Nursing Home Alerts

Water's Edge

11040 North State Rd 77, Hayward, WI 54843

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Water's Edge is a nursing home in Hayward, Wisconsin. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(715) 934-4300
Last standard health inspection
July 1, 2026 (4 months ago)
Certified beds
50
Residents per day, on average
39.6
Ownership type
Non profit - Corporation
Legal business name
Medical Services, INC
Chain
Not listed by CMS
Takes part in
Medicare and Medicaid

Fewer health citations than the Wisconsin average (13 vs 28).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 8, 2026

    • Star rating

      The CMS overall star rating changed from 5 of 5 to 4 of 5.

    • Star rating

      The CMS health inspection star rating changed from 4 of 5 to 3 of 5.

  2. 9 citations

    Health inspection on July 1, 2026

    CMS lists this as a standard inspection.

    • Citation F0812. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on July 31, 2026.

    • Citation F0561. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

      CMS lists it as corrected on July 31, 2026.

    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on July 31, 2026.

    • Citation F0583. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Keep residents' personal and medical records private and confidential.

      CMS lists it as corrected on July 31, 2026.

    • Citation F0604. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

      CMS lists it as corrected on July 31, 2026.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on July 31, 2026.

      CMS has cited this home for F0689 2 times since 2025.

    • Citation F0760. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on July 31, 2026.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on July 31, 2026.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on July 31, 2026.

      CMS has cited this home for F0880 3 times since 2024.

    See this home on CMS Care Compare

  3. 2 citations

    Fire safety inspection on July 1, 2026

    CMS lists this as a standard inspection.

    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on July 31, 2026.

    • Citation K0927. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

      CMS lists it as corrected on July 31, 2026.

    See this home on CMS Care Compare

  4. CMS update of February 25, 2026

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

  5. CMS update of November 20, 2025

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 5 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 5 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 1 of 5 to 2 of 5.

  6. 1 citation

    Health inspection on August 8, 2025

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    77 of 323 Wisconsin homes (24%) got a citation at the actual harm level in 2025.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on September 4, 2025.

    See this home on CMS Care Compare

  7. CMS update of July 30, 2025

    • Star rating

      The CMS health inspection star rating changed from 4 of 5 to 5 of 5. CMS changed how it scores this rating for many homes at once.

  8. 2 citations

    Health inspection on May 14, 2025

    CMS lists this as a standard inspection.

    • Citation F0880. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on June 14, 2025.

    • Citation F0699. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care or services that was trauma informed and/or culturally competent.

      CMS lists it as corrected on June 14, 2025.

    See this home on CMS Care Compare

  9. 4 citations

    Fire safety inspection on May 14, 2025

    CMS lists this as a standard inspection.

    • Citation K0132. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

      CMS lists it as corrected on June 30, 2025.

    • Citation K0324. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on June 30, 2025.

    • Citation K0521. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS lists it as corrected on June 30, 2025.

    • Citation K0761. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: To conduct inspection, testing and maintenance of fire doors by qualified individuals.

      CMS lists it as corrected on June 30, 2025.

    See this home on CMS Care Compare

  10. CMS update of February 26, 2025

    • Star rating

      The CMS overall star rating changed from 5 of 5 to 4 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS quality measures star rating changed from 5 of 5 to 1 of 5. CMS changed how it scores this rating for many homes at once.

  11. 1 citation

    Health inspection on April 24, 2024

    CMS lists this as a standard inspection.

    • Citation F0880. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on May 16, 2024.

    See this home on CMS Care Compare

  12. 1 citation

    Fire safety inspection on April 24, 2024

    CMS lists this as a standard inspection.

    • Citation K0355. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on May 10, 2024.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Water's Edge last inspected?

CMS lists July 1, 2026 as the date of its most recent standard health inspection.

How many citations (violations) does Water's Edge have?

CMS lists 13 health citations since April 24, 2024. CMS also calls these deficiencies.

Has Water's Edge been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Water's Edge?

Its CMS overall star rating is 4 of 5.

Is Water's Edge a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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