  15. 1 citation

    Fire safety inspection on November 7, 2024

    CMS lists this as a standard inspection.

    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on November 13, 2024.

      CMS has cited this home for K0345 2 times since 2023.

    See this home on CMS Care Compare

  16. CMS update of October 30, 2024

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  17. CMS update of September 26, 2024

    • Star rating

      The CMS overall star rating changed from 5 of 5 to 2 of 5.

    • Star rating

      The CMS health inspection star rating changed from 5 of 5 to 2 of 5.

  18. 1 citation

    Health inspection on August 28, 2024

    CMS lists this as a complaint inspection.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on September 23, 2024.

    See this home on CMS Care Compare

  19. 1 citation

    Health inspection on August 26, 2024

    CMS lists this as a complaint inspection.

    • Citation F0693. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on September 23, 2024.

    See this home on CMS Care Compare

  20. CMS update of July 31, 2024

    • Staffing

      Total nurse staffing reported to CMS went from 3.7 to 3.2 hours per resident per day.

  21. 2 citations

    Health inspection on June 22, 2024

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    411 of 1,177 Texas homes (35%) got a citation at the immediate jeopardy level in 2024.

    • Citation F0656. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on July 19, 2024.

    • Citation F0689. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on July 19, 2024.

    See this home on CMS Care Compare

  22. 1 citation

    Health inspection on June 11, 2024

    CMS lists this as a complaint inspection.

    • Citation F0755. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on July 10, 2024.

    See this home on CMS Care Compare

  23. Fine

    June 11, 2024 (2 years ago)

    CMS fine of $13,877 on June 11, 2024.

    See this home on CMS Care Compare

  24. CMS update of January 31, 2024

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 5 of 5.

    • Star rating

      The CMS health inspection star rating changed from 4 of 5 to 5 of 5.

  25. 1 citation

    Health inspection on October 5, 2023

    CMS lists this as a standard inspection and a complaint inspection.

    • Citation F0812. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on October 20, 2023.

    See this home on CMS Care Compare

  26. 5 citations

    Fire safety inspection on October 5, 2023

    CMS lists this as a standard inspection.

    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on October 6, 2023.

    • Citation K0352. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Properly install and monitor supervisory attachments on automatic sprinkler systems.

      CMS lists it as corrected on October 6, 2023.

    • Citation K0511. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have properly installed electrical wiring and gas equipment.

      CMS lists it as corrected on October 6, 2023.

    • Citation K0291. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install emergency lighting that can last at least 1 1/2 hours.

      CMS lists it as corrected on November 1, 2023.

    • Citation K0351. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install an approved automatic sprinkler system.

      CMS lists it as corrected on October 24, 2023.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Windsor Gardens last inspected?

CMS lists January 15, 2026 as the date of its most recent standard health inspection.

How many citations (violations) does Windsor Gardens have?

CMS lists 27 health citations since October 5, 2023. CMS also calls these deficiencies.

Has Windsor Gardens been fined?

CMS lists 1 fine in the past three years, $13,877 in total.

What is the CMS star rating of Windsor Gardens?

Its CMS overall star rating is 2 of 5.

Is Windsor Gardens a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

Other nursing homes in Lancaster