Nursing Home Alerts

Hillview Health Care Ctr

3501 Park Lane Dr, La Crosse, WI 54601

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Hillview Health Care Ctr is a nursing home in La Crosse, Wisconsin. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(608) 789-4800
Last standard health inspection
February 12, 2026 (8 months ago)
Certified beds
37
Residents per day, on average
32.7
Ownership type
Government - County
Legal business name
County of La Crosse
Chain
Not listed by CMS
Takes part in
Medicare and Medicaid

Fewer health citations than the Wisconsin average (12 vs 28).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of July 29, 2026

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  2. CMS update of June 24, 2026

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 5 of 5.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 4 of 5.

  3. CMS update of April 29, 2026

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

  4. CMS update of February 25, 2026

    • Staffing

      Total nurse staffing reported to CMS went from 5.1 to 4.4 hours per resident per day.

  5. 4 citations

    Health inspection on February 12, 2026

    CMS lists this as a standard inspection.

    • Citation F0656. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on March 6, 2026.

      CMS has cited this home for F0656 2 times since 2023.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on March 6, 2026.

    • Citation F0628. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

      CMS lists it as corrected on March 6, 2026.

    • Citation F0883. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement policies and procedures for flu and pneumonia vaccinations.

      CMS lists it as corrected on March 6, 2026.

    See this home on CMS Care Compare

  6. 10 citations

    Fire safety inspection on February 12, 2026

    CMS lists this as a standard inspection.

    • Citation E0006. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Conduct risk assessment and an All-Hazards approach.

      CMS lists it as corrected on March 6, 2026.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on March 6, 2026.

      CMS has cited this home for K0918 2 times since 2024.

    • Citation K0222. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

      CMS lists it as corrected on March 6, 2026.

    • Citation K0324. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on March 6, 2026.

    • Citation K0331. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Construct fire resistant interior walls.

      CMS lists it as corrected on March 6, 2026.

    • Citation K0351. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install an approved automatic sprinkler system.

      CMS lists it as corrected on March 6, 2026.

    • Citation K0353. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on March 6, 2026.

      CMS has cited this home for K0353 2 times since 2023.

    • Citation K0355. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on March 6, 2026.

    • Citation K0511. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have properly installed electrical wiring and gas equipment.

      CMS lists it as corrected on March 6, 2026.

    • Citation K0927. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

      CMS lists it as corrected on March 6, 2026.

    See this home on CMS Care Compare

  7. 1 citation

    Health inspection on December 1, 2025

    CMS lists this as a complaint inspection.

    • Citation F0880. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on December 2, 2025.

      CMS has cited this home for F0880 3 times since 2023.

    See this home on CMS Care Compare

  8. CMS update of July 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5.

  9. CMS update of April 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  10. 2 citations

    Health inspection on November 13, 2024

    CMS lists this as a standard inspection.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on December 4, 2024.

    • Citation F0880. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on December 4, 2024.

    See this home on CMS Care Compare

  11. 4 citations

    Fire safety inspection on November 13, 2024

    CMS lists this as a standard inspection.

    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on December 5, 2024.

    • Citation K0521. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS lists it as corrected on December 5, 2024.

    • Citation K0761. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: To conduct inspection, testing and maintenance of fire doors by qualified individuals.

      CMS lists it as corrected on December 5, 2024.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on December 5, 2024.

    See this home on CMS Care Compare

  12. CMS update of July 31, 2024

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  13. CMS update of June 26, 2024

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 3 of 5.

  14. CMS update of March 28, 2024

    • Fine

      CMS changed the fine from May 4, 2023 from $23,989 to $15,593.

  15. CMS update of January 31, 2024

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 5 of 5.

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

    • Fine

      CMS changed the fine from July 14, 2022 from $12,600 to $8,190.

  16. 5 citations

    Health inspection on September 27, 2023

    CMS lists this as a standard inspection.

    • Citation F0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on October 26, 2023.

    • Citation F0880. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on October 26, 2023.

    • Citation F0583. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Keep residents' personal and medical records private and confidential.

      CMS lists it as corrected on October 26, 2023.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on October 26, 2023.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on October 26, 2023.

    See this home on CMS Care Compare

  17. 6 citations

    Fire safety inspection on September 27, 2023

    CMS lists this as a standard inspection.

    • Citation K0291. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install emergency lighting that can last at least 1 1/2 hours.

      CMS lists it as corrected on September 28, 2023.

    • Citation K0321. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on September 28, 2023.

    • Citation K0353. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on September 28, 2023.

    • Citation K0363. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on September 28, 2023.

    • Citation K0161. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Use approved construction type or materials.

      CMS lists it as corrected on September 28, 2023.

    • Citation K0911. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Meet requirements for the installation and maintenance of electrical systems.

      CMS lists it as corrected on September 28, 2023.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Hillview Health Care Ctr last inspected?

CMS lists February 12, 2026 as the date of its most recent standard health inspection.

How many citations (violations) does Hillview Health Care Ctr have?

CMS lists 12 health citations since September 27, 2023. CMS also calls these deficiencies.

Has Hillview Health Care Ctr been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Hillview Health Care Ctr?

Its CMS overall star rating is 5 of 5.

Is Hillview Health Care Ctr a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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