Nursing Home Alerts

Complete Care at Ridgewood LLC

3205 Wood Rd, Racine, WI 53406

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Complete Care at Ridgewood LLC is a nursing home in Racine, Wisconsin. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.

This page uses data from the Centers for Medicare & Medicaid Services (CMS), published on October 28, 2026. CMS updates its data about once a month.

CMS star ratings

Facts from CMS

Phone
(262) 554-6440
Last standard health inspection
August 12, 2025 (1 year ago)
Certified beds
200
Residents per day, on average
102.8
Ownership type
For profit - Limited Liability company
Legal business name
Complete Care at Ridgewood LLC
Chain
Complete Care
Takes part in
Medicare and Medicaid

More health citations than the Wisconsin average (35 vs 28).

Inspections, fines and changes

This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.

  1. CMS update of June 24, 2026

    • Star rating

      The CMS overall star rating changed from 4 of 5 to 3 of 5.

    • Star rating

      The CMS health inspection star rating changed from 4 of 5 to 3 of 5.

  2. CMS update of April 29, 2026

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 2 of 5.

  3. 5 citations

    Health inspection on April 7, 2026

    CMS lists this as a complaint inspection.

    • Citation F0646. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

      CMS lists it as corrected on May 6, 2026.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on May 6, 2026.

      CMS has cited this home for F0684 3 times since 2023.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on May 6, 2026.

      CMS has cited this home for F0686 4 times since 2023.

    • Citation F0745. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide medically-related social services to help each resident achieve the highest possible quality of life.

      CMS lists it as corrected on May 6, 2026.

    • Citation F0805. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

      CMS lists it as corrected on May 6, 2026.

    See this home on CMS Care Compare

  4. CMS update of February 25, 2026

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  5. CMS update of December 15, 2025

    • Star rating

      The CMS overall star rating changed from 3 of 5 to 4 of 5.

    • Star rating

      The CMS health inspection star rating changed from 3 of 5 to 4 of 5.

  6. 1 citation

    Health inspection on December 4, 2025

    CMS lists this as a complaint inspection.

    • Citation F0692. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on December 5, 2025.

      CMS has cited this home for F0692 3 times since 2023.

    See this home on CMS Care Compare

  7. CMS update of November 20, 2025

    • Star rating

      The CMS overall star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Star rating

      The CMS health inspection star rating changed from 2 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

    • Name

      CMS lists a new name for this home. It was RIDGEWOOD CARE CTR.

  8. 2 citations

    Health inspection on August 12, 2025

    CMS lists this as a standard inspection.

    • Citation F0657. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

      CMS lists it as corrected on September 21, 2025.

    • Citation F0761. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on September 21, 2025.

      CMS has cited this home for F0761 2 times since 2023.

    See this home on CMS Care Compare

  9. 14 citations

    Fire safety inspection on August 12, 2025

    CMS lists this as a standard inspection.

    • Citation E0006. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Conduct risk assessment and an All-Hazards approach.

      CMS lists it as corrected on September 21, 2025.

    • Citation K0271. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have exits that are accessible at all times.

      CMS lists it as corrected on September 21, 2025.

    • Citation K0345. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on November 21, 2025.

      CMS has cited this home for K0345 2 times since 2023.

    • Citation K0363. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install corridor and hallway doors that block smoke.

      CMS lists it as corrected on September 21, 2025.

    • Citation K0372. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

      CMS lists it as corrected on September 21, 2025.

    • Citation K0374. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install smoke barrier doors that can resist smoke for at least 20 minutes.

      CMS lists it as corrected on September 21, 2025.

      CMS has cited this home for K0374 2 times since 2023.

    • Citation K0321. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on September 21, 2025.

      CMS has cited this home for K0321 2 times since 2024.

    • Citation K0324. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide properly protected cooking facilities.

      CMS lists it as corrected on September 21, 2025.

    • Citation K0347. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Properly provide smoke detection systems in areas open to corridors.

      CMS lists it as corrected on February 21, 2026.

    • Citation K0353. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on September 21, 2025.

      CMS has cited this home for K0353 3 times since 2023.

    • Citation K0511. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have properly installed electrical wiring and gas equipment.

      CMS lists it as corrected on September 21, 2025.

    • Citation K0541. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install properly constructed and protected linen or trash chutes.

      CMS lists it as corrected on September 21, 2025.

      CMS has cited this home for K0541 2 times since 2023.

    • Citation K0781. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have restrictions on the use of portable space heaters.

      CMS lists it as corrected on September 21, 2025.

      CMS has cited this home for K0781 2 times since 2023.

    • Citation K0712. Severity C: potential for minimal harm, widespread.

      The rule CMS cited: Have simulated fire drills held at unexpected times.

      CMS lists it as corrected on September 21, 2025.

    See this home on CMS Care Compare

  10. CMS update of July 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5.

  11. CMS update of April 30, 2025

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

  12. CMS update of February 26, 2025

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 3 of 5.

    • Star rating

      The CMS quality measures star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

  13. 4 citations

    Health inspection on February 19, 2025

    CMS lists this as a complaint inspection.

    • Citation F0677. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide care and assistance to perform activities of daily living for any resident who is unable.

      CMS lists it as corrected on March 19, 2025.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on March 19, 2025.

    • Citation F0689. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on March 19, 2025.

      CMS has cited this home for F0689 2 times since 2023.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on March 19, 2025.

      CMS has cited this home for F0880 4 times since 2023.

    See this home on CMS Care Compare

  14. 1 citation

    Health inspection on December 6, 2024

    CMS lists this as a complaint inspection.

    • Citation F0582. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

      CMS lists it as corrected on December 26, 2024.

    See this home on CMS Care Compare

  15. CMS update of October 30, 2024

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 4 of 5.

  16. 3 citations

    Health inspection on October 23, 2024

    CMS lists this as a complaint inspection.

    • Citation F0561. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

      CMS lists it as corrected on November 22, 2024.

      CMS has cited this home for F0561 2 times since 2023.

    • Citation F0656. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

      CMS lists it as corrected on November 22, 2024.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on November 22, 2024.

    See this home on CMS Care Compare

  17. CMS update of July 31, 2024

    • Star rating

      The CMS staffing star rating changed from 4 of 5 to 3 of 5. CMS changed how it scores this rating for many homes at once.

  18. 7 citations

    Health inspection on May 6, 2024

    CMS lists this as a standard inspection and a complaint inspection.

    • Citation F0880. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on May 29, 2024.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on May 29, 2024.

      CMS has cited this home for F0550 2 times since 2023.

    • Citation F0684. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on May 29, 2024.

    • Citation F0686. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on May 29, 2024.

    • Citation F0688. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

      CMS lists it as corrected on May 29, 2024.

    • Citation F0692. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on May 29, 2024.

    • Citation F0755. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

      CMS lists it as corrected on May 29, 2024.

    See this home on CMS Care Compare

  19. 7 citations

    Fire safety inspection on May 6, 2024

    CMS lists this as a standard inspection.

    • Citation E0035. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Provide family notifications of emergency plan.

      CMS lists it as corrected on June 1, 2024.

    • Citation K0222. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

      CMS lists it as corrected on June 30, 2024.

    • Citation K0321. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

      CMS lists it as corrected on June 1, 2024.

    • Citation K0353. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on June 1, 2024.

    • Citation K0355. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Properly select, install, inspect, or maintain portable fire extinguishes.

      CMS lists it as corrected on June 1, 2024.

    • Citation K0521. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

      CMS lists it as corrected on June 1, 2024.

    • Citation K0911. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Meet requirements for the installation and maintenance of electrical systems.

      CMS lists it as corrected on June 1, 2024.

    See this home on CMS Care Compare

  20. CMS update of April 25, 2024

    • Star rating

      The CMS staffing star rating changed from 3 of 5 to 4 of 5.

  21. CMS update of January 31, 2024

    • Star rating

      The CMS quality measures star rating changed from 3 of 5 to 4 of 5.

    • Fine

      CMS changed the fine from June 12, 2023 from $3,145 to $3,174.

  22. 12 citations

    Health inspection on January 26, 2023

    CMS lists this as a standard inspection.

    Severity G is the second-highest of CMS's four levels. It means a resident was harmed.

    42 of 323 Wisconsin homes (13%) got a citation at the actual harm level in 2023.

    • Citation F0684. Severity G: actual harm, isolated.

      The rule CMS cited: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

      CMS lists it as corrected on February 24, 2023.

    • Citation F0584. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

      CMS lists it as corrected on February 24, 2023.

    • Citation F0686. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

      CMS lists it as corrected on February 24, 2023.

    • Citation F0689. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

      CMS lists it as corrected on February 24, 2023.

    • Citation F0761. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

      CMS lists it as corrected on February 24, 2023.

    • Citation F0550. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

      CMS lists it as corrected on February 24, 2023.

    • Citation F0561. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

      CMS lists it as corrected on February 24, 2023.

    • Citation F0692. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide enough food/fluids to maintain a resident's health.

      CMS lists it as corrected on February 24, 2023.

    • Citation F0693. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

      CMS lists it as corrected on February 24, 2023.

    • Citation F0698. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide safe, appropriate dialysis care/services for a resident who requires such services.

      CMS lists it as corrected on February 24, 2023.

    • Citation F0758. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

      CMS lists it as corrected on February 24, 2023.

    • Citation F0880. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Provide and implement an infection prevention and control program.

      CMS lists it as corrected on February 24, 2023.

    See this home on CMS Care Compare

  23. 11 citations

    Fire safety inspection on January 26, 2023

    CMS lists this as a standard inspection.

    • Citation K0341. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Install a fire alarm system that can be heard throughout the facility.

      CMS lists it as corrected on September 28, 2023.

    • Citation K0345. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Have approved installation, maintenance and testing program for fire alarm systems.

      CMS lists it as corrected on May 12, 2023.

    • Citation K0353. Severity F: potential for more than minimal harm, widespread.

      The rule CMS cited: Inspect, test, and maintain automatic sprinkler systems.

      CMS lists it as corrected on February 24, 2023.

    • Citation K0233. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install resident room doors of proper design and width.

      CMS lists it as corrected on February 24, 2023.

    • Citation K0374. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install smoke barrier doors that can resist smoke for at least 20 minutes.

      CMS lists it as corrected on May 12, 2023.

    • Citation K0541. Severity E: potential for more than minimal harm, pattern.

      The rule CMS cited: Install properly constructed and protected linen or trash chutes.

      CMS lists it as corrected on February 24, 2023.

    • Citation K0351. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Install an approved automatic sprinkler system.

      CMS lists it as corrected on May 12, 2023.

    • Citation K0741. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

      CMS lists it as corrected on February 24, 2023.

    • Citation K0781. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have restrictions on the use of portable space heaters.

      CMS lists it as corrected on February 24, 2023.

    • Citation K0920. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Ensure proper usage of power strips and extension cords.

      CMS lists it as corrected on February 24, 2023.

    • Citation K0923. Severity D: potential for more than minimal harm, isolated.

      The rule CMS cited: Have proper medical gas storage and administration areas.

      CMS lists it as corrected on February 24, 2023.

    See this home on CMS Care Compare

Owners and managers

CMS lists these owners and managers for this home. Names are as CMS writes them.

Questions

When was Complete Care at Ridgewood LLC last inspected?

CMS lists August 12, 2025 as the date of its most recent standard health inspection.

How many citations (violations) does Complete Care at Ridgewood LLC have?

CMS lists 35 health citations since January 26, 2023. CMS also calls these deficiencies.

Has Complete Care at Ridgewood LLC been fined?

CMS lists no fines for this home in the past three years.

What is the CMS star rating of Complete Care at Ridgewood LLC?

Its CMS overall star rating is 3 of 5.

Is Complete Care at Ridgewood LLC a Special Focus Facility?

No. CMS does not list it as a Special Focus Facility or a candidate.

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