Canterbury Health Care Facility
1720 Knowles Road, Phenix City, AL 36869
Canterbury Health Care Facility is a nursing home in Phenix City, Alabama. This page lists the citations, fines and star ratings that CMS publishes for it. Each one has a date and a link to CMS.
At a glance
- CMS overall star rating2 of 5
- Last standard health inspectionJune 2, 2023 (3 years ago)
- Health citations since February 13, 202013 (Alabama average 10)
- Fines in the past three yearsNone listed by CMS
- CMS flagsNone listed by CMS
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One email per CMS update, only when something changed: a new citation, a fine, a star rating change, a new owner. Early access follows one home per address.
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CMS flags
CMS does not list this home as a Special Focus Facility or a candidate. CMS does not show an abuse icon for it. CMS lists no change of ownership in the past 12 months.
Inspections, fines and changes
This list shows every citation and fine in CMS's current data, which covers about the last three years. It also shows changes CMS made to this home's ratings and records.
CMS update of February 25, 2026
Star rating
The CMS quality measures star rating changed from 3 of 5 to 2 of 5.
CMS update of November 20, 2025
Star rating
The CMS quality measures star rating changed from 4 of 5 to 3 of 5.
CMS update of July 30, 2025
Star rating
The CMS overall star rating changed from 1 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.
Star rating
The CMS health inspection star rating changed from 1 of 5 to 2 of 5. CMS changed how it scores this rating for many homes at once.
CMS update of April 30, 2025
Star rating
The CMS staffing star rating changed from 2 of 5 to 3 of 5.
Star rating
The CMS quality measures star rating changed from 3 of 5 to 4 of 5.
CMS update of May 29, 2024
Ownership
CMS lists this home under a new chain.
CMS update of April 25, 2024
Star rating
The CMS staffing star rating changed from 4 of 5 to 2 of 5.
Star rating
The CMS quality measures star rating changed from 4 of 5 to 3 of 5.
Changed ownership in the last 12 months
CMS no longer shows a change of ownership in the past 12 months.
CMS update of March 28, 2024
Ownership
CMS lists this home under a new chain.
CMS update of January 31, 2024
Star rating
The CMS staffing star rating changed from 2 of 5 to 4 of 5.
Health inspection on October 4, 2023
1 citationCMS lists this as a complaint inspection.
Show the 1 citation
Citation F0689. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
CMS lists it as corrected on August 17, 2023.
CMS has cited this home for F0689 2 times since 2021.
Health inspection on June 2, 2023
6 citationsCMS lists this as a standard inspection.
Show the 6 citations
Citation F0554. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Allow residents to self-administer drugs if determined clinically appropriate.
CMS lists it as corrected on August 24, 2023.
Citation F0640. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
CMS lists it as corrected on July 7, 2023.
Citation F0644. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
CMS lists it as corrected on July 7, 2023.
Citation F0661. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
CMS lists it as corrected on July 7, 2023.
Citation F0677. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide care and assistance to perform activities of daily living for any resident who is unable.
CMS lists it as corrected on July 7, 2023.
Citation F0791. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide or obtain dental services for each resident.
CMS lists it as corrected on July 7, 2023.
Fire safety inspection on June 2, 2023
2 citationsCMS lists this as a standard inspection.
Show the 2 citations
Citation E0015. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Address subsistence needs for staff and patients.
CMS lists it as corrected on June 30, 2023.
Citation K0918. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Have generator or other power source capable of supplying service within 10 seconds.
CMS lists it as corrected on June 30, 2023.
Health inspection on April 23, 2021
5 citationsCMS lists this as a standard inspection.
Severity G is the second-highest of CMS's four levels. It means a resident was harmed.
3 of 224 Alabama homes (1%) got a citation at the actual harm level in 2021.
Show the 5 citations
Citation F0656. Severity G: actual harm, isolated.
The rule CMS cited:
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
CMS lists it as corrected on March 31, 2021.
Citation F0689. Severity G: actual harm, isolated.
The rule CMS cited:
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
CMS lists it as corrected on March 31, 2021.
Citation F0812. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
CMS lists it as corrected on May 28, 2021.
CMS has cited this home for F0812 2 times since 2020.
Citation F0755. Severity E: potential for more than minimal harm, pattern.
The rule CMS cited:
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
CMS lists it as corrected on May 28, 2021.
Citation F0695. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Provide safe and appropriate respiratory care for a resident when needed.
CMS lists it as corrected on May 28, 2021.
Health inspection on February 13, 2020
1 citationCMS lists this as a standard inspection.
Show the 1 citation
Citation F0812. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
CMS lists it as corrected on March 19, 2020.
Fire safety inspection on February 13, 2020
2 citationsCMS lists this as a standard inspection.
Show the 2 citations
Citation E0039. Severity F: potential for more than minimal harm, widespread.
The rule CMS cited:
Conduct testing and exercise requirements.
CMS lists it as corrected on March 26, 2020.
Citation K0923. Severity D: potential for more than minimal harm, isolated.
The rule CMS cited:
Have proper medical gas storage and administration areas.
CMS lists it as corrected on March 26, 2020.
CMS star ratings
- 2 of 5CMS overall star rating
- 2 of 5CMS health inspection star rating
- 3 of 5CMS staffing star rating
- 2 of 5CMS quality measures star rating
Facts from CMS
- Phone
- (334) 291-0485
- Last standard health inspection
- June 2, 2023 (3 years ago)
- Certified beds
- 137
- Residents per day, on average
- 130.8
- Ownership type
- For profit - Corporation
- Legal business name
- Canterbury Aop SNF Operations LLC
- Chain
- Venza Care Management
- Takes part in
- Medicare and Medicaid
More health citations than the Alabama average (13 vs 10).
Owners and managers
CMS lists these owners and managers for this home. Names are as CMS writes them.
- AOP SNF OPERATIONS HOLDINGS LLC5% or greater direct ownership interest · 100% · since 03/01/2023
- CH AOP HOLDINGS LLC5% or greater indirect ownership interest · 48% · since 03/01/2023
- MS AOP HOLDINGS LLC5% or greater indirect ownership interest · 23% · since 03/01/2023
- SS AOP HOLDINGS LLC5% or greater indirect ownership interest · 23% · since 03/01/2023
- AOP OPCO MANAGER LLCOperational/managerial control · not applicable · since 03/01/2023
Show 5 more
- MELB OPCO MANAGER LLCOperational/managerial control · not applicable · since 12/01/2025
- VERTEX FINANCIAL SERVICES LLCOperational/managerial control · not applicable · since 01/01/2025
- AZZAM, MOHANNADOperational/managerial control · not applicable · since 03/01/2023
- GOODMAN, MENUCHAOperational/managerial control · not applicable · since 12/01/2025
- MADISON, ADAMOperational/managerial control · not applicable · since 06/07/2026
Questions
When was Canterbury Health Care Facility last inspected?
CMS lists June 2, 2023 as the date of its most recent standard health inspection.
How many citations (violations) does Canterbury Health Care Facility have?
CMS lists 13 health citations since February 13, 2020. CMS also calls these deficiencies.
Has Canterbury Health Care Facility been fined?
CMS lists no fines for this home in the past three years.
What is the CMS star rating of Canterbury Health Care Facility?
Its CMS overall star rating is 2 of 5.
Is Canterbury Health Care Facility a Special Focus Facility?
No. CMS does not list it as a Special Focus Facility or a candidate.