Nursing Home Alerts

Privacy policy

Last updated November 11, 2026

This page explains what Nursing Home Alerts collects, why, and what you can do about it. Nursing Home Alerts is run by Mad Filaments Software Inc. in Vancouver, British Columbia, Canada.

What we collect

If you sign up for alerts, we keep your email address, the home you follow, and when and on which site you confirmed. If you ask about following more homes, we keep the date you asked.

When you visit a page, we count the visit and how fast the page loaded. We do this without cookies, and we cannot tell who you are from a visit.

We do not ask for your name, address, phone number, or anything about the person in care.

Why we use it

We use your email address only to send the alerts you ask for, the emails that confirm or manage them, and replies to messages you send us. We do not sell it, rent it, or share it for ads.

We use visit counts to see which pages people read and to keep the site fast.

Who handles it for us

These companies process data for us. Each one uses it only to do this work.

  • Google Firebase stores your account and the home you follow. The data is in Oregon, United States.
  • Resend sends our emails from the United States.
  • Cloudflare Turnstile checks that a person, not a bot, is using the sign-up form.
  • PostHog counts page visits without cookies, in the United States.

Where your data is stored

Your data is stored in the United States.

Cookies

Our public pages set no cookies. If you sign in to manage your alerts, Firebase keeps you signed in with storage in your browser. Signing out removes it.

How long we keep it

  • Your account stays until you delete it.
  • If you start to sign up but never confirm, we do not keep your email address. A scrambled form of it stays for 24 hours so we do not email you twice.
  • When you delete your account, we delete your email address and the homes you follow right away.
  • Our email provider keeps its own sending records for a short time, under its own rules.

Your choices

Every alert email has a link to stop alerts for that home, or all alerts.

You can email contact@nursinghomealerts.com to see, fix, or delete what we hold about you. We answer within 30 days.

Do Not Track

Our visit counts work the same whether or not your browser sends a Do Not Track signal. They use no cookies and do not follow you to other sites.

Children

This site is for adults. We do not knowingly collect data from children under 13.

Changes

If we change this policy, we update the date at the top. If a change affects how we use your email address, we email you before it starts.

Contact

Our Privacy Officer answers questions and requests at contact@nursinghomealerts.com.