Nursing Home Alerts

Regency Omak

901 Shumway Rd, Omak, WA 98841

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Regency Omak is a nursing home in Omak, Washington. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(509) 846-7700
Last standard health inspection
January 24, 2026 (9 months ago)
Certified beds
56
Residents per day, on average
42.5
Ownership type
For profit - Corporation
Legal business name
Regency Omak LLC
Chain
Regency Pacific Management
Takes part in
Medicare and Medicaid

Fewer health citations than the Washington average (20 vs 50).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. 1 citation

    Health inspection on August 11, 2026

    CMS lists this as a complaint inspection.

    • Citation F0573. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

      CMS lists it as corrected on August 25, 2026.

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  2. CMS update of April 29, 2026

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 5 of 5.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 4 of 5.

  3. CMS update of February 25, 2026

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

  4. 2 citations

    Health inspection on January 24, 2026

    CMS lists this as a standard inspection.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on February 17, 2026.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on February 17, 2026.

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  5. 2 citations

    Fire safety inspection on January 24, 2026

    CMS lists this as a standard inspection.

    • Citation E0009. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Include a process for Emergency Preparedness collaboration.

      CMS lists it as corrected on February 17, 2026.

    • Citation K0753. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have restrictions on the use of highly flammable decorations.

      CMS lists it as corrected on February 17, 2026.

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  6. CMS update of November 20, 2025

    • Health citation

      CMS removed citation F0656 from the health inspection on March 3, 2025.

    • Health citation

      CMS removed citation F0726 from the health inspection on August 6, 2024.

    • Health citation

      CMS removed citation F0550 from the health inspection on June 12, 2024.

  7. CMS update of July 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  8. 1 citation

    Health inspection on March 3, 2025

    CMS lists this as a complaint inspection.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on April 8, 2025.

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  9. CMS update of February 26, 2025

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 5 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 4 of 5 to 5 of 5.

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

  10. CMS update of October 30, 2024

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  11. 7 citations

    Health inspection on October 11, 2024

    CMS lists this as a standard inspection.

    • Citation F0552. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that residents are fully informed and understand their health status, care and treatments.

      CMS lists it as corrected on November 20, 2024.

    • Citation F0622. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

      CMS lists it as corrected on November 20, 2024.

    • Citation F0625. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

      CMS lists it as corrected on November 20, 2024.

    • Citation F0645. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: PASARR screening for Mental disorders or Intellectual Disabilities

      CMS lists it as corrected on November 20, 2024.

    • Citation F0758. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on November 20, 2024.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on November 20, 2024.

      CMS has cited this home for F0761 2 times since 2023.

    • Citation F0842. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

      CMS lists it as corrected on November 20, 2024.

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  12. 8 citations

    Fire safety inspection on October 11, 2024

    CMS lists this as a standard inspection.

    • Citation E0037. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Establish staff and initial training requirements.

      CMS lists it as corrected on November 11, 2024.

    • Citation E0039. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Conduct testing and exercise requirements.

      CMS lists it as corrected on November 11, 2024.

    • Citation K0324. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on December 4, 2024.

      CMS has cited this home for K0324 2 times since 2023.

    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on November 11, 2024.

      CMS has cited this home for K0353 2 times since 2023.

    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on November 11, 2024.

      CMS has cited this home for K0712 2 times since 2023.

    • Citation K0921. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that testing and maintenance of electrical equipment is performed.

      CMS lists it as corrected on November 11, 2024.

    • Citation K0511. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have properly installed electrical wiring and gas equipment.

      CMS lists it as corrected on November 11, 2024.

      CMS has cited this home for K0511 2 times since 2023.

    • Citation K0920. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on November 11, 2024.

      CMS has cited this home for K0920 2 times since 2023.

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  13. CMS update of August 29, 2024

    • Star rating

      The CMS overall star rating changed from 5 of 5 to 4 of 5.

    • Star rating

      The CMS health inspection star rating changed from 5 of 5 to 4 of 5.

  14. 1 citation

    Health inspection on August 6, 2024

    CMS lists this as a complaint inspection.

    • Citation F0726. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

      CMS lists it as corrected on August 9, 2024.

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  15. CMS update of July 31, 2024

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  16. 1 citation

    Health inspection on June 12, 2024

    CMS lists this as a complaint inspection.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on July 2, 2024.

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  17. 2 citations

    Health inspection on February 27, 2024

    CMS lists this as a complaint inspection.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on April 9, 2024.

    • Citation F0610. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on April 9, 2024.

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  18. CMS update of January 31, 2024

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  19. 5 citations

    Health inspection on June 1, 2023

    CMS lists this as a standard inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    39 of 193 Washington homes (20%) got a citation at the actual harm level in 2023.

    • Citation F0686. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on June 22, 2023.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on June 22, 2023.

    • Citation F0740. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

      CMS lists it as corrected on June 22, 2023.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on June 22, 2023.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on June 22, 2023.

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  20. 9 citations

    Fire safety inspection on June 1, 2023

    CMS lists this as a standard inspection.

    • Citation K0324. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on June 26, 2023.

    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on June 26, 2023.

    • Citation K0521. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS lists it as corrected on June 26, 2023.

    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on June 26, 2023.

    • Citation K0926. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

      CMS lists it as corrected on June 26, 2023.

    • Citation K0345. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on June 26, 2023.

    • Citation K0355. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on June 26, 2023.

    • Citation K0511. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have properly installed electrical wiring and gas equipment.

      CMS lists it as corrected on June 26, 2023.

    • Citation K0920. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on June 26, 2023.

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Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Regency Omak last inspected?

CMS lists January 24, 2026 as the date of its most recent standard health inspection.

How many citations (violations) does Regency Omak have?

CMS lists 20 health citations since June 1, 2023. CMS also calls these deficiencies.

Has Regency Omak been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Regency Omak?

Its CMS overall star rating is 5 of 5.

Is Regency Omak a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.