Nursing Home Alerts

Hallmark Manor

32300 First Avenue South, Federal Way, WA 98003

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Hallmark Manor is a nursing home in Federal Way, Washington. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(253) 874-3580
Last standard health inspection
May 13, 2025 (1 year ago)
Certified beds
147
Residents per day, on average
108.3
Ownership type
For profit - Corporation
Legal business name
Consolidated Resources Health Care Fund I LP
Chain
Life Care Centers of America
Takes part in
Medicare and Medicaid

More health citations than the Washington average (60 vs 50).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 4 of 5.

  2. CMS update of July 29, 2026

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 2 of 5.

  3. 1 citation

    Health inspection on May 28, 2026

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    36 of 193 Washington homes (19%) got a citation at the actual harm level in 2026.

    • Citation F0684. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on June 18, 2026.

      CMS has cited this home for F0684 2 times since 2025.

    See this home on CMS Care Compare

  4. 2 citations

    Fire safety inspection on May 12, 2026

    CMS lists this as a complaint inspection.

    • Citation K0761. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: To conduct inspection, testing and maintenance of fire doors by qualified individuals.

      CMS lists it as corrected on June 16, 2026.

      CMS has cited this home for K0761 2 times since 2025.

    • Citation K0321. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on June 16, 2026.

      CMS has cited this home for K0321 2 times since 2025.

    See this home on CMS Care Compare

  5. Fine

    May 12, 2026 (5 months ago)

    CMS fine of $14,380 on May 12, 2026.

    See this home on CMS Care Compare

  6. CMS update of February 25, 2026

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

    • Fire safety citation

      CMS removed citation E0030 from the fire safety inspection on May 13, 2025.

    • Fire safety citation

      CMS removed citation E0031 from the fire safety inspection on May 13, 2025.

    • Fire safety citation

      CMS removed citation K0711 from the fire safety inspection on May 13, 2025.

  7. CMS update of November 20, 2025

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 3 of 5.

  8. CMS update of July 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  9. CMS update of June 25, 2025

    • Health citation

      CMS removed citation F0623 from the health inspection on March 6, 2024.

    • Health citation

      CMS removed citation F0625 from the health inspection on March 6, 2024.

  10. 19 citations

    Health inspection on May 13, 2025

    CMS lists this as a standard inspection.

    • Citation F0628. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

      CMS lists it as corrected on June 19, 2025.

    • Citation F0689. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on June 19, 2025.

      CMS has cited this home for F0689 2 times since 2024.

    • Citation F0582. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

      CMS lists it as corrected on June 19, 2025.

    • Citation F0584. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on June 19, 2025.

    • Citation F0637. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Assess the resident when there is a significant change in condition

      CMS lists it as corrected on June 19, 2025.

      CMS has cited this home for F0637 2 times since 2024.

    • Citation F0641. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives an accurate assessment.

      CMS lists it as corrected on June 19, 2025.

      CMS has cited this home for F0641 2 times since 2024.

    • Citation F0644. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

      CMS lists it as corrected on June 19, 2025.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on June 19, 2025.

    • Citation F0657. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on June 19, 2025.

      CMS has cited this home for F0657 2 times since 2024.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on June 19, 2025.

      CMS has cited this home for F0658 2 times since 2024.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on June 19, 2025.

      CMS has cited this home for F0677 2 times since 2022.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on June 19, 2025.

    • Citation F0692. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on June 19, 2025.

    • Citation F0700. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

      CMS lists it as corrected on June 19, 2025.

    • Citation F0756. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

      CMS lists it as corrected on June 19, 2025.

    • Citation F0757. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident’s drug regimen must be free from unnecessary drugs.

      CMS lists it as corrected on June 19, 2025.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on June 19, 2025.

      CMS has cited this home for F0761 3 times since 2022.

    • Citation F0804. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

      CMS lists it as corrected on June 19, 2025.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on June 19, 2025.

      CMS has cited this home for F0880 3 times since 2022.

    See this home on CMS Care Compare

  11. 19 citations

    Fire safety inspection on May 13, 2025

    CMS lists this as a standard inspection.

    • Citation E0007. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Address patient/client population and determine types of services needed.

      CMS lists it as corrected on May 9, 2025.

    • Citation E0009. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Include a process for Emergency Preparedness collaboration.

      CMS lists it as corrected on May 9, 2025.

    • Citation E0039. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Conduct testing and exercise requirements.

      CMS lists it as corrected on June 10, 2025.

      CMS has cited this home for E0039 2 times since 2022.

    • Citation K0291. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install emergency lighting that can last at least 1 1/2 hours.

      CMS lists it as corrected on July 31, 2025.

    • Citation K0321. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on September 23, 2025.

    • Citation K0324. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on September 15, 2025.

    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on June 23, 2025.

    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on July 31, 2025.

      CMS has cited this home for K0353 3 times since 2022.

    • Citation K0511. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have properly installed electrical wiring and gas equipment.

      CMS lists it as corrected on September 23, 2025.

      CMS has cited this home for K0511 3 times since 2022.

    • Citation K0521. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS lists it as corrected on June 11, 2025.

      CMS has cited this home for K0521 2 times since 2024.

    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on June 11, 2025.

    • Citation K0761. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: To conduct inspection, testing and maintenance of fire doors by qualified individuals.

      CMS lists it as corrected on September 23, 2025.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on June 23, 2025.

      CMS has cited this home for K0918 2 times since 2024.

    • Citation K0921. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that testing and maintenance of electrical equipment is performed.

      CMS lists it as corrected on August 4, 2025.

      CMS has cited this home for K0921 3 times since 2022.

    • Citation K0363. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on September 23, 2025.

      CMS has cited this home for K0363 3 times since 2022.

    • Citation K0374. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install smoke barrier doors that can resist smoke for at least 20 minutes.

      CMS lists it as corrected on June 11, 2025.

      CMS has cited this home for K0374 2 times since 2022.

    • Citation K0914. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

      CMS lists it as corrected on June 11, 2025.

    • Citation K0342. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

      CMS lists it as corrected on June 11, 2025.

    • Citation K0920. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on June 11, 2025.

      CMS has cited this home for K0920 3 times since 2022.

    See this home on CMS Care Compare

  12. CMS update of April 30, 2025

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 4 of 5.

  13. CMS update of February 26, 2025

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

    • Fine

      CMS changed the fine from June 12, 2024 from $49,500 to $32,175.

  14. CMS update of October 30, 2024

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

  15. 2 citations

    Health inspection on August 19, 2024

    CMS lists this as a complaint inspection.

    • Citation F0801. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

      CMS lists it as corrected on October 19, 2024.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on October 19, 2024.

      CMS has cited this home for F0812 2 times since 2024.

    See this home on CMS Care Compare

  16. CMS update of July 31, 2024

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

  17. CMS update of June 26, 2024

    • Fire safety citation

      CMS removed citation E0007 from the fire safety inspection on February 27, 2024.

    • Fire safety citation

      CMS removed citation E0009 from the fire safety inspection on February 27, 2024.

    • Fire safety citation

      CMS removed citation E0023 from the fire safety inspection on February 27, 2024.

    • Fire safety citation

      CMS removed citation E0026 from the fire safety inspection on February 27, 2024.

    • Fire safety citation

      CMS removed citation E0033 from the fire safety inspection on February 27, 2024.

    • Fire safety citation

      CMS removed citation E0036 from the fire safety inspection on February 27, 2024.

  18. 1 citation

    Health inspection on June 12, 2024

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    81 of 193 Washington homes (42%) got a citation at the actual harm level in 2024.

    • Citation F0686. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on June 28, 2024.

    See this home on CMS Care Compare

  19. Fine

    June 12, 2024 (2 years ago)

    CMS fine of $32,175 on June 12, 2024.

    See this home on CMS Care Compare

  20. CMS update of May 29, 2024

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS health inspection star rating changed from 1 of 5 to 2 of 5.

  21. 2 citations

    Health inspection on May 10, 2024

    CMS lists this as a complaint inspection.

    • Citation F0773. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

      CMS lists it as corrected on May 24, 2024.

    • Citation F0610. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on May 24, 2024.

    See this home on CMS Care Compare

  22. CMS update of April 25, 2024

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  23. 18 citations

    Health inspection on March 6, 2024

    CMS lists this as a standard inspection.

    • Citation F0623. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

      CMS lists it as corrected on April 5, 2024.

    • Citation F0625. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

      CMS lists it as corrected on April 5, 2024.

    • Citation F0759. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on April 5, 2024.

      CMS has cited this home for F0759 2 times since 2022.

    • Citation F0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on April 5, 2024.

    • Citation F0806. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

      CMS lists it as corrected on April 5, 2024.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on April 5, 2024.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on April 5, 2024.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on April 5, 2024.

    • Citation F0637. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Assess the resident when there is a significant change in condition

      CMS lists it as corrected on April 5, 2024.

    • Citation F0641. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives an accurate assessment.

      CMS lists it as corrected on April 5, 2024.

    • Citation F0645. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: PASARR screening for Mental disorders or Intellectual Disabilities

      CMS lists it as corrected on April 5, 2024.

      CMS has cited this home for F0645 2 times since 2022.

    • Citation F0657. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on April 5, 2024.

    • Citation F0658. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure services provided by the nursing facility meet professional standards of quality.

      CMS lists it as corrected on April 5, 2024.

    • Citation F0688. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

      CMS lists it as corrected on April 5, 2024.

      CMS has cited this home for F0688 2 times since 2022.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on April 5, 2024.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on April 5, 2024.

    • Citation F0698. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on April 5, 2024.

      CMS has cited this home for F0698 2 times since 2022.

    • Citation F0744. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

      CMS lists it as corrected on April 5, 2024.

    See this home on CMS Care Compare

  24. 17 citations

    Fire safety inspection on March 6, 2024

    CMS lists this as a standard inspection.

    • Citation E0020. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Establish policies and procedures including evacuation.

      CMS lists it as corrected on April 2, 2024.

      CMS has cited this home for E0020 2 times since 2022.

    • Citation E0029. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Develop a communication plan.

      CMS lists it as corrected on April 2, 2024.

    • Citation E0032. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide primary/alternate means for communication.

      CMS lists it as corrected on April 2, 2024.

      CMS has cited this home for E0032 2 times since 2022.

    • Citation E0034. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide a means of sharing information on occupancy/needs.

      CMS lists it as corrected on April 2, 2024.

    • Citation K0521. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS lists it as corrected on April 2, 2024.

    • Citation K0711. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide a written emergency evacuation plan.

      CMS lists it as corrected on April 2, 2024.

    • Citation K0741. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

      CMS lists it as corrected on April 2, 2024.

      CMS has cited this home for K0741 2 times since 2022.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on April 2, 2024.

    • Citation K0920. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on April 2, 2024.

    • Citation K0921. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that testing and maintenance of electrical equipment is performed.

      CMS lists it as corrected on April 2, 2024.

    • Citation K0353. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on April 2, 2024.

    • Citation K0211. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Keep aisles, corridors, and exits free of obstruction in case of emergency.

      CMS lists it as corrected on April 2, 2024.

    • Citation K0293. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have properly located and lighted "Exit" signs.

      CMS lists it as corrected on April 2, 2024.

    • Citation K0355. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on April 2, 2024.

    • Citation K0363. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on April 2, 2024.

    • Citation K0511. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have properly installed electrical wiring and gas equipment.

      CMS lists it as corrected on April 2, 2024.

    • Citation K0753. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have restrictions on the use of highly flammable decorations.

      CMS lists it as corrected on April 2, 2024.

    See this home on CMS Care Compare

  25. CMS update of January 31, 2024

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

  26. 17 citations

    Health inspection on November 8, 2022

    CMS lists this as a standard inspection.

    • Citation F0867. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

      CMS lists it as corrected on December 20, 2022.

    • Citation F0578. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

      CMS lists it as corrected on December 20, 2022.

    • Citation F0645. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: PASARR screening for Mental disorders or Intellectual Disabilities

      CMS lists it as corrected on December 20, 2022.

    • Citation F0677. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on December 20, 2022.

    • Citation F0688. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

      CMS lists it as corrected on December 20, 2022.

    • Citation F0725. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

      CMS lists it as corrected on December 20, 2022.

    • Citation F0729. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

      CMS lists it as corrected on December 20, 2022.

    • Citation F0755. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on December 20, 2022.

    • Citation F0758. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on December 20, 2022.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on December 20, 2022.

    • Citation F0881. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Implement a program that monitors antibiotic use.

      CMS lists it as corrected on December 20, 2022.

    • Citation F0697. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate pain management for a resident who requires such services.

      CMS lists it as corrected on December 20, 2022.

    • Citation F0698. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on December 20, 2022.

    • Citation F0759. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on December 20, 2022.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on December 20, 2022.

    • Citation F0883. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement policies and procedures for flu and pneumonia vaccinations.

      CMS lists it as corrected on December 20, 2022.

    • Citation F0888. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure staff are vaccinated for COVID-19

      CMS lists it as corrected on December 20, 2022.

    See this home on CMS Care Compare

  27. 16 citations

    Fire safety inspection on November 8, 2022

    CMS lists this as a standard inspection.

    • Citation E0015. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Address subsistence needs for staff and patients.

      CMS lists it as corrected on December 20, 2022.

    • Citation E0020. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Establish policies and procedures including evacuation.

      CMS lists it as corrected on December 5, 2022.

    • Citation E0032. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide primary/alternate means for communication.

      CMS lists it as corrected on December 5, 2022.

    • Citation E0033. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Establish methods for sharing information.

      CMS lists it as corrected on December 20, 2022.

    • Citation E0035. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide family notifications of emergency plan.

      CMS lists it as corrected on December 20, 2022.

    • Citation E0036. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Establish emergency prep training and testing.

      CMS lists it as corrected on December 20, 2022.

    • Citation E0037. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Establish staff and initial training requirements.

      CMS lists it as corrected on December 20, 2022.

    • Citation E0039. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Conduct testing and exercise requirements.

      CMS lists it as corrected on December 5, 2022.

    • Citation K0741. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

      CMS lists it as corrected on December 5, 2022.

    • Citation K0921. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that testing and maintenance of electrical equipment is performed.

      CMS lists it as corrected on December 5, 2022.

    • Citation K0926. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

      CMS lists it as corrected on December 5, 2022.

    • Citation K0353. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on December 5, 2022.

    • Citation K0363. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on December 5, 2022.

    • Citation K0374. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install smoke barrier doors that can resist smoke for at least 20 minutes.

      CMS lists it as corrected on December 5, 2022.

    • Citation K0511. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have properly installed electrical wiring and gas equipment.

      CMS lists it as corrected on December 5, 2022.

    • Citation K0920. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on December 5, 2022.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Hallmark Manor last inspected?

CMS lists May 13, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does Hallmark Manor have?

CMS lists 60 health citations since November 8, 2022. CMS also calls these deficiencies.

Has Hallmark Manor been fined?

CMS lists 2 fines in the past three years, $46,555 in total.

What is the CMS star rating of Hallmark Manor?

Its CMS overall star rating is 2 of 5.

Is Hallmark Manor a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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