Nursing Home Alerts

Wheaton Franciscan HC - Terrace at St Francis

3200 S 20th St, Milwaukee, WI 53215

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Wheaton Franciscan HC - Terrace at St Francis is a nursing home in Milwaukee, Wisconsin. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(414) 389-3200
Last standard health inspection
August 20, 2025 (1 year ago)
Certified beds
81
Residents per day, on average
42.5
Ownership type
Non profit - Corporation
Legal business name
Wheaton Franciscan Healthcare Terrace at St. Francis, INC.
Chain
Ascension Living
Takes part in
Medicare and Medicaid

More health citations than the Wisconsin average (80 vs 28).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of October 28, 2026

    • Star rating

      The CMS overall star rating changed from 1 of 5 to 2 of 5.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 5 of 5.

    • Staffing

      Total nurse staffing reported to CMS went from 3.7 to 3.1 hours per resident per day.

  2. CMS update of July 29, 2026

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

    • Fine

      CMS changed the fine from April 1, 2025 from $71,799 to $72,873.

  3. CMS update of April 29, 2026

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

    • Staffing

      Total nurse staffing reported to CMS went from 4.5 to 3.8 hours per resident per day.

  4. CMS update of February 25, 2026

    • Star rating

      The CMS quality measures star rating changed from 2 of 5 to 3 of 5.

    • Fine

      CMS changed the fine from April 1, 2025 from $110,460 to $71,799.

  5. 3 citations

    Health inspection on January 6, 2026

    CMS lists this as a complaint inspection.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on February 4, 2026.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on February 4, 2026.

      CMS has cited this home for F0684 6 times since 2024.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on March 4, 2026.

      CMS has cited this home for F0686 6 times since 2024.

    See this home on CMS Care Compare

  6. Fine

    January 6, 2026 (10 months ago)

    CMS fine of $42,680 on January 6, 2026.

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  7. CMS update of December 15, 2025

    • Special Focus Facility

      CMS no longer lists this home as a Special Focus Facility candidate.

  8. CMS update of November 20, 2025

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

    • Special Focus Facility

      CMS now lists this home as a Special Focus Facility candidate.

  9. 9 citations

    Health inspection on October 29, 2025

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    77 of 323 Wisconsin homes (24%) got a citation at the actual harm level in 2025.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on November 20, 2025.

      CMS has cited this home for F0689 5 times since 2024.

    • Citation F0585. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

      CMS lists it as corrected on November 20, 2025.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on November 20, 2025.

      CMS has cited this home for F0609 2 times since 2024.

    • Citation F0610. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on November 20, 2025.

      CMS has cited this home for F0610 3 times since 2024.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on November 20, 2025.

      CMS has cited this home for F0677 3 times since 2023.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on November 20, 2025.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on November 20, 2025.

    • Citation F0690. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on November 20, 2025.

      CMS has cited this home for F0690 4 times since 2024.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on November 20, 2025.

      CMS has cited this home for F0880 4 times since 2023.

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  10. Fine

    October 29, 2025 (1 year ago)

    CMS fine of $56,400 on October 29, 2025.

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  11. 14 citations

    Health inspection on August 20, 2025

    CMS lists this as a standard inspection and a complaint inspection.

    • Citation F0729. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

      CMS lists it as corrected on September 17, 2025.

    • Citation F0755. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on September 17, 2025.

      CMS has cited this home for F0755 6 times since 2023.

    • Citation F0552. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that residents are fully informed and understand their health status, care and treatments.

      CMS lists it as corrected on September 17, 2025.

    • Citation F0628. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

      CMS lists it as corrected on September 17, 2025.

    • Citation F0684. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on September 17, 2025.

    • Citation F0756. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

      CMS lists it as corrected on September 17, 2025.

      CMS has cited this home for F0756 2 times since 2024.

    • Citation F0583. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Keep residents' personal and medical records private and confidential.

      CMS lists it as corrected on September 17, 2025.

    • Citation F0610. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on September 17, 2025.

    • Citation F0645. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: PASARR screening for Mental disorders or Intellectual Disabilities

      CMS lists it as corrected on September 17, 2025.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on September 17, 2025.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on September 17, 2025.

    • Citation F0698. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on September 17, 2025.

    • Citation F0759. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on September 17, 2025.

      CMS has cited this home for F0759 4 times since 2023.

    • Citation F0725. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

      CMS lists it as corrected on September 17, 2025.

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  12. 6 citations

    Fire safety inspection on August 20, 2025

    CMS lists this as a standard inspection.

    • Citation E0030. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: List the names and contact information of those in the facility.

      CMS lists it as corrected on September 17, 2025.

    • Citation K0353. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on September 17, 2025.

      CMS has cited this home for K0353 2 times since 2023.

    • Citation K0753. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have restrictions on the use of highly flammable decorations.

      CMS lists it as corrected on September 17, 2025.

    • Citation K0920. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on September 17, 2025.

      CMS has cited this home for K0920 2 times since 2023.

    • Citation K0712. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on September 17, 2025.

      CMS has cited this home for K0712 2 times since 2024.

    • Citation K0918. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on September 17, 2025.

      CMS has cited this home for K0918 2 times since 2023.

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  13. CMS update of July 30, 2025

    • Staffing

      Total nurse staffing reported to CMS went from 3.7 to 3.3 hours per resident per day.

  14. 2 citations

    Health inspection on June 11, 2025

    CMS lists this as a complaint inspection.

    • Citation F0600. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

      CMS lists it as corrected on July 10, 2025.

    • Citation F0657. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on July 10, 2025.

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  15. Payment stopped

    May 2, 2025 (1 year ago)

    CMS stopped payment for new admissions from May 2, 2025, for 4 days.

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  16. CMS update of April 30, 2025

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

  17. 11 citations

    Health inspection on April 1, 2025

    CMS lists this as a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    77 of 323 Wisconsin homes (24%) got a citation at the actual harm level in 2025.

    • Citation F0686. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on May 6, 2025.

    • Citation F0690. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on May 6, 2025.

    • Citation F0880. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on May 6, 2025.

    • Citation F0684. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on May 6, 2025.

    • Citation F0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on May 6, 2025.

    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on May 6, 2025.

      CMS has cited this home for F0580 3 times since 2024.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on May 6, 2025.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on May 6, 2025.

    • Citation F0755. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on May 6, 2025.

    • Citation F0760. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that residents are free from significant medication errors.

      CMS lists it as corrected on May 6, 2025.

    • Citation F0773. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

      CMS lists it as corrected on May 6, 2025.

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  18. Fine

    April 1, 2025 (1 year ago)

    CMS fine of $72,873 on April 1, 2025.

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  19. CMS update of February 26, 2025

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Fine

      CMS changed the fine from July 22, 2024 from $110,550 to $71,858.

  20. 1 citation

    Health inspection on December 18, 2024

    CMS lists this as a complaint inspection.

    • Citation F0759. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on January 16, 2025.

    See this home on CMS Care Compare

  21. CMS update of October 30, 2024

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  22. CMS update of August 29, 2024

    • Name

      CMS lists a new legal business name for this home.

  23. 2 citations

    Health inspection on August 28, 2024

    CMS lists this as a complaint inspection.

    • Citation F0697. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate pain management for a resident who requires such services.

      CMS lists it as corrected on September 20, 2024.

      CMS has cited this home for F0697 2 times since 2024.

    • Citation F0755. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on September 20, 2024.

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  24. Payment stopped

    August 20, 2024 (2 years ago)

    CMS stopped payment for new admissions from August 20, 2024, for 31 days.

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  25. CMS update of July 31, 2024

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.

    • Fine

      CMS changed the fine from January 17, 2024 from $49,600 to $32,240.

  26. 19 citations

    Health inspection on July 22, 2024

    CMS lists this as a standard inspection and a complaint inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    67 of 323 Wisconsin homes (21%) got a citation at the actual harm level in 2024.

    • Citation F0684. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on August 19, 2024.

    • Citation F0686. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on August 19, 2024.

    • Citation F0689. Severity G: actual harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on August 19, 2024.

    • Citation F0812. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

      CMS lists it as corrected on August 19, 2024.

    • Citation F0880. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on August 19, 2024.

    • Citation F0638. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Assure that each resident’s assessment is updated at least once every 3 months.

      CMS lists it as corrected on August 19, 2024.

      CMS has cited this home for F0638 2 times since 2023.

    • Citation F0756. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

      CMS lists it as corrected on August 19, 2024.

    • Citation F0553. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Allow resident to participate in the development and implementation of his or her person-centered plan of care.

      CMS lists it as corrected on August 19, 2024.

    • Citation F0580. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on August 19, 2024.

    • Citation F0609. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

      CMS lists it as corrected on August 19, 2024.

    • Citation F0610. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Respond appropriately to all alleged violations.

      CMS lists it as corrected on August 19, 2024.

    • Citation F0636. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

      CMS lists it as corrected on August 19, 2024.

      CMS has cited this home for F0636 2 times since 2023.

    • Citation F0690. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on August 19, 2024.

    • Citation F0695. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe and appropriate respiratory care for a resident when needed.

      CMS lists it as corrected on August 19, 2024.

    • Citation F0697. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate pain management for a resident who requires such services.

      CMS lists it as corrected on September 20, 2024.

    • Citation F0758. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on August 19, 2024.

    • Citation F0791. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide or obtain dental services for each resident.

      CMS lists it as corrected on August 19, 2024.

    • Citation F0810. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide special eating equipment and utensils for residents who need them and appropriate assistance.

      CMS lists it as corrected on August 19, 2024.

    • Citation F0849. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

      CMS lists it as corrected on August 19, 2024.

    See this home on CMS Care Compare

  27. 11 citations

    Fire safety inspection on July 22, 2024

    CMS lists this as a standard inspection.

    • Citation E0006. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Conduct risk assessment and an All-Hazards approach.

      CMS lists it as corrected on August 19, 2024.

    • Citation E0039. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Conduct testing and exercise requirements.

      CMS lists it as corrected on August 19, 2024.

    • Citation K0291. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install emergency lighting that can last at least 1 1/2 hours.

      CMS lists it as corrected on August 19, 2024.

    • Citation K0341. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install a fire alarm system that can be heard throughout the facility.

      CMS lists it as corrected on August 19, 2024.

    • Citation K0711. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide a written emergency evacuation plan.

      CMS lists it as corrected on August 19, 2024.

    • Citation K0712. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on August 19, 2024.

    • Citation K0916. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have a battery powered remote alarm panel in a location accessible by operating personnel.

      CMS lists it as corrected on August 19, 2024.

    • Citation K0132. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

      CMS lists it as corrected on August 19, 2024.

    • Citation K0374. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install smoke barrier doors that can resist smoke for at least 20 minutes.

      CMS lists it as corrected on August 19, 2024.

    • Citation K0541. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install properly constructed and protected linen or trash chutes.

      CMS lists it as corrected on November 8, 2024.

      CMS has cited this home for K0541 2 times since 2023.

    • Citation K0741. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

      CMS lists it as corrected on August 19, 2024.

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  28. Fine

    July 22, 2024 (2 years ago)

    CMS fine of $71,858 on July 22, 2024.

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  29. CMS update of April 25, 2024

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  30. CMS update of March 28, 2024

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 1 of 5.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 1 of 5.

  31. 1 citation

    Health inspection on February 28, 2024

    CMS lists this as a complaint inspection.

    • Citation F0755. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on March 4, 2024.

    See this home on CMS Care Compare

  32. CMS update of January 31, 2024

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 2 of 5.

    • Star rating

      The CMS staffing star rating changed from 2 of 5 to 3 of 5.

  33. 8 citations

    Health inspection on January 17, 2024

    CMS lists this as a complaint inspection.

    Severity J is the highest of CMS's four levels. CMS uses it when residents' health or safety is at serious risk right away.

    64 of 323 Wisconsin homes (20%) got a citation at the immediate jeopardy level in 2024.

    • Citation F0689. Severity J: immediate jeopardy, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on February 16, 2024.

    • Citation F0580. Severity G: actual harm, isolated.

      The rule CMS cited: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

      CMS lists it as corrected on February 16, 2024.

    • Citation F0684. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on February 16, 2024.

    • Citation F0686. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on February 16, 2024.

    • Citation F0690. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

      CMS lists it as corrected on February 16, 2024.

    • Citation F0692. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on February 16, 2024.

    • Citation F0693. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on February 16, 2024.

    • Citation F0947. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

      CMS lists it as corrected on February 16, 2024.

    See this home on CMS Care Compare

  34. Fine

    January 17, 2024 (2 years ago)

    CMS fine of $32,240 on January 17, 2024.

    See this home on CMS Care Compare

  35. CMS update of December 21, 2023

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 3 of 5.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 3 of 5.

  36. 3 citations

    Health inspection on October 5, 2023

    CMS lists this as a complaint inspection.

    • Citation F0755. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on November 5, 2023.

    • Citation F0759. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on November 5, 2023.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on November 5, 2023.

    See this home on CMS Care Compare

  37. 7 citations

    Health inspection on April 1, 2023

    CMS lists this as a standard inspection.

    • Citation F0607. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement policies and procedures to prevent abuse, neglect, and theft.

      CMS lists it as corrected on May 18, 2023.

    • Citation F0636. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

      CMS lists it as corrected on May 18, 2023.

    • Citation F0637. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Assess the resident when there is a significant change in condition

      CMS lists it as corrected on May 18, 2023.

    • Citation F0638. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Assure that each resident’s assessment is updated at least once every 3 months.

      CMS lists it as corrected on May 18, 2023.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on May 18, 2023.

    • Citation F0755. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on May 18, 2023.

    • Citation F0759. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure medication error rates are not 5 percent or greater.

      CMS lists it as corrected on May 18, 2023.

    See this home on CMS Care Compare

  38. 6 citations

    Fire safety inspection on April 1, 2023

    CMS lists this as a standard inspection.

    • Citation K0918. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have generator or other power source capable of supplying service within 10 seconds.

      CMS lists it as corrected on May 4, 2023.

    • Citation K0324. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on May 4, 2023.

    • Citation K0541. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install properly constructed and protected linen or trash chutes.

      CMS lists it as corrected on May 4, 2023.

    • Citation K0281. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install proper backup exit lighting.

      CMS lists it as corrected on May 4, 2023.

    • Citation K0353. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on May 4, 2023.

    • Citation K0920. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on May 4, 2023.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Wheaton Franciscan HC - Terrace at St Francis last inspected?

CMS lists August 20, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does Wheaton Franciscan HC - Terrace at St Francis have?

CMS lists 80 health citations since April 1, 2023. CMS also calls these deficiencies.

Has Wheaton Franciscan HC - Terrace at St Francis been fined?

CMS lists 5 fines in the past three years, $276,051 in total.

What is the CMS star rating of Wheaton Franciscan HC - Terrace at St Francis?

Its CMS overall star rating is 2 of 5.

Is Wheaton Franciscan HC - Terrace at St Francis a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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