Nursing Home Alerts

Heritage Hall Clintwood

1225 Clintwood Main Street, Route 607, Clintwood, VA 24228

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Heritage Hall Clintwood is a nursing home in Clintwood, Virginia. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(276) 926-4693
Last standard health inspection
June 27, 2024 (2 years ago)
Certified beds
100
Residents per day, on average
86.9
Ownership type
For profit - Limited Liability company
Legal business name
Clintwood Life Care, LLC
Chain
Heritage Hall
Takes part in
Medicare and Medicaid

Fewer health citations than the Virginia average (18 vs 39).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

  2. CMS update of July 29, 2026

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

  3. CMS update of June 24, 2026

    • Name

      CMS lists a new legal business name for this home.

  4. CMS update of February 25, 2026

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

  5. CMS update of July 30, 2025

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5.

  6. CMS update of May 28, 2025

    • Name

      CMS lists a new legal business name for this home.

  7. CMS update of April 30, 2025

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS staffing star rating changed from 1 of 5 to 2 of 5.

  8. CMS update of March 26, 2025

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 4 of 5.

  9. CMS update of February 26, 2025

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

  10. CMS update of October 30, 2024

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5.

  11. CMS update of July 31, 2024

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

  12. 8 citations

    Health inspection on June 27, 2024

    CMS lists this as a standard inspection.

    • Citation F0684. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on September 3, 2024.

      CMS has cited this home for F0684 2 times since 2019.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on September 3, 2024.

    • Citation F0623. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

      CMS lists it as corrected on September 3, 2024.

    • Citation F0657. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on September 3, 2024.

    • Citation F0693. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on September 3, 2024.

      CMS has cited this home for F0693 2 times since 2022.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on September 3, 2024.

    • Citation F0758. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on September 3, 2024.

      CMS has cited this home for F0758 2 times since 2019.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on September 3, 2024.

    See this home on CMS Care Compare

  13. 1 citation

    Fire safety inspection on June 27, 2024

    CMS lists this as a standard inspection.

    • Citation K0932. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Meet other general requirements.

      CMS lists it as corrected on February 5, 2025.

    See this home on CMS Care Compare

  14. CMS update of April 25, 2024

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

  15. 1 citation

    Health inspection on May 5, 2022

    CMS lists this as a standard inspection.

    • Citation F0693. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on June 7, 2022.

    See this home on CMS Care Compare

  16. 3 citations

    Fire safety inspection on May 5, 2022

    CMS lists this as a standard inspection.

    • Citation K0761. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: To conduct inspection, testing and maintenance of fire doors by qualified individuals.

      CMS lists it as corrected on October 3, 2022.

    • Citation K0345. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on July 15, 2022.

    • Citation K0352. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Properly install and monitor supervisory attachments on automatic sprinkler systems.

      CMS lists it as corrected on July 15, 2022.

    See this home on CMS Care Compare

  17. 9 citations

    Health inspection on June 20, 2019

    CMS lists this as a standard inspection.

    • Citation F0867. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

      CMS lists it as corrected on September 13, 2019.

    • Citation F0755. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on September 13, 2019.

    • Citation F0758. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on September 13, 2019.

    • Citation F0554. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Allow residents to self-administer drugs if determined clinically appropriate.

      CMS lists it as corrected on August 21, 2019.

    • Citation F0583. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Keep residents' personal and medical records private and confidential.

      CMS lists it as corrected on August 21, 2019.

    • Citation F0645. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: PASARR screening for Mental disorders or Intellectual Disabilities

      CMS lists it as corrected on September 13, 2019.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on September 13, 2019.

    • Citation F0742. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

      CMS lists it as corrected on August 21, 2019.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on September 13, 2019.

    See this home on CMS Care Compare

  18. 2 citations

    Fire safety inspection on June 20, 2019

    CMS lists this as a standard inspection.

    • Citation K0321. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on July 25, 2019.

    • Citation K0511. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have properly installed electrical wiring and gas equipment.

      CMS lists it as corrected on July 25, 2019.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Heritage Hall Clintwood last inspected?

CMS lists June 27, 2024 as the date of its most recent standard health inspection.

How many citations (violations) does Heritage Hall Clintwood have?

CMS lists 18 health citations since June 20, 2019. CMS also calls these deficiencies.

Has Heritage Hall Clintwood been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Heritage Hall Clintwood?

Its CMS overall star rating is 4 of 5.

Is Heritage Hall Clintwood a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.